WHITE The Art of Hair

If you want long, thick, fabulous hair that every woman will envy then you NEED to go see the stylists at Lush. I walked into the salon with short (and I mean short!), damaged hair and walked out with long, healthy, luxurious, thick, FABULOUS hair! When all my GF's saw my hair they were extremely jealous of my flowing locks! I have had a ton of people compliment me on my hair and those who I tell that they are extensions are Shocked! The color matches perfectly and the installation is flawless! They are THE BEST! You simply MUST schedule a consultation! This is the only place to get your extensions. more

As soon as I walked into the salon I immediately knew it was high end. I started to get nervous about the price of my haircut because it seemed so upscale. They took great care of me and were so friendly, very professional and fun. I am so thankful for the job she did. I had my hair colored, then highlighted, and low lighted. Afterwards she cut and styled my hair. The result made me look so beautiful and confident; she totally knows what she's doing!! In the end the price was cheaper than I've ever paid at other salons for only a haircut!!! The cost is so reasonable for what I have now. Thank you so much. I will definitely be coming again! Pros: The price, the environment, the stylist, and results. Cons: It took awhile though more

I've been with Danita for over a year now. In that year, I've challenged her with a variety of demands. I started with permed curly hair in an extremely unflattering style. She was the first person to truly give me a flattering and MANAGEABLE cut that made my curls look stunning. Then I wanted color--rich, punchy color. Danita custom-formulated a brilliant and lustrous red that made my skin and eyes glow. I have been getting compliments on the color AT LEAST 2 times a week for the past 6 months since I got the new color. Then, I lost 30 pounds, and wanted a change to go with my new look. She used her amazing skill, convinced me to go straight, and gave me the most amazing cut that looks FABULOUS while getting rid of my curls and accenting the new shape of my slimmed-down face. All of my cuts got TONS of compliments--not just my color. So this is it: Danita is great cutting curls, brilliant with straight locks, amazing with color, and has an unbelievable understanding of what her clients want, what would look good on them, and what's current. If you trust her, she'll give you such a good cut, you won't have any trouble reproducing it at home (even if you only want to spend 10-15 minutes on your hair like I do--including drying time). I would recommend no other?selected as Best in Indy absolutely, positively! Pros: Totally tailored, custom cuts and color by a super-talented stylist Cons: Keystone at the Crossing, so quite a drive for some suburbanites like me--but worth it! more

I have been struggling in finding not only a competent hair dresser, but one that listens to what you want for over 5 years. I found Lush by the review on CitySearch and thought I would give it a try. I have tried several salons trying to find someone that would highlight my hair the way I asked. I have had it severely damaged, colors I did not want or ask for, more blonde than I wanted. darker with no highlights and big chunky highlights all of which I hated. Getting my hair done was starting to be a scary adventure since I never knew what the outcome would be. Then?. I went to Jenna. She took her time looking at my hair (which resembled a very colorful quilt). I explained that I wanted a natural looking weave with Gold, Carmel and strawberry blonde. For the first time in approximately 5 years? I got what I asked for! The colors are beautiful, blended and very natural looking. She was able to fix most of what was done? and my hair feels wonderful ? NO DAMAGE. Needless to say? Jenna is my new hero (heroine) and I am so thankful I went to her. For the first time in a long time, I came home and loved my hair. Now everything seems to be going right!! My whole attitude has changed since I feel my hair looks good! Not only was Jenna delightful, the whole salon was great, from the receptionist to everyone that works there. Friendly, stylish and comfortable. I have finally found my salon and will be enjoying from now on! The whole experience was wonderful. I can?t say enough about how pleased I am! Pros: Ambience, parking and service - all wonderful more

There is so much turnover and an overall tense atmosphere in this salon that it is not a relaxing experience at all. Assistants are there one day and gone the next and talked about in front of clients on a regular basis. The owner publicly airs problems and disputes with her employees for her clients to hear; very unprofessional. The number of stylists who have walked out is unbelievable. I've never seen so much turnover at a salon and it makes one wonder if the owner is just too difficult to work for. My experience wa I never knew "who I would be getting", meaning, was she having a good day or bad day and wow, would it be taken out on me.... I've taken my business elsewhere and am very happy. They grade their papers way too high and will likely learn a very hard, but valuable lesson, as their repeat business fades away...This is not a professional operation. Very catty women using their shears to stab each other in the back on a regular basis. Ouch. more

