ARS / Rescue Rooter Colorado

Ron did an inspection of my heating system. He was courteous, efficient and very knowledgeable. I appreciated his professionalism, and I would call the company again. more

Five stars - They were professional, fast, honesy, and friendly. Our representative was Keith and I would highly recommend him along with this organization more

Michael H. from ARS went above and beyond to provide us with exceptional service. As he was leaving our home after a furnace inspection, he noticed the oil spots on our driveway. I explained to him that we were very upset about it and he told me that he had an idea of how to get the stains off. Low and behold, he was at our door today with a product he had purchased to remove oil spots from cement. After several applications, scrubbing it with a wire brush, then hosing it off, there is a big improvement. It is a joy to know that just as your card states, you really do provide exceptional service. I plan to spread the word. more

Michael H. from ARS went above and beyond to provide us with exceptional service. As he was leaving our home after a furnace inspection, he noticed the oil spots on our driveway. I explained to him that we were very upset about it and he told me that he had an idea of how to get the stains off. Low and behold, he was at our door today with a product he had purchased to remove oil spots from cement. After several applications, scrubbing it with a wire brush, then hosing it off, there is a big improvement. It is a joy to know that just as your card states, you really do provide exceptional service. I plan to spread the word. more

Great service from ARS and Keith P! more

Great service from ARS and Keith P! more

Thank you for the follow up. I didn?t need service, but they did an exceptional job, cheap, quick and detailed. I have referred many friends and family to you more

Thank you for the follow up. I didn?t need service, but they did an exceptional job, cheap, quick and detailed. I have referred many friends and family to you more

I am writing this letter on behalf of Mike Maurer, Service Tech who came out to our home on 10/28/2011, to service our furnace. In his findings he discovered that our furnace had a cracked heat exchanger and had to Red Tag it due to Carbon Monoxide and water leakage. The furnace is located in the crawl space under the house and this was a good thing it was located there. Had it been inside the house we might not be alive to type this letter.\r \r My wife had been experiencing headaches and blurred vision for about 2 weeks and we couldn?t understand why. I would like to take this opportunity to thank Mike Maurer for coming out and saving us. Also another thanks to Mitch and Brian who came out to install the furnace. It was done in a timely manner and both were very professional. Once again thank them for a job well done, and you should be so proud to have great people working for you. more

I am writing this letter on behalf of Mike Maurer, Service Tech who came out to our home on 10/28/2011, to service our furnace. In his findings he discovered that our furnace had a cracked heat exchanger and had to Red Tag it due to Carbon Monoxide and water leakage. The furnace is located in the crawl space under the house and this was a good thing it was located there. Had it been inside the house we might not be alive to type this letter.\r \r My wife had been experiencing headaches and blurred vision for about 2 weeks and we couldn’t understand why. I would like to take this opportunity to thank Mike Maurer for coming out and saving us. Also another thanks to Mitch and Brian who came out to install the furnace. It was done in a timely manner and both were very professional. Once again thank them for a job well done, and you should be so proud to have great people working for you.\r more

We had ARS Rescue Rooter service last week. I want you to know we were very happy with the service and the crew. Troy, Mike, Don and others, did a wonderful job and there were quite a few unseen challenges that they handled which made their day so much longer. They were patient with our questions, they communicated all they needed to do, what we needed to do and kept us informed of all aspects of the project. Some years ago a fellow employee of ARS left us his card and we are so happy he did. Your company has a good reputation and I have recommended you to others. Thank you again to the crew we had on June 7, 8 and 11 more

We had ARS Rescue Rooter service last week. I want you to know we were very happy with the service and the crew. Troy, Mike, Don and others, did a wonderful job and there were quite a few unseen challenges that they handled which made their day so much longer. They were patient with our questions, they communicated all they needed to do, what we needed to do and kept us informed of all aspects of the project. Some years ago a fellow employee of ARS left us his card and we are so happy he did. Your company has a good reputation and I have recommended you to others. Thank you again to the crew we had on June 7, 8 and 11 more

In our seventies years we have had a lot experience with plumbers - good, better and outright terrible. But recently we pleasantly surprised by an expert and kind services of an ARS employee Leroy Steele. He was exceptionally knowledgeable, kind and most skilled and devoted to his job. We want to thank you and especially to him for the great service. more

Marvin Q. and John W. were very pleasant and were complete gentlemen. They did an excellent job with the WH. more

