top 10

Bay Kia

Claim
marker

6970 N Military Hwy
Norfolk, VA 23518

marker
(757) 818-9551
Incorrect info? Correct your listing
Reviews
( 236 )
( 42 )
( 3 )
( 2 )
( 4 )

Best

very fast and great job 5

Worst

I made an appointment for a Thursday. I get a call Thursday, a couple of hours before my appointment, saying that it was for Friday. They tell me to come anyway that same day. And...

Pretty good 1/5/2014

Service for my Saab is usually good. They get parts when not in stock. Oil changes are par for the course. A bit pricey (like any dealership) when major work needs to be done. more
Reply | Report abuse |

Awesome 1/2/2014

Love how clean they return my car! more
Reply | Report abuse |

Personable, professional, courteous. 1/2/2014

Went above and beyond repairing my vehicle quickly over holiday period and ensuring I was taken care of while beong treated like a valued customer. Highly recommend. more
Reply | Report abuse |

Dependable 1/1/2014

Great Customer Service more
Reply | Report abuse |

Nice people 12/31/2013

If Something was wrong they make it right . Good people to work with more
Reply | Report abuse |

Extra Mile 12/31/2013

They even went the extra mile of washing my Sportage in which it was in need of! And, to top off my windshield washer was a nice touch! Thank you very much and may you all have a HAPPY & PROSPEROUS NEW YEAR!! =) more
Reply | Report abuse |

Great Customer Service 12/31/2013

Customer Service was great. The tech went above and beyond to make me happy more
Reply | Report abuse |

Prompt Service 12/30/2013

Convenient location, Professional and Prompt service customer/ service more
Reply | Report abuse |

Customer Service 12/30/2013

The Service Rep was very informative, polite and customer oriented. He explained things in detail and why the work was needed. more
Reply | Report abuse |

Great Service 12/30/2013

They got me in and out in a timely manner. Great Service/Staff more
Reply | Report abuse |

Convenient and accommodating 12/28/2013

Good service experience more
Reply | Report abuse |

Got my appointment date wrong 12/28/2013

I made an appointment for a Thursday. I get a call Thursday, a couple of hours before my appointment, saying that it was for Friday. They tell me to come anyway that same day. And when I get there my service was gonna take longer because "I wasn't scheduled for that day" It wasn't my mistake, it was theirs. So why did I have to suffer the consequences? And the service guy was rude. Seriously, they need more friendly people. more
Reply | Report abuse |

Great Place 12/27/2013

They were on time and got me the information that I asked for. more
Reply | Report abuse |

Another great experience! 12/27/2013

Went and got my state inspection done. Was in and out quicker than i was expecting. Everyone was nice as always! Highly recommend Bay Kia! more
Reply | Report abuse |

Inspection, oil change and repair 12/25/2013

Efficient, and satisfied with the service and will continue to have them attend to my Sorento more
Reply | Report abuse |

Great service. 12/23/2013

David and the rest of the employees were extremely knowledgable and helpful. I feel I got a great deal and was well taken care of. more
Reply | Report abuse |

Good place but still weighing it. 12/23/2013

Have not been here enough times yet to give this place a decent review. This time the service was much better and more efficient than last time. People there are very friendly. more
Reply | Report abuse |

Awesome Experience 12/20/2013

My experience at Bay Kia the second time around was AWESOME!!!! Minu Nianda was the best, he never stop trying to find the right car with the best deal for me to drive out in. I love love love this car!!! When I'm behind the wheel I think to myself Bay Kia & Minu Nianda are the BOMB!!!!! :) more
Reply | Report abuse |

Customer Service 12/20/2013

From the purchase of my car to my first oil change the experience has been GREA5 more
Reply | Report abuse |

No pressure to buy, explains the forms that you will sign. The team makes the customer feel comfortable. 12/20/2013

Excellent service team. I was expecting a good reliable vehicle and they suggested what my lifestyle and my budget could afford. more
Reply | Report abuse |
< Previous 1 2 3 4 5 6 7 8 9 10 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Visa, Discover
badge