I will never step foot in or give this place business again. First off, they act like only their time is valuable. They will charge you full price if you are running 15 minutes late, and you wont get your services. I have had to wait for 30 and sometime 45 minutes for my appt. Secondly, You can feel the tension between the staff. They want it to be a relaxing atmosphere for their clients. But it is soo uptight. They need to relax and realize people are paying that much money, they need to feel like it is a friendly, warm place. I have read before, how there is so much turn over in staff. Its true. I have never seen the same stylist or employee in there more than once or twice. Thirdly, the credit card policy...Before they try and charge you your full price for canceling, being sick, family member in the hospital. Make sure they actually have YOUR signature on the policy with your cc number. MY friend was charged full price for her daughter canceling her appointment the morning of because she was VERY ill. She then realized at a later date she never signed the policy. It was too late to even deal with it, but for all you being charged...make sure you actually signed it and didnt just give it to them over the phone. I would not recommend giving any money to these people. They scam people for their money and treat them badly. It took me five times to finally realize I will never be back! more

Happy with cut and color. Stylist was friendly and helpful. Very spendy. Downside: very strict policies. I understand to a point but there should be some give and take. Appointment took a very long time. Will go back. more

I'm so pleased that I've found this wonderful salon. I came in for a trim and she added life and vibrance to my hair with some reshaping and a deep conditioning color deposit treatment. This place has all the amenities of a snooty salon in Carmel, just without the snoot! I was offered wine, beer, soda, or water when I arrived. She even had snacks if I was hungry. The walls were covered with awards and placards that boasted the expertise in the beauty department. She is a master at hair color, style, makeup, and beauty education. Lush clientele are strict followers and never go elsewhere (I learned this from another lady while waiting). She also rents out a chair to another lovely lady who seemed to constantly have someone coming in the door. Overall the place was very comfortable, I felt completely at ease and in the hands of a professional. I'm so happy that I discovered her. I'm getting married in May, and I know that she'll be doing the hair and makeup for my wedding party! more

Historically, I'm a cheapskate when it comes to my hair. And when I had a So-Low-Maintenance-It's-Just-Boring hairstyle that was just fine. But one day I strolled out of Bonefish Grill, on a whim I went into Lush Salon. "Cut it! Make it interesting! I don't care what you do, or what it costs!" I said. Fate put me with Jenna, who thoughtfully listened to my rant, worked some mysterious magic with her scissors, and sent me out the door with an artful, stylish, layered look that was still low-maintenance -- but also absolutely fabulous! (And it wasn't even that expensive.) After more than FIFTY-TWO people complimented me on my new haircut, I decided I'd found something good. They all know how to cut hair REALLY WELL. Period. I highly recommend her! In all fairness to the rest of the stylists, they must be good as well, since I've watched clients of all different ages and hair types walk out of Lush looking great. I read a previous review about the number of stylists and each of my last three visits all chairs were full of stylists and their newer apprentice stylists watching and learning from the veterans. The salon itself has good feng shui, or karma, or something -- it's full of light, and somehow manages to be both calming and bustling at the same time. And they carry Kerastase products, which are largely environmentally-responsible and natural...like health food for your hair! Finally, I love how the salon has laundered capes that you can wear to avoid getting hair all over your street clothes...it's a nice, spa-like touch Pros: Talented stylists; Kerastase products; vibrant yet relaxed atmosphere more

Before now I would have given LUSH a five star rating. Now I'm not so sure. I loved my regular stylist, so imagine my disappointment when I was told she had left. I reluctantly agreed to having someone else do a trim, but when I arrived I was truly shocked. I recognized only two employees, and it looked like they had hired new stylists right out of beauty school. In fact, Danita was showing one new stylist HOW TO CUT LAYERS!! And on a customer, no less! If I had been that customer, I would have been furious! My hair looked OK when I was done, but I am so nervous about going there for a cut and color that I think I may cancel my appointment unless I can get one with Lauren (who seems to be one of the few excellent stylists still there). I just wish I knew where Amanda has gone. I'd follow her there. more

