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American Laser Skincare

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5111 Maryland Way Suite 200
Brentwood, TN 37027

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(877) 252-1194
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American Laser Skincare - Brentwood, TN
American Laser Skincare - Brentwood, TN
American Laser Skincare - Brentwood, TN
Reviews
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Best

I HAD THE HORRIBLE AS THEY SAY COTTAGE CHEESE LOOK ON THE BACK OF MY UPPER LEGS, FRONT,INSIDE AND OUT. I WAS EMBARRASSED TO WEAR SHORTS OR A SKIRT AND HAVENT WORN A BATHING SUIT ...

Worst

WORST DECISION I EVER MADE!!! I wish that CitySearch had been around when I bought my package 3 years ago and before I WASTED $4300!!!!! It makes me want to throw up that I spent ...

AWFUL!!! DO NOT WASTE MONEY 10/13/2011

WORST DECISION I EVER MADE!!! I wish that CitySearch had been around when I bought my package 3 years ago and before I WASTED $4300!!!!! It makes me want to throw up that I spent all that money in hopes that I would never have to shave my legs or bikini area again, instead I am still shaving every other day! And that is after 3 years of treatments! I will write reviews for this terrible place where ever I can and write as many as I can so that no one else wastes their money. I am just sick over it. They always kept me positive saying that it would work but it never did. They NEVER told me that there would be a possibility that it would not work at all!!!!! I hope everyone looks at these reviews and the company no longer exists to steal from people!!!! more

Biggest waste of money and time! 8/26/2011

DO NOT FALL FOR THEIR LIES! The staff is a hit or miss.. some women there are wonderful and take time to do the laser hair removal treatment making sure each spot is treated thoroughly. However 8/10 times you will have the opposite staffer who seems tired, bored, annoyed to work etc. They skim over the area and rush through which makes no progress in your hair removal. Every time one of the staff asked me to refer a friend, buy another area at a discount, etc I responded ""How could I refer anyone when it doesn't work for me?"" or ""why would I ever spend another penny when I've had such a bad experience?"" The reason I kept going after the initial year contract is because the next 2 years were ""free"". Free as in I already forked over $2,000 into this package so I may as well get treatments. The last 10 months of my ""free"" treatments were more of a hassle just to get there, wait usually 15 minutes or more and then be rushed out. Many times I had a 9am appointment and would beat the staff there. They often seemed as if they had just woken up and the service was worse than if I had come in the afternoon. Problem with afternoon is they always ran behind so you would have to wait longer. I wouldn't recommend this center or any other ALC to my worst enemy. HORRIBLE service and the staff seems unprofessional -except the couple girls I had over the course of 3 years! more

WARNING! Don't Sign a Contract Until You Read This!!! 8/31/2010

American Laser Center fails to tell people that the laser hair removal ONLY WORKS ON SOME PEOPLE!!! Even if you have dark black hair. more

Confident! 3/24/2010

I have gone to ALC for several different treatments. i have gotten hair removal on my legs and have been amazed at the difference in only a few visits. I have also gotten their body contouring...i highly recommend it...it was amazing to see the difference before and after! Pros: friendly staff, great results Cons: ok so it hurts a little...but so worth it! more

