Berlis Body and Fine Auto Finishes

My Car was hit by SUV and needed the body work. I took it to Berli's and was really impressed with the Customer Service. Ronnie updated me frequently about the status (cost, insurance coverage, and completion time line) of my Car. He made sure to replace the damaged bumper rather than trying to repair it. more

I have had the the misfortune of having to visit auto body shops numerous times over the years (never my fault). I have taken my vehicles to 5 different auto body shops based on recommendation. One of the worst repair jobs was competed by a body shop Mercedes Benz of Austin used to own! The paint was so poorly prepared that the swirl marks in the finish (black paint + clear coat) looked like a hologram.; Only one of these body shops has done an exceptional job every time I have had an indecent . That body shop is Berli's Body & Fine Auto Finishes. They have gone above and beyond my expectations every time, delivering a repair job that cannot be differentiated from the non-repaired areas. The insurance company will try to shortchange you, insist on reconditioning parts that cannot be reconditioned. Berli's will fight to have the correct repair/replacement covered. At delivered there detail service is top notch. I have brought a BMW M3 to them numerous times a Mercedes and 2 Range Rovers once each. I will take my vehicles nowhere else. Thanks Nathan! more

I have nothing but great things to say regarding my experience with Berli's Body shop. Steve was very nice and courteous and made sure that everything was taken care of with my Mercedes. I highly recommand them to anyone in need of repair. They are Great. more

I hit a deer on a Sunday night Mercedes and showed up Monday morning without an appointment. They worked me fight in and took care of everything from insurance to renting a car. Ronnie called me frequently to inform me of the status of my (from parts, cost, insurance coverage, and completion time line). My car looks as good or better than new could not be happier with the work and all completed when promised and right the first time. You could not take your car to a BETTER place. Thanks Ronnie for you professionalism Gene more

Berlies is best in terms of taking care of customer/service. Very professional and courteous. If you want your car to be fixed, you should definitely take your car to Berli's Body. I will recommend Berli's Body. more

You don't find places like Berli's Body Shop often. This is a place where you will get the best work done with a committed team. The owner takes great pride in the workmanship. The insurance companies are not interested in quality. If you want your car to be fixed, you should definitely take your car to Berli's Body Shop. If you think the insurance company is on their side, please think otherwise. If you looking for someone to do quality work, think of Berli's Body shop. You get what you pay for. The insurance companies don't know as much as the people who actually do the work. If you are looking for quality go to Berli's. You will not be dissappointed at all. Keep up the great work!!! more

I'll make this short and sweet, You want the best work done with a committed team, there is no other place to take your car. They have taken care of me even for some of the smallest things and they do it like no other! The Best I have seen in a long time. Keep up the great work!!!! more

Berli's treated my truck as if it were a high end vehicle. I had two accidents overlapping on one side of the vehicle. Berli's insured not only the body of the vehicle was properly fixed but also all of the mechanics underneath were replaced. The work was spectacular. In addition they assisted me when having to deal with difficult circumstances with my insurance provider. The staff was extremely professional and the customer service was outstanding. I would not take my vehicle anywhere else!! more

My wife's BMW had a really rough week. Over the course of just a few days, the car was hit twice; once in the rear bumper and then again in the driver door. I had never been to Berli's before, but I've driven past it a hundred times, and always noticed all the high end cars parked outside. I figured they must do good work, and that was confirmed by the BMW service specialist who told me that was the only place he took his cars. I had planned to visit a couple of different body shops to see about getting the repairs done, but after visiting with Johnny Perez at Berli's, I didn't need to make another stop. The shop is immaculate, and the staff is professional and courteous. I have not seen a nicer automotive repair center. The repairs were complete in a week just as Johnny said they would be, and I couldn't be happier with the results. Berli's did an amazing job on the car, and if I didn't know better, I would say the paint was done at the factory. Hopefully I wont need them again, but if I do, Berli's is the only body shop I would consider. more

I have been taking my cars to Berli's for last 12-15 years. I will not go anywhere else to fix my car. Please believe me they do excellent work and they take good care of you. Very polite and humble people. I have had excellent experience with all of them and lately with Mr Johnny Perez. He will make sure you are happy and make your car almost brand new when you leave. If I have to choose body shop in future again I will go to Berli's Body shop only and nobody. Gary and Kavita Sajnani more

Berli's ought to apply for the Malcolm Baldrige National Quality Award if the experience I had with them (JohnPerez in particular) is the norm. They managed claim details with my insurance company and uncovered an additional issue which they helped me resolve. more

Berli's excellence is a standard that all businesses should aspire to. Someone damaged our new VW Sportwagon in a parking lot and left the scene. Naturally, we wanted our car fixed as good as new. I asked an automotive repair shop that we do business with, ""where should we take it?"" Berli's was all they had to say. It is true that your insurance may not pay for Berli's labor rate. But the service you receive and their competence will ensure that the small out of pocket expense bill will be the best money you ever spent! Gene Brown more

