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Woburn Foreign Auto Body

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80 Olympia Ave.
Woburn, MA 01801

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1 (781) 935-3040
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Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Woburn Foreign Auto Body - Woburn, MA
Reviews
( 408 )
( 44 )
( 9 )
( 2 )
( 3 )

Best

The level of professionalism shown to each customer gives you the assurance of knowing that the repairs are performed right the first time around. Daily updates by email allow yo...

Worst

Really disappointed with the service, irresponse and poor attitude of staff at front desk. Felt like they were favouring us by doing the work. I wish I have gone to some other...

I was very satisfied with the work done on my car and customer service. 3/17/2013

This is my second time having work done to my car at Woburn Foreign Auto and I was very pleased and satisfied with the work done on my car and extremely satisfied with everyone that I dealt with in their office. They were very helpful and professional. I would highly recommend them! more

Could not have been better! 3/16/2013

This is my first experience with Woburn Foreign Auto Body. I already plan to go back for a detail and other service. When you have to leave your beautiful car and drive a rental, it could be exasperating or a huge hassle. I was so pleased at how easy everything was for me, from check-in, to the car rental that they arranged for me (instead of me having to do it), to updates online about the car repair. Super friendly and they make what could be a negative experience so much easier! - Jan Meyer more

Editorial review from Citysearch 3/13/2013

I was completely impressed with being able to track my vehicle's work on-line. That was a great surprise and nothing I had ever seen before. The staff was a pleasure and honestly, a breath of fresh air to deal with. They were super professional and upbeat. I would a thousand times over recommend WFAB to friends and family, and possibly even strangers, hehe. THANK YOU SO MUCH for a great experience from a busy mom of 3!!\r more

Great experience 3/8/2013

The car looks great. They did a wonderful job. more

Editorial review from Citysearch 3/8/2013

The worst case scenario - auto accident, out of home state, car not driveable! I called my insurance company to file the claim and asked the agent to please go on-line and locate a Toyota dealership. He provided 4 within a 50 mile radius, but only one with a collision center. Several hours after the accident, the tow truck delivered car, dog, and us to WFAB. Rhonda and Star got us through the paperwork quickly, arranged for Enterprise to deliver a loaner, and assured us we would be kept informed regularly. We have received updates with pictures/comments since the repairs started. We were advised it would take 3 weeks - and the car was ready 'to the day'! Thanks WFAB for your professional work and service.\r more

Editorial review from Citysearch 2/27/2013

""I am extremely pleased with my experience at Woburn Foreign Autobody. The whole process was seamless and simple! we were given a rental car, and updated on the status of our repair nearly everyday via email with pictures included. The repair was super fast and we got the car back fully cleaned and detailed. The place is amazing and the people that work there are phenomenal!!! \r I cannot recommend them highly enough.""\r more

Total smooth process. Excellent repair job. 2/25/2013

Excellent service from beginning to end. Period. Excellent customer service. Dealt with insurance directly. Nice pictures update of repair for tracking. Excellent repair job in timely fashion. I would totally recommend WFAB! more

excellent service and work performed 2/25/2013

Jim Cooper and the staff were excellent to work with and made this experience very easy. My son's jaguar had body damage and it was repaired to pristine condition! Their communication with us was great and everyone there was very helpful..I would highly recommend them! Thank you! more

A Great Experience 2/24/2013

I found WFAB to be a true service experience. From beginning to end. Having eveything ready when I dropped off my car. To the on-line check-in to see what stage my car was in. To picking up the vehicle and having it in great shape. Every detail was taken care of for me and I really appreciated it. Everyone in the office was friendly and professional. I would highly recommend it. more

OUTSTANDING!! 2/13/2013

Working with Woburn Foriegn Motors was effortless. The staff and the Quality of the work was OUTSTANDING!! more

Excellent Experience 2/12/2013

From the time I walked in the door to drop off my car for repair, to the pictures posted online during the process, to the quick response to my email questions, to the moment I drove off the site after the repairs were complete, everyone was friendly and professional. My car once again looks like the brand new car that it is. I couldn't be happier with the service I received. more

Fantastic service!! 2/8/2013

Everyone was so kind and helpful. They did a fabulous job on my Camry. I will recommend this shop to all my friends. more

The best body shop I've ever dealt with! 2/5/2013

Not only are the staff members and technicians extremely courteous and helpful, but the quality of their work cannot be beat. My car has, unfortunately, been the victim of a few hit and runs, and WFAB repeatedly gives the car back to me looking better than new. Can't recommend them highly enough! more

I was pleased with the repair. 2/5/2013

Repair Dept. did the job properly and efficiently with no delay. more

Great Service but need to improve communication even more 2/2/2013

I had given in my car for repairs after a minor road accident that had broken my side view mirror. The entire process of my repairs was great and effortless. Great Parts: My car came back looking as good as it was previously which is obviously the most important thing. The process was made very easy for me because of minimal paperwork, regular email and web site updates with progress. Cleaned up my car and detailed the entire car so well. Nice of them to do so. Tie up with enterprise retal made it possible for me to drop off my rental car at the shop when I had been to get my own car back after repairs. Criticism: This is not much but I do hope they improve upon it - They need to communicate more thru emails or phone. Two instances were when the insurance approval process had been taking a long time, the status of repairs was not being updated on their website. At this time I had no idea, when my repairs would progress as there were no updates for almost a week. I wish they had called and been more communicative. After my repairs were done and had reached the last stage, nobody informed me of the completion. I had to track progress online and call and ask, if my car was ready to be picked up. They should have been more proactive. Overall a good experience in terms of the repairs... communication definitely needs some working on. more


Excellent 1/17/2013

Kept me well informed via email. more

Highly recommend 1/11/2013

Even before I dropped off my car, the staff walked me through the whole process. After dropping off my car, I didn't have to deal with my insurance company or car rental company. WFAB handle it all. The daily emails with pictures updating the status was very helpful. more

My car was in the garage for body work due to accident. 1/9/2013

My wife met an accident and front driver side was damaged. I had option to go anywhere, however I preferred Woburn foreign auto, because my other car was worked on before and had good experience with them. Jim Cooper was very good in explaining everything and regularly sending an update via e mail and pictures of the car and progress done. I will not hesitate to recommend Woburn Foreign to any friends. more

excellent 1/6/2013

Everyone was absolutely a pleasure to work with and makes coming in after an accident a happy and pleasurable experience. more
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Owner Message
  • We utilize three CAR-O-LINER frame-measuring systems, to ensure structural integrity. This equipment is capable of multiple pulls, and precision measuring, which is necessary to restore unibody and full framed vehicles back to pre-loss condition.

    Safety is our main concern, and you can rest assured that your vehicle will be restored to factory specifications by our skilled I-car and ASE certified frame technicians.

Additional information
  • Hours: monday: 08:00AM-05:00PM, tuesday: 08:00AM-06:00PM, wednesday: 08:00AM-05:00PM, thursday: 08:00AM-06:00PM, friday: 08:00AM-05:00PM, saturday: 09:00AM-01:00PM
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