I grew up in Indianapolis and was a bit stressed out about finding someone new to cut and color my hair when I moved to back from New York 3 years ago...that is, until I was referred to Lauren last summer. She is awesome...I wanted a dramatic change and told her she could do whatever she thought would suit me...so she cut over 6 inches off my hair before my 30th birthday in November and gave me beautiful highlights...she has done an amazing job with my hair and I will not trust my hair with anyone else. You will definitely appreciate the time she takes to talk to you about what you want and she is very good about figuring out your personal style and personality...and giving you a hairstyle that reflects you. Her training at Vidal Sassoon in Los Angeles and New York bring the latest trends here to Indiana. The salon itself is very nice and it's in a great location. If you are searching for a great place to get your hair done, check out Lush ...and ask for Lauren! more

I've lived in the city for 4 years now but kept trekking out to the suburbs to my same old stylist...until yesterday. I took a risk and went with Lush after having heard everyone bragging about their hair color from there and after reading all the good reviews. Well now I'm adding yet another good review to the list. It was FANTASTIC! The service was quick and friendly, but best of all, my cut is perfect! I went in with a picture of what I wanted and came out looking exactly like the picture...perhaps better! I just got home and absolutely LOVE my hair cut! Jenna my stylist who is a master stylist and national educator for salons did a great job of advising me which length would look better on me and what styles would accent my facial lines better. I couldn't be more pleased with my hair cut, I got exactly what I was looking for. They're not only great, but convenient too; right next to the Bonefish Grill on 82nd Street. And the price couldn't have been better; $45 for a hair cut and style...If you're looking for a new hair cut and unsure where to go, check out Lush, I promise you won't regret it!! more

I have been going to LUSH for the past 10 months and have been to 4 different stylists. Every time I get a stylist that I like it seems like they are terminated or leave. I am done. Danita does seem nice enough and I love the product line but the continual turnover of employees is very frustrating. Danita's daughter totally messed my hair up when I went to her (1/2 of my hair was 2 inches shorter than the other half). It took going to a different stylist to get it fixed. I was willing to overlook the 1 bad experience but I cannot over look the fact that good stylists come and go like a revolving door and the bad remain. more

It doesn't happen on a daily basis that I take the time out of my busy schedule to write a review. That makes it this much more important to me to absolutely rave about my recent experience at Lush. In a world where quantity takes precedence over quality, cuts that belief with his shears. Hailing from NYC, I had found what I had thought to be an unforgettable stylist who gave me exactly the cut I wanted and I was convinced after countless horrible hair experiences, it would never be recaptured. I was more than wrong. From my stylist taking the time to consult with me about what I wanted and taking mental notes about everything that I said, she brought me over and started the hair cocktail. These products made me feel like I had the hair of a supermodel...not just a model...a supermodel! My hair was like silk, so weightless and alive. After sitting down with me as my cocktail melted into my hair, she rinsed and brought me back to the chair to dry and begin cutting. Her technique was insatiable. Instead of having chair shock at the butchering you just received in any other place, she cut with precision each piece and displays exactly how it will fall on your head. The benefits of her thorough education along with a god-given talent result in unforgettable care for your locks. I have now recommended friends in New York to visit Lush and have pledged my hair allegiance to never go astray. If there was a six star rating, I would have given it!!! Pros: Even in a bustling atmosphere, the staff is extremely friendly and doting. more

I've been going to Lush for over a year. I frequently change the color and style of my hair so it's important for me to have a stylist whom knows what colors work with skin tones and what styles compliment a face. The stylists I have seen at Lush are very competent. Once, when the color didn't turn out to my stylist's satisfaction, before I even had to comment on it (because it didn't work with my skin tone), my stylist took initiative and the time to correct the color to suit me and didn't charge me extra. I have never left the salon unhappy from the services I have received. My stylist would also would recommend products available outside of the salon (which of course are cheaper than what is sold in the salon) that would improve my overall hair health. I love my hair. I've seen a lot of comments about their no-show policy and I wouldn't let this discourage you from checking out the salon, or canceling an appointment when absolutely necessary. Especially for returning clients, I can't imagine ever having issues if you have to cancel an appointment. I had to cancel an appointment due to weather because I live on the opposite side of the city. This wasn't a problem even though I canceled less 24 hours in advance. All the stylists and the owner have been friendly to me and very respectful. The environment and style of the salon is very clean and modern, small and cozy. They also serve complimentary drinks. Pros: Service Cons: Parking - the Bonefish Grill customers like to steal Lush's parking around dinner time!! more