My 2001 Jag XK8 was badly damaged in the recent Bastrop fires. The Jag dealer recommended Berli's and I am so glad they did. When Berli's completed the many repairs (paint, emblems, tires, convertible top, trim, basically anything that melts) the Jag looked like new. Outstanding workmanship. Outstanding customer follow up and satisfaction. Berli's coordinated the outside contract work (tires, top and fuel pump replacement). Mr. Perez kept me informed during the entire process, coordinating all activities with my insurance company. The statements on Berli's business cards are on the money. ""Absolutely the finest collision repair facility for all makes & models"" and ""Specializing in Perfection"". Both the Jag and I are happy campers. Thank you Berli's for a job well done. more

Earlier this week, I parked my black Porsche 911 outside a restaurant only to find out that it had been keyed across the door when I got out. Needless to say I was pretty bummed and so with recommendations from all my friends, I went to Berli's. I talked with Steve who was very helpful and did a thorough estimate on what it might cost. It was a fairly deep scratch and he said that the whole door will need to be re-sprayed. Fast forward a couple of days later, and I got a call from Steve saying the car was ready. To my surprise, he said that they were able to just buff it out for me. The finish product looked fantastic. Couldn't even that it had been previously damaged. On top of that I asked if they could buff out my headlights as well and that alone gave the car a pop. It's pretty dramatic to see the difference between the old faded lenses and the new polished ones. So big thanks to Steve and the Berli's crew for saving me time and money on both the job and rental car expense. I'm taking my wife's car there tomorrow to get a few nicks and scratches that she has taken care of. I would highly recommend Berli's if you ever need any body work done. They also take care of the rental car arrangements from Enterprise. more

I recently bought a brand new BMW 630i. The day I brought it home from the dealership and pulled into my driveway the car bottomed out. The driveway was too steep for the new car. The bumper was absolutely destroyed (even though I was going extremely slow). I was heartbroken. I called the dealer and they recommended Berli's. I has always used another high quality body shop but I thought I would go where the dealer recommended . I am so happy that I did. The work they did, the time they did it in and the friendly service all exceeded my expectations. I have a brand new car again and am tickled pink. more

Over the past 35 years I've restored autos, pampered them, and have always sought out the best when it comes to mechanics, paint and body shops, etc... BY FAR, Berli's has ALWAYS been the choice to the most perfection minded individuals who have love afairs with their cars. Their work is the best of the best, and I've seen it all. They exceed where others fail. Service is the BEST I've ever incountered. They are the professional's professional. If you seek perfection, Berli's is the place you must take your car. Their service is amazing, and uncompromised. You not only get what you pay for, but more. They take car of you and your car as if it was their own. Ronnie and the rest of their crew work hard to when you drive off, you are completely satisified with their work. What more can you ask for? Berli's takes pride in their work. That's why they are the best of the best. more

Berli's is the best in the business. I have taken my BMW twice there and it has been a great experience both times. They do repair work very well but Berli's go above and beyond in terms of taking care of the car. I worked with Ronnie both times and he provided outstanding service both times. Ronnie was helpful, proactive and very clear in his communication. There was never any confusion OR surprise in the entire process. I recommend Berli's to anyone looking for car body work in the Austin area. more

My brand new Lexus IS250 was ""injured"" and I was referred to Berli's to initiate the repair work. Before I could get my car to be repaired, I actually was involved in a SECOND accident. Steve, my customer service representative, didn't hesitate to accomodate BOTH repairs which were being ran through two seperate insurance claims. He was AWESOME through the process helpign to ensure rental car arrangements were locked in, insurance estimates were complete, claim $$$ was received from both insurance companies and kept me informed at every step of the way. When I finally got my car back, I was really impressed to see it was just as if I drove it off the lot again. Perfectly repaired...beautiful and whole again. Thanks to Steve and Berli's for making the entire experience highly favorable. You have a customer for life! - 2011 IS250 Owner more

It was our first repair on our BMW and we were not sure where to go for service. Berli's provided the best service and attention. They kept us informed and treated us well. Our car looked great. Chad and the staff are courteous. Thanks! more

I HAD MY AUTO REPAIRED AT BERLI'S AFTER A FREAK ACCIDENT ON THE HIGHWAY. THE STAFF WAS AWESOME AND THE SERVICE WAS GREAT. MY AUTO LOOKED BRAND SPANKIN NEW WHEN I WENT TO PICK IT UP. THE INSIDE AND OUT AND THEY ALSO TOUCHED UP A COUPLE OF SPOTS I HAD ON THE VEHICLE ALREADY WHICH I APPRECIATED. GREAT JOB!!!!!! THIS IS THE PLACE TO GO IF YOU ARE EVER IN AN ACCIDENT............ more