I LOVE MY THIGHS! 11/17/2008

I HAD THE HORRIBLE AS THEY SAY COTTAGE CHEESE LOOK ON THE BACK OF MY UPPER LEGS, FRONT,INSIDE AND OUT. I WAS EMBARRASSED TO WEAR SHORTS OR A SKIRT AND HAVENT WORN A BATHING SUIT IN 3 YEARS WITHOUT A LONG WRAP SKIRT DUE TO EMBARRASMENT OF MY THIGHS. I SAW A SHOW ON THE ENTERTAINMENT CHANNEL WHERE A STAR HAD WENT TO AMERICAN LASER CENTERS & HAD HER CELLULITE REMOVED SO AT ONCE I LOOKED THE MACHINE UP & FOUND THEIR WEBSITE & THE ONLY PROVIDER FOR THE VELASHAPE IS AMERICAN LASER CENTERS IN MOST AREAS INCLUDING MINE. I CALLED & THE HELPFUL STAFF AT THEIR OFFICE SCHEDULED ME A FREE ASSESSMENT. I WENT TO THEIR BRENTWOOD OFFICE WHERE THEY HAVE THE ONLY MACHINE IN A 150MILE RADIUS & TALKED WITH THEIR MANAGER MELLISA. I WAS A LITTLE NERVOUS A FIRST BUT SHE MADE ME FEEL WELCOMED & LET ME KNOW I'M NOT ALONE IN THIS BATTLE AS MOST EVERY WOMAN SUFFERS FROM CELLULITE ALSO. WE TALKED, SHE EXPLAINED THE PROCEDURE, THE REALISTIC EXPECTATIONS, & WHAT I WOULD HAVE TO DO TO HELP BY EATING WELL & DRINKING WATER. SHE LOOKED AT MY PROBLEM AREAS & SHE MADE A PLAN TO FIT ME TO ACHIEVE THE BEST RESULTS. MY PART WAS TO EXERCISE & PREPARE SO WE SCHEDULED ALL 6 OF MY VISITS TO START 2 WEEKS LATER. IT WAS A LITTLE UNCOMFORTABLE @ TIMES BUT WELL WORTH IT. I LOST 9.5lbs & MY PANTS WERE SO LOOSE THAT I WENT TO TRY A DIFFRENT SIZE & I AM EXCITED TO SAY I WENT DOWN A PANTS SIZE & THEY ARE STILL BAGGY IN THE LEG AREA. SINCE I HAVE HAD 2 CHILDREN I HAVE NOW DECIDED TO DO MY STOMACH AREA- I'VE STILL GOT A PUDGE FROM MY KIDS THAT NEVER SEEMED TO GO AWAY. I AM GOING TO BE 40YRS SOON & THIS HAS CHANGED MY LIFE & NEXT I PLAN TO GET THEIR SAFE SKIN SERVICES FOR MY FACE TO HELP MY WRINKLES. I HAVE SENT 2 FRIENDS THERE & RECEIVED $200 WITH THEIR REFERRAL PROGRAM. I WOULD RECOMMEND THEIR OFFICE TO ANYONE & THE STAFF IS VERY SWEET & ALWAYS MAKE ME SMILE. THEY NEVER FORGET YOUR NAME & REMEMBER THE LITTLE THINGS THAT ARE GOING ON IN MY LIFE WHICH REALLY MAKES ME FEEL GOOD TO KNOW THEY LISTEN TO WHAT I SAY.. Pros: Melisa the manager, Sara her Assistant, & the Techs are very helpful & professional! BEST OF ALL-LOOKING AT MY LEGS IN THE MIRROR! Cons: hard to find the 1st visit because it is located in a medical office building more

American Laser Centers Hair Removal Does NOT Work For Most People 9/1/2008

The nice things first. I have been going to the Brentwood office for over a year and a half and have never seen the office dirty. I work in an operating room and am over sensitive about dust and clutter. Pros: Clean, staff smiles Cons: poor results of laser hair removal, staff with poor creditability more

Happy Client 8/12/2008

I am a current client at American Laser in Brentwood and after refering a friend who then looked on city search and told me about the few bad reviews. Well I can tell you that as a client currently I can't believe these reviews. I have never been treated poorly there. The staff remembers things that I tell them and ask me how my children are and how my vacation was, things like this that make you aware of how much they care. I also get the Vela treatments and have seen great results. I lead a lifestyle that supports the results of the treatment and my husband noticed! Also they are very honest with the fact that they are a busy clinic and encourage you to make your appointments much in advanced so you can come the time that you want to, if you don't take their advice to schdule in advance it is out of their control if you can't get the apointment time you want. I have had a great experince and they have done everything they can to work with me when I've been running late or had to change an appointment. I have and will continue to tell people to go to this clinic. The other reviews sound more like person attacks which seems out of line for a website like this, Pros: a staff that cares Cons: busy schdule but can be avoided. more

Great staff and love the Treatments! 7/28/2008

I have been visiting American Laser Centers for awhile now, and have had laser hair removal and VelaShape treatments. I felt more confident in a swimsuit this summer than I have in long time. I received a great promotional discount for being a client, and took advantage of the new non invasive solution for belly fat. I saw the treatment being performed on Keeping Up with the Kardashians. This was on the Entertainment channel, and wanted to try it out. I am so glad that I made the decision to purchase. Thank you so much for helping with my problem. Regina and Melissa are dolls, and will help you every step of the way. Everytime I go into the center, they welcome me with a friendly smile and southern charm. They are both so pretty and know their stuff. Highly recommend them and their business. Pros: Awesome results, very affordable compared to lipo, great staff Cons: I drive 50 miles to get there more