I have a very delicate situation with my thin hair. Not only does it get thinner each year from genetics, but since I had my two kids, it is has gotten much worse. You can see my scalp through my hair. I honestly did not think hair extensions were the answer. But unbenounced to me, the girls at Lush evaluated my fragile situation with a fine tooth comb "literally" and devised an amazing solution for my hair type. This would allow me to wear the extensions and look great now, while not causing any damage to my own hair. I am pleased to say that I have been a client for almost a year now and my hair is perfect. Thank you so much. Sincerely, M.T. Pros: Very experienced with extensions Cons: None more

I went here and it is way overrated and expensive. The color in my hair looked awful, the stylist did not listen to what I wanted. I cannot believe how much I spent there for a haircut and color. Almost $200, I have almost spent that before but I bought some product also. So I would not recommend. more

I was so fortunate to be recommended to Lush when I moved here 1 1/2 years ago. Walking into Lush - makes me feel like I have entered a fashion haven. Contemporary artwork fills the white walls that surround the comfortable sofas where clients lounge with the latest issue of Harper's Bazaar and Vogue magazine. What I love the most about coming to Lush (besides knowing that I will walk out feeling and looking fabulous) is that there is no pretense - everyone there is so friendly and fun. My time always flies and, in this instance, I wish that it wouldn't. They are savvy about hair unlike anywhere else ? they know all of the runway hair trends and will tell you whether or not they will work on you. Before I had to use a mask on my hair twice a week. The color here leaves my hair so soft and healthy that I haven't used a mask since. I receive compliments on my cut and color daily and have sent a lot of people (including my fiance) - and they are all regular customers now and more stylish for it. I know all of the others in the salon, too, and I can vouch that they are all excellent. Your hair is in the best care at Lush - and now you can even take home the incredible Kerastase shampoo and conditioner! Pros: Skilled stylists and chic atmosphere more

Right when you walk in the door, you receive personalized service, from Danita who knows everyone by name and greets you with a friendly smile and hello, and offers you something to drink. On to any of the hairstylist who all greet you in a friendly manner. Then for a one on one consultation with any of the stylist who want to give you something that is not only current, but a style and color that fit your personality, the shape of your face, etc. We have been going to Lush for over three years and drive all the way from Greenberg just because we know we can trust them with our hair. They know our preferences, and what looks good. I recommend them to everyone. I just started a new position this week and was asked where did I get my hair done, because it was a beautiful cut. Lauren and Danita are great stylist and color experts and are very informed. They set the trends in hair fashion and the standard for all their stylist, each of which can hold their own. This salon is truly a must do for people with all hair types. They really are experts in their field and you will walk away feeling pleased and satisfied that you received a great cut by professionals who care. Pros: They take the time to give your personalized and quality service, and you leave feeling satisifed and not just a customer they are trying to get out the door. more

With their snotty attitudes, poor service, and unreasonable policies, this hair salon is by far the worst one in town!! Have you ever heard of a hair salon that requires a credit card on file so they can charge it for your full service and deny your appointment for only being 10 minutes late? This one does! By the way, they don't care what the reason is. What about a hair salon that switches stylists on you without even notifying you? If you go here you'll probably go through 4+ stylists in 6 months and your lucky if they tell you before your next appointment. You probably like to have somewhat personal conversations with your stylist while getting your hair done, right? Well, if the owner is around you can forget about that. She makes it very clear that the stylists are not allowed to discuss things of a personal nature. Have you ever gotten sick of people trying to be something their not or being vindictive to others for personal gain? If you are, then join me in boycotting this salon! Pros: Location Cons: Everything else! more