Breeze Salon & Day Spa

I am new to Round Rock but had been looking for a couple of months to find a perfect fit to move my antiaging facial and body services from Dallas to the Austin area and already had a new client for a body wrap and cellulite sculpting treatment, a friend found Susan Hart's place and Susan was gracious enough to offer a a room to provide services to new Austin client. I knew the minute I walked in I had found the perfect fit. I also did my research and read the reviews and now I love being a part of the Susan Hart Boutique and Day Spa Family. Everyone has been absolutely incrediable with my transformation personally and business. When you decide to write a negative review you may want to find out the truth and whole story before doing so. Thanks Susan and your amazing staff of team players for making my transition from Dallas to Round Rock such a positive experience! Dee more

I would like to say Thank You Susan Hart!! I am a stylist in the area and we came in from another salon to look around. You were so sweet and you have a wonderful salon! We really appreciate you taking time out to show us around your salon. You left me speechless when you said that if we needed anything to let you know!! Thank you again for your wonderful hospitality and I hope that your Day Spa prospers. more

Today we went to Friar Tucks Engligh Cafe next door and walked by Susan Hart. I picked up a service menu at Friar Tucks to go over because I need a new stylist. I would have gone inside but I had no time. So I saw that top prices for haircuts are $100 and highlights $240? I personally think spending $340 for a cut and highlight by the most experienced stylist is too expensive for Round Rock, even me as a high-income business professional.\r \r So I came on here, wanting to see pictures of the inside of the salon and there are none. Reading the reviews, I notice that the negative reviews has several responses from the owner more or less defending the salon. (one review she wrote 5 times)\r \r Considering I need a new stylist, I read the reviews on here and noticed that it said clients were stood up on the 4th of July. The owner in her response didn't address the situation as much as she tried to emphasize the stylists are booth rentals and it was in fact the 4th of July weekend. Why does that matter if they can come and go, are booth renters and have keys? That is more of a reason they should show up for their customers. If the salon was closed on the 4th of July and *multiple clients* were waiting outside, that's bad because how could a system mess up on several appointments? Yes mistakes can happen, but multiple clients waiting outside is much more than a mistake. It's a red flag this place has bad customer service, is disorganized and the staff that stood up clients should fired.\r \r I already made a decision that I will not come here, while it is also obvious that the good reviews are done by staff. Pros: Nice part of Round Rock Cons: Reading Reviews more

They are closed when they say open, and close even when you have appointments! They stood my friend up along with a few other July 4th weekend. They made appointments but nobody was there to do their hair! Iam writing this in my friends defense! Pros: full service Cons: not reliable more

I went here to get my hair done and also saw Jean or John.. it's pronounced very French. I did not find the owner to be stuck up at all, in fact she was very kind to me. I have long hair and repeatedy asked John to keep it long and just trim it. he gave me this magical conditioning treatment and then did as I asked and trimmed my hair. he did go slightly shorter than I'd wanted, but had to in order to shape the ends and leave my hair looking full and thicker than it ever has! plus that conditioning treatment really did amazing things for my hair it looked so shiny and has been healthier ever since! I ended up going there again and trying out a capsule treatment. it was very relaxing. it comes with a light therapy option so I went with blue as a stress reliever. it totally worked. as I got the capsule treatment she also gave me a facial and head rub. heavenly! my only complaint is that I didn't get a massage afterward because that would have made the experience a 5 star one! I've found the staff to be very friendly. sure they may like to show off the place a bit, but I'd be proud of it too. it's so pretty. last time I was in there I noticed they have some really cute boutique items. flip flops with cuuuute embellishments. may be worth taking a peak and trying this place out for yourself. also don't be afraid to approach the cute red headed receptionist. she's very helpful and knowledgeable and I found her to be the easiest to talk to about any questions I had. more

From the moment I stepped inside I was hooked!\r The staff is professional and unique. The environment is relaxing and calm. I was surprised at the thorough line of products and treatments offered. I am very pleased with the services I have recieved. \r JLHG Pros: intimate pampering, professional atmosphere, complete more