I just want to thank Troy for the excellant support that he provided us with when we had to deal with the City of Westminster when they relined the sewers and sealed of the tap. If he had not gone to bat for us we would never have gotten the problem solved. He had to talk with the city crew that came out to check our complaint that we had no sewer service. The city just kept trying to say that it was our problem and that the plummers needed to do their job. Troy had already done the assement necessary to get the city to repair the damage that they had done. The long and the short of it is that Troy went above and beyond to get this matter resolved. In the meantime he contacted a company that could evlauate and clean up our crawl space of the sewer mess. They did a wonderful job as well. Thanks for the great service. Gus & Linda more

Google search for 24 hour plumber brought me to Rescue Rooter. I called, was able to get a technician at my house in 1 hour but opted for the next time slot. Plumber was early, yet I was running a little behind. He waited 30 minutes for me, was polite, pleasant and had a clean appearance. Our main sewer line was backed up with a vengeance (known issue of a root invasion that I neglected). Joe was patient, chopped up my roots and pulled out the "flushable wipes" that were clogging the line. I asked him to inspect my basement drain because it wasn't draining. He went down and spent over an hour trying to unclog the basement drain. IT WAS BAD!!! It hadn't drained properly since we bought the house 2 years ago. Joe tried and tried and finally blew threw the clog of hardened clay/dirt. I was surprised he didn't give up but he kept at it and cleared the basement drain. Re-did the main line twice to cut through even more roots and the total cost was only $176 for over 2 hours of his work.\r Pl more

Google search for 24 hour plumber brought me to Rescue Rooter. I called, was able to get a technician at my house in 1 hour but opted for the next time slot. Plumber was early, yet I was running a little behind. He waited 30 minutes for me, was polite, pleasant and had a clean appearance. Our main sewer line was backed up with a vengeance (known issue of a root invasion that I neglected). Joe was patient, chopped up my roots and pulled out the ""flushable wipes"" that were clogging the line. I asked him to inspect my basement drain because it wasn't draining. He went down and spent over an hour trying to unclog the basement drain. IT WAS BAD!!! It hadn't drained properly since we bought the house 2 years ago. Joe tried and tried and finally blew threw the clog of hardened clay/dirt. I was surprised he didn't give up but he kept at it and cleared the basement drain. Re-did the main line twice to cut through even more roots and the total cost was only $176 for over 2 hours of his work.\r Plus he offered to have them come video camera inspect the lines for free. I am VERY thankful that ARS Rescue Rooter was able to help me the Saturday of Memorial Weekend and didn't charge me extra for coming out at 8pm..” more

I made a request for quote for new ac and furnace through Home Depot and this is the company they set me up with. 2 weeks later ARS called to confirm the appointment and 30 minutes later I got a call telling me that they couldn't do the consultation until my husband could be present. I find this to be not only ridiculous, but sexist and offensive. Once the manager Gary got on the phone, 3-way with Home Depot, he went further to say that it is company policy for the husband to be present because otherwise "they get too many calls with questions". This is the 4th hvac contractor that I was to meet with and no others made the request that my husband be present. By the tone of the manager, I have no doubt that if a male had made an appoinment request, they wouldn't require his wife to be there. Again, I find this requirement to be sexist and extremely offensive.\r After doing a little research on this company I found that they have only received 1 star across the board on Yelp, 25 com more

I made a request for quote for new ac and furnace through Home Depot and this is the company they set me up with. 2 weeks later ARS called to confirm the appointment and 30 minutes later I got a call telling me that they couldn't do the consultation until my husband could be present. I find this to be not only ridiculous, but sexist and offensive. Once the manager Gary got on the phone, 3-way with Home Depot, he went further to say that it is company policy for the husband to be present because otherwise ""they get too many calls with questions"". This is the 4th hvac contractor that I was to meet with and no others made the request that my husband be present. By the tone of the manager, I have no doubt that if a male had made an appoinment request, they wouldn't require his wife to be there. Again, I find this requirement to be sexist and extremely offensive.\r After doing a little research on this company I found that they have only received 1 star across the board on Yelp, 25 complaints with BBB in the past 3 years, 12 of those were in the last 12 months, 17/25 complaints were with products/service. They have also received 12 complaints on the Ripoff Report. I also found that they are not NATE certified...pretty standard for hvac contractors. I find it hard to believe that this is the partner that Home Depot chose for Denver. Either Home Depot doesn't do their research or they just don't care. This has really changed my opinion of Home Depot.\r \r more

The tech from ARS quickly found the problem with our furnace when another company could not. He told us exactly what needed to be done to replace is and he was able to do it easily. We were impressed with his help in a ?not-my-job? society that we often encounter. Keep up the quality of employees! more