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Bay Kia

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6970 N Military Hwy
Norfolk, VA 23518

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(757) 818-9551
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Reviews
( 236 )
( 42 )
( 3 )
( 2 )
( 4 )

Best

very fast and great job 5

Worst

I made an appointment for a Thursday. I get a call Thursday, a couple of hours before my appointment, saying that it was for Friday. They tell me to come anyway that same day. And...

Communication, updates 2/9/2014

I love the attention to detail, the pleasantness of everyone I talk to, the updates and communication on service for my car. more
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Great customer service. 2/8/2014

Excellent customer service and care of vehicles on every visit. more
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Replaced parts 2/8/2014

Took me in early and replaced the parts quick and out with a friendly smile :) more
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Bay Kia rocks! 2/7/2014

Courteous and efficient service more
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Great service 2/6/2014

Great service, keep me informed, Very Happy with bay Kia, Thank You more
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So kindness 2/6/2014

Excellent Service!!! more
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GREAT SERVICE 2/6/2014

Headlight replaced under warranty, they got me scheduled in super fast! more
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friendly and very helpful 2/5/2014

Minu my sales person was great, helped me even went above and beyond to help with my handicap husband more
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Service 2/1/2014

Excellent service. Everyone is super nice and helpful. more
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the employees 1/30/2014

Great customer service!!! more
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The employees in the Service Department 1/30/2014

Very pleasant experience every time I have been there. Highly recommed. more
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Great Service 1/30/2014

Thanks so much for getting all the work I needed on my car done at the same time...made it super easy on me!! more
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Car back before snow storm 1/29/2014

I had an 8:00 appointment, and requested that the vehicle be returned to me by 12:00, to beat the deteriorating weather. It was accomplished, and I was notified prior to 12:00, so that I could 'beat' the weather. more
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Staff was attentive and job was done well. 1/28/2014

First time visit with a car purchased elsewhere. The service staff were attentive and thorough. Service options were presented and no pressure was applied to sell a higher option once I made my decision. Service department was clean and well managed. more
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Fast Friendly Service 1/28/2014

The staff are curtiouis and clarify any questions customers ask. They also kept me posted on how the service was progressing. more
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The people 1/28/2014

Those that work in the services department at Bay Automotive are professional, trustworthy, and friendly. Mr. Russell was the technician for my car and he and his team worked wonders! My car is practically brand new again! I've already recommended Bay Auto to a friend. more
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Eulo -Sorrento Oil Change 1/28/2014

They are very courteous, on-time, accomodating and thorough. I like that they greet me with a smile, even on the phone they are pleasant and willing to assist at any time. They are prompt and waiting time is not long. more
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kindness 1/26/2014

they are always so kind to help you out with anything, whether you bought your car from them or not. more
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outstanding service 1/26/2014

friendly, on time, and a pleasant expereance. more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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