Recently due to an unanticipated flea infestation that migrated from an adjoining property we required immediate protection. I'm thankful for the quick response and was very impressed by the way Don Higdon managed the process. He was very attentive to our distress, ask several questions, knew exactly what to do, and reflected the appropriate empathy one needs to ensure they are understood. He went right to work as he ALWAYS does each quarter. He explained in detail so we would fully understand the current and future probable results. Subsequently, just as Don explained we (might) required a follow-up treatment. This time a young man, Caleb, applied the treatment. We appreciated how he listened and how quickly he went about attacking the problem, which was significantly less invasive than the first treatment. My wife and I have been customers since 1978 (Orbit) and have had nothing but good, positive things to say about our service! We appreciate you!
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