Applewood Plumbing & Heating

I spoke with Applewood about a charge I felt was too high. I was charged $450 dollars for the repair of one broken wire and an hour of work. I called Anna in the hopes that she would come down on the price. I am a general contractor myself, and when we bid a job that turns out to be quick and easy, we do not hold the customer to our original price, we come down because that is what is fair. We know our clients work hard for their money and chose to spend it carefully and wisely. I am so utterly disappointed that Applewood would not negotiate with me. I wasn't asking for anything crazy, just to come down to a price I felt was more fair. I have been a customer of Aplewood for many years. I used Applewood for my clients, I recommended Applewood to friends and family. I hope that a few hundred dollars was worth the cost of losing me as a customer. Because of this experience, I'll never use Applewood again. When customers ask me to recommend someone for heating, HVAC and electricians (and this is a daily occurrence), I will no longer say ""call Applewood"" - when people ask me who is the best, I'll no longer answer Applewood. Your work is great, your customer service is abysmal. Make a lot of money, fight for every dime in the moment and don't worry about your reputation or making long-term customers. Don't bend, and have a great life.\r more

Very gratful to Applewood for serviceing our condo, which we visit only once a month, for sending a technician within 24 hours of us calling! Had allowed an outside co-worker spend JUST one night before flying out in the morning without us being around, and left the AC set at 68 degress running which froze the unit up and damaged it. No one was available to check on the condo until a week later. And of course it was a weekend! The technician was very professional, arriving a crisp clean white shirt and putting shoe coverings on before entering. He listened to our explaination, went right to work to assess the problem, gave us the diagnois, and cost expected. Within an hour had the problem fixed, pointed out possible other things to watch, and was on his way. The only unfortunate part was we had to leave for Wyoming and could not stay to enjoy the AC after being in town only for the weekend. Heard about Applewood from our son who lives in Wheat Ridge Applewood area and found found them listed in our ""Do It Right"" booklet which stands behind their services listed. more

I called Applewood because I had heard good things to fix my AC. Long story short, the cost charged to insulate a pipe and replace 2 lbs. of coolant was over $400!!! The worst part is that their ""repair"" still did not fix the problem! I had another company out afterward and they quoted a cost of 1/2 the price and fixed the issue that Applewood failed to do. Additionally, when I requested to speak to a manager at Applewood Plumbing to address the issue my calls were never returned. Outrageous pricing, shoty repair service and lousy customer service! I will NOT use them again. more

I am a new member of the annual service plan with this company. Today a plumber insepected my entire home and completed a tune-up with my shower system; everything else in the home was okay. He also inspected the water pressure. Then, an air conditioning expert inspected my central air conditioning system. He changed my filter and told me what to watch for in the future because my unit is becomeing old. Both of these men were very professional and friendly. Both services were covered by the cost of my annual service plan. It's a real piece of mind knowing everything is up to par. I will keep using this company for all my plumbing and air conditioning needs. more

Headline says it all....after my first experience with them, they have a customer for life! more

These people are way overpriced. Replaced blower motor on furnace. Part costs no more that $200 retail. Time to fix 90 minutes, total charged $1200!!!! If I would have only known beforehand. One site says they work on commission. No hourly rate quoted or parts cost, just lump sum. Should've smelled a rat. 1st and last time. more

Based on my past experience with Applewood I called regarding a furnace check. Normally I have my furnace checked yearly by the original installers, but this year that company seemed a bit late on getting around to advising when they would be available. I prefer to have my furnace checked in the late summer rather than after winter starts. \r \r Applewood's quoted price was comparable to the other companies so I decided to give them a try. As usual they set up an appointment based on my schedule. The technician was prompt and seemed knowledgeable on the brand of furnace in my home.\r \r As usual I asked numerous questions all of which were answered to my satisfaction. The technician was friendly and he went through everything he did with me on a step by step basis. \r \r The technician managed to complete all checks in short order and was able to assure me that the furnace was still in good working order. I was provided a check list of all items inspected.\r \r As in all my dealings with Applewood personnel the work area was left in the same clean condition the area was in when the work started.\r \r So far Applewood has met all my expectations of what a company of this type is about and so once again based on this experience I can highly recommend them.\r \r more

I had to move an outside spigot for my garden hose. The technician was right on time, and rightfully suggested some changes to my existing plumbing. The suggestions made the system better, and he did them right away. \r \r A second issue I had was with a toilet, and I have suggested to Applewood that they stock a common toilet fixture, rather than having a technician show up, unable to complete the work because this item was not available to them. They have indicated that they will take this suggestion. Other than that, this was a good transaction. more