My trip to Susan Hart Boutique ended up being the salon trip of a lifetime. I had been to so many salons looking for a color master to deal with my complicated hair and I found TARA! She is the BEST! I've never been able to find someone who could accurately match my color (because it's a mix of everything you could think of) and she pulled it off! I haven't gotten a chance to try the extentions but I saw pictures of Tara's work on other women and I can't wait to come back and give those a shot! Overall experience: LOVE LOVE LOVE! Pros: The entire experience was wonderful Cons: I have to wait three weeks to go back! more

I told Larry I'd back him up. Yea it was pretty cool. Never been to a spa before. And I have to agree with him it was pretty chicken #@#@t to trash the place, evryone was real cool & funny personal like and laid back like they really enjoyed us being there, so don't know what bizzaro world or clone demension she was living in but it was like Larry said: COOL Digs, Real People ! with no hang-ups. Nuff said , That's IT !!! Pros: Good Times, more

For those of us that do not or can not leave the bubble we live in, Susan Hart Salon is truely a full service salon that offers a ""true"" salon/spa atomsphere. I used to go to the best of the best salons and spas while living in Dallas and Florida, and I can honestly say I have found an awesome combination of those places in the Susan Hart Salon! You can treat yourself to a full day at the spa or make this your regular spot for mani/pedi, massages, facials,custom make-up,hair, and they even have neat gifts! I also have to give a shout out to my personal stylist, Tara....love, love, love her! It has been so fun getting to know Susan and the rest of her team! I can't wait for my next visit! Pros: Great services, awesome atmosphere, great people! more

I have never ever wrote a review before, but after reading what the last person wrote I feel I need to say something about what I experienced. First I will say that I should have made an appointment instead of just walking in, but my buddy and I had just left the Louisiana Cajun Cafe (great fried pickles by the way) next door to Susan Hart's. I had made a razzing remark at my buudy that he should run in real quick and being such a macho man get a manicure, of course he jabbed back at me about being a hippy with long hair and that I should go in and get them to put a pink ribbon in my pony tail. One thing led to another and we dared each other to get a haircut. First impressions of the place was very warm and inviting, soothing colors, and soft comfortable leather chairs, with an energetic buzz flowing around you that makes you want to jump in and enjoy.(wow, sorry don't know where that came from, maybe the travel channel) Because we had just walked in off the street there wasn't an opening for 50 minutes which for a guy is llike an eternity, the upfront staff took pity on us and offered us lattes( they make themselves; Starbuck quality! Impressive!) And as we sat in the very comfortable leather chairs they kept us entertained with some real funny stories. After about 15 min the Owner of the place came by and offered us a tour of the place while we were waiting. She was very courteous, personable and engaging. ( Also very Beautiful, I showed my girlfriend the review the lady wrote and she said sometimes women take an attitude with very beautiful women and maybe that's where those comments came from. Go figure ! by the way my girlfriend is incredibly gorgeous so she would know!) The owner took about 15 min to show us around and we were well educated about all the stuff that can go into a salon and day spa! I can see where someone could spend all day there getting pampered and PRODDED. Some of the machines looked like some space age torture devices. I don't know if I'm brave enough I 'll just stick with a hair cut. Speaking of which, when we finally got to the hair cut, NOW that was impressive the guy that cut my hair was a HOOT, foreign, well traveled, great accent, very well educated and entertaining, can speak 5 or 6 languages. He took a good 50 min on my hair, 15 just on washing and massaging, Incredible ! He then showed me pictures of what I wanted it to look like, discussed the pros and cons of each cut or look. When he started to cut the time flew by with all of his stories about where he's been and what he's done, very enjoyable. He definitely knew what he was doing, he used 2 or 3 different scissors to get the type of cut he wanted. One of the scissors was 40 yrs old, It was the best haircut and over all haircut experience that I have ever had. I don't know if it can be repeated but I'll keep coming back to try to. \r But Next Time With an Appointment !\r \r After going back through and reading all that I had wrote I'm tempted to edit this, I had not intended to write a book on my experience. But I won't, I think people have gotten into the habit of trashing each other for what ever the reason. I'ts just to easy to say mean things when you aren't looking the person in the eye. All I know is what I experienced and I enjoyed it so much that I wanted to share it with my girlfriend, so I bought a gift certificate for her , an all day escape just for her.( By the way she was thrilled, & I got alot of brownie points for it.)\r Now, I know that the place has only been opened for a month or so and all new businesses need to work out the hiccups and adjustments, but you wouldn't know it by what I went through.\r In a nut shell: Great Historic Bldg, Beautifully Remodeled, Great location, Great Staff/People,Great Latte, Great Haircut, Great Experience. PERIOD !\r Pros: Exellent hair cut Experience, Beautiful Place & People ! Cons: Busy, I should have made an appointment instead of walk-in more

