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Businiess name:
Berlis Body and Fine Auto Finishes
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Review by:
citysearch c.
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Review content:
I had recently purchased my Mercedes SLK 350 only to be a victim of flying rocks/sand from a truck on 1431. Previously, I used another shop a couple years ago for my Infiniti. They did good work but I wanted to have some place a little closer that had experience working with Mercedes vehicles.
MB of Georgetown recommended Berli's and upon my insurance adjusters arrival he said Berli's is in the top 3 Body shops in all of Texas. With such a ringing endorsement I didn't even hesitate to take the vehicle to them.
From stepping in you realize you're not in your typical body shop. The business is more kept like a showroom...very clean and professional. Everyone I talked with were extremely nice and personable. I ended up working with Ronnie from initial drop off, the insurance adjustment, to final pick up and every step of the way I was kept informed. Upon pickup and final review of the work my car was immaculate.
Customer service extended past completion of the initial work as it rained a couple days later. Even though the seals that were leaking weren't part of the initial fix (didn't know that at the time) they still took the time to look and find a root cause/solution.
If you are in the Austin metro area and in need of service/body work all I can say is run, don't walk to Berli's. These guys will take care of you!
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