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Bay Kia

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6970 N Military Hwy
Norfolk, VA 23518

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(757) 818-9551
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Reviews
( 236 )
( 42 )
( 3 )
( 2 )
( 4 )

Best

very fast and great job 5

Worst

I made an appointment for a Thursday. I get a call Thursday, a couple of hours before my appointment, saying that it was for Friday. They tell me to come anyway that same day. And...

The service people are helpful and competent 12/19/2013

Yes, it is a small business that has together! more
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Friendly and fast 12/18/2013

Fantastic the wait wasn't long they did a great job with making me the customer feel secure! People are very friendly also! more
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2013 Kia Sportage 12/18/2013

Staff is helpful and knowledgeable. The finance manager goes the extra mile to get you a loan and a great rate! more
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excellent service 12/17/2013

Very nice and informative staff. more
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Great service! 12/16/2013

The waiting area is always clean, the staff is curtious and they get me in ii9and out as fast as possible with good service . more
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Excellent Customer Service 12/16/2013

They are always friendly and willing to help solve the problem. Excellent customer service more
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great car care efforts and great car ouner connection 12/15/2013

Bay is a great place to visit regularly with Saab car staying healthy after repairs and car carful reviews! I'm lucky to continue connected with Bay! more
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Saved my Christmas 12/12/2013

I had plans to go out if town to visit family and if course I forgot to get my car serviced and it was so past due. I called the service department the day before I was suppose to leave. They had a full schl but understand my situation. They worked me in, service my car and had me road ready. Thank god they got me in. I had a problem with my tire that could have made my trip unsafe. I love the staff and the great service. Merry Christmas Bay more
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Personal Interest in Taking Care of My Vehicle 12/11/2013

Bay Kia was extremely personable, giving me a detailed report on every step of the process during my service. They were considerate of my time and aimed at making me comfortable with my stay and the work they were conducting on my car. Highly recommend! more
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Sales people very helpful 12/8/2013

Brian even linked my phone for me, the vehicle was clean with a full tank. This is my second Soul, I love this vehicle! more
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greeted with smiles. kind and courteous staff 12/5/2013

the person that went over my car before it's service went above and beyond to make me feel comfortable. Even washed my car as a courtesy. He deserves 5 gold stars more
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The people 12/4/2013

Great place. more
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Great People, Great Cars 12/4/2013

I had a great experience with the Kia reps at Bay Automotive! more
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Friendly ness 12/3/2013

The Service Dept. And Sales Dept. Are both knowledgeable and friendly more
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service 12/3/2013

Easily scheduled for change of headlight and promptly serviced. Cashier as always very upbeat and friendly. more
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Friendly customer service. 11/28/2013

Love this dealership and love that state inspections and four oil changes are free! The only thing is the time in which the services take. I've gone to other auto shops in the past and had an oil change in 15 minutes not sure why it takes an hour or longer. When the waiting room is hot it's definitely not an ideal situation. Other then that great service! more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa, Discover
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