Berlis Body and Fine Auto Finishes

Berli's did a great job all around. Our contact (Ronnie) set expectations about the process and projected costs up front and then delivered as promised. Their repair work on my car brought it back to looking like new. After having such great service from Berli's I wouldn't go anywhere else more

I had recently purchased my Mercedes SLK 350 only to be a victim of flying rocks/sand from a truck on 1431. Previously, I used another shop a couple years ago for my Infiniti. They did good work but I wanted to have some place a little closer that had experience working with Mercedes vehicles. MB of Georgetown recommended Berli's and upon my insurance adjusters arrival he said Berli's is in the top 3 Body shops in all of Texas. With such a ringing endorsement I didn't even hesitate to take the vehicle to them. From stepping in you realize you're not in your typical body shop. The business is more kept like a showroom...very clean and professional. Everyone I talked with were extremely nice and personable. I ended up working with Ronnie from initial drop off, the insurance adjustment, to final pick up and every step of the way I was kept informed. Upon pickup and final review of the work my car was immaculate. Customer service extended past completion of the initial work as it rained a couple days later. Even though the seals that were leaking weren't part of the initial fix (didn't know that at the time) they still took the time to look and find a root cause/solution. If you are in the Austin metro area and in need of service/body work all I can say is run, don't walk to Berli's. These guys will take care of you! more

I have had my 2011 BMW 335 serviced here twice, one for small bumper job and another for $18K side impact. Both times Ronnie kept me up to date on repairs and took care of all insurance related issues. more

I had my Lexus suv repaired at Berli's twice. Once was for hail damage, once for a minor collision. I am very happy with their work and service. Ronnie was great at keeping me informed throughout the whole repair process and helping me out. Highly recommended if you want your car look anew. more

Excellent Rating! more

I was rear ended in my husband's 2007 BMW. The damage wasn't bad but it needed repair. I called BMW of Austin and they recommended Berli's. From the moment I brought the car in to the time we picked it up, the customer service was awesome. What happened to this kind of service? I felt like I was their best friend and only customer. Apparently they have LOTS of customers, they just have a way of making you feel special. The work on the car was perfect and I expected perfection. I highly recommend these folks. And they have a super nice receptionist as well. Gotta mention that! more

I have worked with Berli's on a couple of occasions. Both times they did excellent work! I have a 2009 BMW M3 where the front bumper was involved in a ?hit and run? in a parking lot. Berli's helped me worked with my insurance company and explained the repair process thoroughly. Their service is impeccable and quality of work is exceptional. Their employees are very helpful. Ronnie takes the time to make sure you are satisfied with everything. Overall I would rate them excellent and would refer anyone I know to their shop. more

My 2011 black Lexus was backed into and left a dent on the left front fender. The Lexus dealership recommended that we use Berli's shop and we have been delighted with the quick and thorough service. I was assigned one specific contact person, John and he made certain that my experience was top notch. My car is as good as new and the detailing done to the inside and outside was the best. I highly recommend Berli's for your auto body repair. more

5.22.12 Berli's is the best body shop in Texas. I have used them on four occasions, and they have always exceeded my expectations. They are the only body shop I would ever use. 4.22.11 I have dealt with Berli's three times, and on each occasion was equally impressed with the service and the finished product. Ronnie Bevers offered fantastic customer service, was good about keeping me apprised through the entire process, and stayed late on Good Friday to make sure I was happy with my car. I would recommend Ronnie and Berli's to anyone who owns an automobile worthy of this type of service. more

I've been here a number of times since years back and they have always done a phenomenal job on my vehicles. I'm a BMW guy and very particular about my vehicles and any time that I need some sort of body work done whether it's due to an accident or just a detail job I wouldn't trust anyone else to work with my cars other than the guys here at Berli's. I recently brought in my mom's Mercedes in for some bumper repair and the rep Ronnie is great. He's attentive, prompt on updating me with what's going on every step of the way and when we got the car back it was show room new. I say trust is a crucial part of this relationship. You wouldn't wanna leave a high end vehicle with just anyone and have the paint peel off a few months later. They stand behind their work - which is why i trust them with my new BMW M6 for a sand and polish. Highly Recommended! more

Berli's is the body shop for every one need a job done right.i have no word than say thank Berli's body shop have done my car for me.job done so well i can't be believe my eyes it is my car.they keep in touch every process and every nice customer service ,i will recommend to my my friend if they need car fix right .and again thank Berli's ( Mr Ronnie) had fix my car so perfect than i expect . more

In the sixteen years we have lived in Austin Berli's has put back to NEW an Acura, a BMW and two different Jaguars. They may not be the fastest but without a doubt they are worth the wait. When the car is finished you would never know there had been an accident. Ronnie stayed on the additional coverage that was needed from the insurance company and kept in touch with me throughout the process. He was not going to return the car to me with anything less than perfection. more