AVOID AT ALL COST OR HANG ON TO YOUR POCKET BOOK 7/1/2008

False and misleading representations about Velashape results. I got no results. I am not overweight. I went for cellulite treatment which claims in ads and representations could not possibly be true as advertised. appts had to be scheduled more at their convenience than mine and I always had to wait anywhere from 10 to 20 minutes. Total waste of money and very costly. Don't waste your money nor your time on this worthless venture. Was not professionally run. If you have money to burn light a match to it at least it would keep you warm! Customer service was extremely lacking! more

I will be a customer for life 4/14/2008

I have had great results with all the treatments I've had done at American Laser Center. I started with a small hair removal package and I have added other great treatments including hair removal in other areas and facial treatments as well. The staff has always treated me in a very professional manner. The Office has always been neat and I feel at ease being treated there. I have recommended it to friends and family members and they to have had good effective treatments there as well. If you're looking for a great place to go with a well skilled staff you can trust, I would recommend American Laser to anyone. Pros: location, staff, effectiveness more

Best place to receive hair removal packages!!!!!!! 4/12/2008

I have been visiting American Laser Center in Brentwood, TN for almost 2 years now. I have purchased hair removal packages for my legs, underarms, and bikini. I am at my point of maximum hair reduction, and only have a couple visits let before I am completely hair free!!! I have battled shaving, waxing, and unpleasant creams for hair loss, but nothing ever seemed to work. Compared to other competion in the area, their prices are comparable but ALC offers a 2 year guarantee that provides you to come back as much as you want after your initial 6 visits until you are completely satisfied. And that I am!! The staff, and manager, Melissa, have been so helpful and sweet every step of the way. They have helped with any concerns I have ever had, and constanly reassured me that I am responding properly to each treatment. I will continue to do business with Melissa and her staff and couldn't be more pleased with my results!!! more

I have nothing but good to say about this business!!!!!!! 4/10/2008

I have been receiving treatments for over a year at American Laser Center in Bretntwood, TN, and have had nothing but friendly customer service and a welcoming atmosphere everytime I enter through the doors. Not only have I had an incredible reduction in hair loss on my legs, (which is cause for much celebration!!!)but the staff at ALC is very courteous and helpful. Melissa, the manager, has been helpful every step of the way, and I even have received referral incentives due to sending the company new business! Melissa has given me complimentary microdermabrasions, and my skin is looking fabulous for summer approaching! The techs are very helpful as well, and guide me each time through the laser procedure. (It does hurt a bit..nothing unbearable.) I am in the process of purchasing a new package to improve the aging ME, and know the results will be well worth the money. I would recommend this center to ANYONE!!! Pros: Friendly Staff, Great Results!!!!!!! Cons: Far from my home, but well worth the drive!!! more

Horrible Office Manager - Melissa needs to be FIRED!! 4/9/2008

I have been going to the Nashville office for nearly 1.5 years, and at the beginning it was a nice office atmosphere but it has changed for the WORSE since Melissa has become the ""Office Manager"". This lady is beyond rude, and doesn't even take the time to greet you when she is sitting at the front desk. Also, I show up a few minutes for my appointments, and i generally have to wait at least 10-15 minutes while the three girls have a conversation in the back room laughing, talking, and basically doing nothing. During my last appointment I was told that their computer was ""down"", and so they couldn't make a new appointment; this happens often. Again, the computer seems to ""go down"" conveneintly when I show up for an appointment, and they say that they will have to ""squeeze"" me in; this is very odd, since I never see any other patrons in the office when I am there. I would be remiss if Ididn't mention the lack of cleanliness of the office, as well as that it feels like a temporary office. I have some time to go before my treatments are over, so I have to unwillingly keep going to this office, but if they opened up another office, say in Green Hills, and fire Melissa, then maybe I would fee differently. Another item to mention is that while I was sitting in the waiting room, the phone rang while Melissa was sitting at the front desk, and she let it ring and ring, and then let the answering machine answer the call,. I witnessed this several times while I was sitting there, and Melissa finally answered the call when it was a friend of hers-- so I know this is happening when I call because I ALWAYS, and I mean always get the answering machine, and it is much, much later or even the next day before I get a call back. I often wonder if they say that their ""system"" is down when they want long-time repeating customers to forget to make an appointment--I would love to be a fly on the wall to hear about THAT policy. This place has got to change, or they should leave town! Pros: Up-to-Date Lasers, the tech are skilled and have good customer service. Cons: Melissa!!!!!, Atmosphere UNPROFESSIONAL!, Office dirty! DONT GO HERE! more

