DO NOT GO TO THIS SALON!! I honestly don't understand how this so called ""salon"" has 5 stars. I wish I could give it a zero, but I can't, and after reading this, you'll know why,
My first visit was AMAZING, which probably sounds strange to say, but that was when I met my current stylist Sierra (she now works at Salon Sabiha, since quitting this terrible place).
Since that first experience I thought highly of the salon, assuming that all the stylists were as talented. Things started to go down hill fast.
The second time I went I got highlights, or so I was expecting to get highlights. After my hair was dry, though, I couldn't see any difference in my color at all. I waited a few hours afterward deciding if I should complain or not. Eventually I gave them a call and they got me an appointment for highlights with the owner, Joy, free of charge. I came in, got seated right away, and she got to work. After she was done a few of her friends stopped in and she told me she was going to step out, but that she would be back in 20 minutes and she ""wouldn't forget about me"". Well, 30 minutes pass and I'm starting to panic, she's no where to be seen and my head in starting to burn. Another stylist takes over and finishes up. In the end they looked great, thank god, but I could not believe how unprofessional the owner was, of all people.
The third, and last time, I got my hair cut and colored there was the worst of all. I don't remember his name and I hope to god this guy got fired. I went in hoping for a light brown over all color for a fresh look and a trim, since I was growing my hair out. Not only did my hair turn out BLACK, it took him two tries to get an all over color, because the first time I ended up with spots of blond. If my hair being over processed wasn't enough, he also butchered my hair. Instead of the inch I wanted off, he went the extra mile and cut 3 off. This was one of the few times I've cried over my hair.
Finally, I did return to the place to get my eyebrows waxed because I was downtown and it was convenient. After waiting 30 minutes someone finally helped me. She sat me down and as she was putting the wax on she announced that this was the ""first time she's done this before"". Nothing is more scary than having hot wax out around your eyes by an amateur. After she was done I went home and noticed that, although they looked tidy, they didn't even look alike!
All in all, if you want to get ripped off and end up in tears, do not even think about going to Zing, and trust me, I've had my share of nightmares from this place... obviously.
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