Before now I would have given LUSH a five star rating. Now I'm not so sure. I loved my regular stylist, so imagine my disappointment when I was told she had left. I reluctantly agreed to having someone else do a trim, but when I arrived I was truly shocked. I recognized only two employees, and it looked like they had hired new stylists right out of beauty school. In fact, Danita was showing one new stylist HOW TO CUT LAYERS!! And on a customer, no less! If I had been that customer, I would have been furious! My hair looked OK when I was done, but I am so nervous about going there for a cut and color that I think I may cancel my appointment unless I can get one with Lauren (who seems to be one of the few excellent stylists still there). I just wish I knew where Amanda has gone. I'd follow her there.
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