Unbelievable Results! 2/16/2008

I cannot explain how satisfied I've been with the results and treatment that I have received from American Laser Centers in Brentwood. I am 60 years old and I was beginning to look my age until one of my best friends recommended American Laser Centers. I really didn't expect much, but I knew it would at least be a pampering session. I just finished my third session and I am amazed. I have received so many positive comments from my friends and family (very few know about my secret). I must admit that to most I have not revealed my secret. So because I feel quilty for not bragging on American Laser Centers to some of my friends and family, I am now letting everyone else out there know that American Laser Centers delivers on their claims. I truly feel and look like a different woman. When I went in for my consultation, Melissa, the manager, was a delight. She clearly knows her business and she knows how to treat her clients. Her staff was also exceptional. I don't normally take time to write reviews, but after looking in the mirror once again....I feel 10 years younger. American Laser Centers deserves all of the credit. Thank you American Laser Centers, Melissa, and Staff......you have changed the way I feel about myself. Pros: The Results, Melissa and Staff Cons: I wish their was an American Laser Center in Belle Meade or Green Hills more

Awesome Experience! 1/21/2008

All of my friends had been recommending American Laser Center because they no longer had to deal with unwanted hair on their legs. I finally decided to take their advice and hopefully I would no longer have to shave my legs. To be honest I had my doubts; but, my friends gave me a very generous gift certificate for my birthday. I recently decided to use my gift certificate and I cannot believe I had not done this sooner. I never felt uncomfortable, the staff was amazing! I can't remember the managers name, but she was a tremendous asset to my experience at American Laser Centers. I am now ready for spring, and I cannot explain the difference in shower time. So for anyone doubting laser hair removal.......American Laser Center will not disappoint. Pros: Deliver their claims Cons: For me their success makes it harder for me to get last minute appointments. Plan in advance! more

Horrible Customer Service and they are liars. 1/16/2008

I had a consultation in August 07. The lady that is charge of the nashville office, Melissa, is not very classy or professional. She told me so much personal info about her previous marriage and other things you shouldn't tell. The office was so dirty and looked very unsanitary. There was clutter and dirt everywhere. The office looked very unorganized. Despite all that I bought a hair removal package. (DUMB MOVE!) I made an appointment for a month later. When it was time for my appt I was I wasnt scheduled. After I pulled out my card and showed them they blamed it on the computer. Saying the computer deleted it. ""Whoops"" Melissa never put my appt in the computer! I was told they would ""fit me in"" and was going to be seen in 45 min. So I waited... an hour and 1/2 later I am still sitting there. So I left. I called the next day and requested a refund. (which the paperwork states ""If no procedure was done, the client is intitled to a 100% refund) I called for over a month trying to talk to someone about my refund. No one would return my calls. Finally, after about 2 months, I got a call saying my refund was being processed. The month I got that call: October. It is now January 17, 2008 and I have yet to see it. After several more unreturned calls and emails, Melissa calls me back to tell me there is nothing that can be done except wait. I HAVE BEEN WAITING FOR 5 MONTHS FOR MY REFUND!! I turned them into the Better Business and guess what...they never responded to them. Pros: NOTHING Cons: Melissa more
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VelaShape Cellulite Reduction - Book A Free Skincare Consult Now!

Owner Message
  • Since 2002 American Laser Skincare professionals have performed over 8,500,000 treatments in over 150 locations nationwide. We are the country's largest provider of state-of-the-art laser-based skincare services. When it comes to your skin, you want the best advice, the best treatment, the best results. That's why you can count on the highly trained staff at American Laser Skincare. We are your skincare professionals; bringing you the latest skincare trends and treatment technology.

    Services offered by American Laser Skincare:
    Laser Hair Removal
    Cellulite Treatment
    Body Shaping
    Skin Rejuvenation
    eMatrix - Sublative Rejuvenation
    Skin Tightening
    Dermal Fillers
    Products
    BOTOX

    We understand how important it is to look and feel your best, and it's important to us too. No matter what your age or individual needs, our highly trained staff will create a unique treatment plan to help you feel your most beautiful, every time you look in the mirror.

Editorial
  • Offers laser hair removal and skin rejuvenation treatments which target pigmented lesions, spider veins and help to eliminate fine wrinkles.

  • 9/6/2008 Provided by Citysearch
Additional information
  • Hours: Mon-Sat 9am-7pm ; Sun 10am-3pm
  • Payments: Master Card, Discover, Visa, American Express
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