It says alot that I have used them 3 times for my cars and twice for my Mom's. Given the name by BMW and the work was like none other I have ever seen. My latest was my 2011 Nissan Pathfinder. I was hit head on 5 days after I got it. It rec'd 17,000 in damage and I was heartbroken. It has a special anniversary paint color that I knew would be impossible to match..not for Berli's. The workmanship is outstanding and you would NEVER know it was wrecked. more

Berli's was a wonderful experience! Can you imagine taking your car to a body shop and you walk away feeling good!!! Ronnie was awesome. He followed up with me on an ongoing basis as he promised he would (go figure in today's environment). He interfaced with the insurance company and made everything very easy.\r \r If all businesses operated this way, life would be sweet. I can honestly recommend Berli's, especially to those car owners who want it done right the first time. more

Nathan provided excellent customer service. Explained the process and charges up front thoroughly. Even though my situation took longer than anticipated or it should have due to insurance red tape, Nathan communicated with me everything that was going on. Their workmanship is excellent, my BMW looks great! Thanks Nathan and the team at Berlis! more

I tried to avoid an accident and ended up taking a hit on my Z4. BMW only made this color one year, so it's a rare color: Urban Green. I had no experience with paint/body shops in the Austin area, so when my insurance company gave me recommendations, I threw a lawn dart and it happen to land on Berli's. I looked them up afterward and got a good feeling by what I saw on their website and arriving at the shop was no different. Some shops look good on the web, but it's a nightmare when you show up (like they cleaned up for the photos). Not Berli's. Outstanding facility. In talking about the work to be done, I asked them if it was going to take longer to get the color matched since it's a rare color--they said no problem at all, it'll be quick. THIS IS IMPORTANT: The BMW body shop I took it to when I lived in VA, TOOK OVER A MONTH JUST TO MATCH THE COLOR! Something about having to order the special paint from Germany and it taking them almost 30 test panels to match it. The guys at Berli's... NO SWEAT! The BMW place also tried to pass off a leaky headlight assembly as ""normal"", ""it's just condensation, happens to all of them"" and suggested that I just turn on the lights and the heat from that will burn it off... So I did. And it burned out the ballast for the HID's. So there goes another week. Never mind that I have NEVER had condensation in my headlights (even in the DC area winters or hot TX summers)--EVER. Berli's... replaced everything that was needed to restore it to normal. Paint looked great. They gave it all a good buffing and even fixed a few dimples here and there. NO ISSUES! Done right, all-told, less than a month for sure--more like two weeks. Sure, they take a bit longer and may be a bit pricier, but they are very professional, very thorough, and do outstanding work. I trust my roadster to no one else! Bottom line: You get what you pay for. Insurance company listed them, I chose them, they delivered as promised (and better than expected). Pros: Excellent work, almost flawless, very clean shop Cons: Pricey, but worth it more

These guys are consummate professionals. Their rates are a bit higher than industry standard, but it's worth every penny. Don't bother asking them to compete with other shops based on price. They have all the work they can handle at their regular rates, which is testimony to their outstanding workmanship. Berli's is by far the most professional auto body place I've ever seen. I trust them to make my BMW look better than new. Pros: Quality, attention to detail, customer service Cons: Location in far north Austin more

I have a Mercedes that is a magnet for negative attention. I had it parked down town in front of a restaurant and it got keyed from front to back. I took it straight to Berli's because I have seen their work on others cars. They are meticulous and extraordinarily good. They take a bit longer than most places but it is worth every minute and cent. After getting my car back I went to my dealership and i had explained what happened. They were amazed at the paint job and couldn't even tell that anything was repainted. If you are obsessed about your car then this is the only place you need to go. Hands down the best in Austin. Pros: Quality, professionalism, knowledge, skills, craftmanship Cons: location, take a while more

The person who gave a one star rating is off his rocker. I will not let anyone else touch my BMW. I took it to them last year when a teenager backed into me in a parking lot. There was damage to both passenger side doors and the insurance company tried to weasel their way out of replacing both doors. They wanted to ""fix"" the doors and slop some paint on. Burli's told me before I even had time to ask that they would be replacing both doors and that there was no way they were going to try and ""fix"" a badly scraped and dented door on a $60,000.00 vehicle. Burli's will treat you right. I never had a problem with their customer service. Ronnie did a great job of keeping me informed as to the progress of my vehicle. It took a little longer than most body shops but they are the best in the Austin area and they actually care about your car. They WILL have it back to like-new condition before returning it to you. I got rear-ended today and I will surely be seeing them first thing in the morning. Can't say enough good things about these guys. Pros: Your vehicle will be returned in like new condition with EXCELLENT workmanship Cons: Takes a little longer than most shops, but i'd rather them take their time and do it right. more

You don't find places like this very often. This is a place where the owner takes great pride in the workmanship. The insurance companies are typically not interested in quality. They want your car to be fixed as affordable as possible. The person that made the previous comment is naive if they think the insurance company is on their side. The insurance people don't know as much as the people who actually do the work. If you are looking for something cheaper go somewhere else. You get what you pay for. If you are looking for quality go to Berli's Pros: Modern Facility more