Awesome customer service! They sent me a technician profile via email before the technician showed up, which included a picture so I felt comfortable when he arrived.\r \r Lance did a great job! He explained the work he would be doing and answered all of my questions. He was very friendly, efficient, and respectful.\r \r I would definitely use Applewood again in the future. more

Applewood was scheduled to show up at 2:00 to 4:00 on one of the earliest 90 degree days this spring. The technician was late, but i received phone calls from dispatch to let me know. when Bob showed up he informed me on everything he was doing and even gave me money-saving advice. Applewood waived the service charge for being late, and gave me great service. Would definitely use Applewood again. more

Called early morning Monday to very happyand friendly, helpful receptionist who got me an appointment the same day. I was called 20 min before arrival and tech was on time, very business like getting right to the job. Quickly identified the problem and repaired it and gave me helpful suggestions to watch for. He was very friendly and did a great job. I highly recommend this company and would certainly call them again for a future issue. more

My neighbor recommended Applewood when he had some electrical issues and my regular HVAC guy had retired so I decided to give them a call. I was blown away by their efficiency, ability to been seen in a timely manner and their cost. The level of service is extremely high but I don't feel like I'm being robbed. To date I've used them to service my furnace, replace a dead ignitor at midnight on a Sunday, fix my electric breaker after a lightling strike and today, fix my shower. They have a 2 hr window which they actually stick to (Hello Comcast.. you might want to give it a try).. and the guys are universally nice and professional. No scary dudes at the door.. just what you need when your heating has gone out in Feb at midnight.. I cann;t recommend them enough. more

I am a handy guy, but i don't do plumbing or electricity. Jobs that hide behind walls scare me. As I remodel our master bath I need the fittings replumbed. Ken spent the entire day refitting and fixing the problems created by the contractor 30 years ago. \r Applewood is expensive: you get what you pay for. They will try to sell other services while on site. I don't need those services. \r I will call them everytime I have a plumbing or heating issue. I know the finished job will meet my expectations. This is what I pay for. more

Great service! Rocco Domenico is an asset to your company. Very professional, courteous, fast, and efficient. Will ask for him next time we need a plumber. Recommend your company to anyone who needs any of the services you provide. more

I was impressed with how quickly I was able to get my job done. We had a water leak, I called first thing in the morning and I had a plumber at my door shortly after 9:00. I was given an exact quote before the work was done, and an estimate of how long it would take. Everything was right on. The work was completed well, in the time frame quoted and my water problems were solved. I would definitely recommend this company to my friends and family. more

Called early Monday morning to friendly, helpful receptionist who offered me multiple times that very day to get my air conditioner repaired. She also offered to send e-mail of who was coming for identity purposes. I was called 15 min before arrival and tech was on time, very business like getting right to the job. Quickly identified the problem and repaired it and gave me helpful suggestions to watch for. He was very friendly and did a great job. I highly recommend this company and would certainly call them again for a future issue. more

The most prompt, friendly, knowledgeable company I've dealt with since purchasing my home! My airconditioner was broken on one of the hottest days of the year, which happened to be a weekend, I called, they scheduled me for THAT day and showed up without charging an extra fee for weekend hours.\r \r The tech was super clean (even his hands), friendly, respectful and finished the work without a lot of jargon that I wouldn't understand. He really took time to answer my questions and explain what work needed to be done and what he recommened be done to prevent further damage to my system.\r \r I highly recommend Applewood! more

Just the best all inclusive company in Denver. I have used Applewood for heating, plumbing, cooling and electrical with excellent results. Their technicians are trained, certified, knowledgeable, and experienced. In addition, the technicians are very personable and willing to explain what they need to do and why it needs to be done. They will answer any and all of your questions. \r \r I recently had work done on my AC by Martin and I do question everything. Martin was great and very patience answering all my questions. I now know exactly how an AC unit works and why the repairs to my AC were\r necessary.\r \r You just can't go wrong with Applewood!\r more

Our plumbing servicefrom Dave to replace an outdoor faucet was excellent, efficient and on time.\r \r Dave was courteous and knowledgable; we appreciated his expertise. more

After returning home after being out of town, we discovered that our central air conditioning was not cooling our house properly... So, I called Applewood and they sent a technician out within a couple of hours on a Saturday morning. Our technician, Bob, was very professional, friendly, and exuded ""customer service"" that is rare these days. He quickly diagnosed the problem, gave us a concise estimate, and repaired the AC problem within an hour. I felt that the cost for the service and repairs was extremely reasonable, especially given the quick response time on a weekend. Many thanks to Bob and all of the fine folks at Applewood. I will definitely call again and recommend Applewood for all of our future HVAC, plumbing, and electrical needs! more