So I went here looking for a brow artist. The last woman that did my brows is all the way down in bee caves and I really don't want to have to drive 30 minutes out of the way. So someone told me that Courtney was a brow genius and I decided to try her out.\r \r PLEASANTLY SURPRISED!!! My brows look better than they ever have! She has a true gift. She doesn't just wax, she also tweezes to make sure she doesnt leave you with weird bald spots (I tend to get those because I have long brows), and she trimmed my brows so they wouldn't stray down into my face like they always do. \r \r I have been back to her 3 times now and intend on going back for as long as she is working at the salon.\r \r I have to say the salon is beautiful. I haven't tried other services yet, but I hope to when I have a little more money. I hear they have a really wonderful massage therapist but I forget his name. He does sports therapy massage, and being that I'm an avid exerciser, I could really use some of that. I'll let ya'll know how it goes if I do!\r \r The only negative I can really think of is that the salon seems a little empty. I saw an old man (I know he works there because he's there every time I go in) sitting and reading magazines and a lot of the staff just hanging out in the lobby. I think its because of how new it is, and it's in a location that a lot of people may not realize it's there. I know they have only been open a few months, so I hope they continue to grow and get more clients because it's got so much to offer so close to home! Pros: Cute inside, lots of services, custom makeup, accomodating Cons: parking is harder to find more

OH MY GOD!!! This place is totally awesome!!! I mean where can you go and get your hair styled, cut, colored and mani and pedi, plus a facial, and a body capsule treatments, massage and body wraps . This place even has customized make-up. I mean they can create the look you're looking for. Ladies you know how your favorite lipstick or lip gloss has been discontinued. Well if you have a small amount left you can take it to these wonderful make-up artist and they can create that color for you that you love so much. This place has it all. They also have a boutique that is continually growing with great items such as cute summer sandals and so much more!!! The layout is gorgeous and the staff is so warm, professional and courteous. Welcome to the neighborhood Susanhart Boutique, Salon and Day Spa!!! Pros: Excellent, professional, and upscale environment!!! Cons: You'll be addicted more

Very professional and upscale environment, a beautiful place to relax, and receive extraordinary services at a great cost. Salon professionals at their finest! I Pros: upbeat and dynamic staff, top of the line ! more

Went 1x and will not return- pricing and stylist changed from time I booked appointment to time I checked out. Attitude of owner and hair stylist (male) was condescending and arrogant. Round Rock needs a nice day spa-- hope they can get it together. Pros: Nice facility, great location Cons: Disorganized, Lack of Customer Service, Can't keep staff more

I went to Susan Hart boutique to get a consult about my hair. I just wanted to get a cut then I was talked into changing my haircolor. The man that cut and colored my hair was John(William) and I told him that I DID NOT want my hair to be anything close to red which he assured me it would not be. Well after two hours I looked in the mirror and what do I have?? Orange and yellow hair!!!!!!!!!!!!!!!!!!! Then he procedded to style it completely crazy and told me how beautiful it looked. I was in tears and had to stop him to show him how I wanted it styled. So I left with bright orange hair with all the staff telling me that it looked great. Needless to say I went back shortly with a friend and told them that they needed to change the color back to brown. So he did and now my hair is a red-brown. I am so very unhappy and I paid $200 for a color and cut I could have done myself. I will NEVER return to this salon and suggest you don't ever step foot in the door. From the lack of customers that I saw I wish I had run the other way! The owner walks around with her nose in the air, keep it there babe you won't have any clients! Pros: Some of the staff were nice Cons: They do not deliver on service more