WHITE The Art of Hair

I had my hair colored here and it is so soft and healthy! The color is amazing! I am very impressed! Alexis was so warm and friendly. She also took the time to show me the right products to use and how to style my hair at home. I LOVE the Kerastase products ! This was a fabulous experience. I felt very pampered. I definitely will be back! Pros: Parking, location, staff, service, price more

I recently had my hair done with outrageous highlights by Lauren and came back wanting more. Lauren is a great hair stylist because of her dedication to work with you to get the right color you want and getting it done. Her patience shines through and her ability to make you feel comfortable is what makes you feel at ease knowing that she knows what she is doing. She takes every effort to make sure you are satisfied with your hair no matter what. If you're not happy, she is always willing to suggest something new and/or try something else. more

I was highly recommended by a family member to Lush Salon. I've been to many different stylist but never as satisfied as I am now. I had an appointment for a hair consultation for the Japanese Hair Straightening, At first I was a little nervous considering my hair is very important to me. They made me feel really comfortable. Before I did the straightening my hair was thick and frizzy when it dried, I would always wear it up in a bun. Now it's beautiful and I love it!!!!!!!!!!!!!!! Not only is it straight and shiny, but it looks natural as well. It's very easy to manage and style now. NO MORE FRIZZZZZ I've finally found my hair stylist. Thanks. more

I found this salon through City Search and was very happy with my experience there. I walked in to the salon with a big lifeless hair. My stylist was Lauren, she was tall, beautiful, and had wonderful hair. I was not to sure what I wanted, but she took her time taking with me about what we would do with my hair. She took in to consideration things like, my face shape, skin tone, how long do I spend styling my hair in the morning, my profession, how often I wash it and etc. We had great conversation and the whole Lush Salon staff was wonderful. I thought Lauren and the rest of salon staff were very educated, professional and fun. If your one of those boring uptight people I would suggest you go else where. In the end my color was wonderful and cut really complimented my face shape. I went from big lifeless hair to beautiful commercial hair. I was almost shocked when I saw the finished hair style; I never looked that great before. If anyone is looking for new fun stylist I would highly recommend Lush. Pros: Fun Atmosphere, great stylist. Cons: Limited parking and a little hard to find more

I feel like I have been searching for a salon like this for forever. My cut and color are AMAZING!!!!!! The highlights were right on...the perfect shade of blonde that I asked for. The colorist really took the time to talk to me about what I wanted with my hair. She really made me feel at ease. ( i was a little nervous too, since the last highlights I got, from an unnamed salon, turned out orange). I loved my haircut too. The stylist completely got the look I wanted (long layers) and gave me the best blowout I have ever had. This place is definitely worth checking out. There was none of that elitist attitude that you expect to get in many salons. Thanks guys, I'll be back. Pros: Great color and cut, reasonable prices...and they have Kerastase more

I started going to Lush about a year ago. My first stylist was great. She took her time and gave a great cut. I gladly rescheduled with her. I received a call a few weeks later that the stylist had left the salon, and if I would like, they would reschedule me with another stylist, which I did. A couple days before that appointment, I got another call saying that this stylist had also left the salon to pursue a different career. Okay, so I schedule with another stylist, Kylie. I went to Kylie probably 4 times in all and was happy with her and planned to continue with her. Two weeks ago, I got another call...yes, Kylie had moved to Ohio. Although my experience with haircuts was good there, the appointments/stylists were not dependable. The receptionist was always accomodating and promptly offered a beverage. However, I think after being shuffled around between stylists, I'm ready to try a new place. Pros: Great cuts Cons: Undependable stylists more

RECEPTION: Once you walk in, the stylists smile at you and receptionist welcomes you with a great attitude. Unlike the other salons, you just need to wait for a few minutes to be guided to your chair. CONSULTATION: Although I did not have a particular style in mind that day, my stylist explained the style she suggests in a few seconds. I have been to some salons who actually sit with me for a while and flit through the magazines until I come across with the descent one. As a procedure I think it is nice as well but I feel the experienced one always suggests his/her vision pretty in a second or so. SHAMPOOING: Heaven! I felt so good especially when some scalp massage came. There was no shampoo & water dripping on my forehead and literally it was such a heaven. I really didn't want it to be over. CUT: My stylist turned it into a nice bob-like cut which is quite close to the one I kept having when I was in New York. I loved it. STYLING: This is what I count on most. When you walk away from the salon, it usually looks fine thanks to the talented styling. But once you wash your hair, it never comes back. Here, you can almost recreate the style with out too much effort. I usually like to see how the stylists style my hair; it helps me when I style my hair by myself. OVERALL: I admit this salon is well worth the money! Pros: Skilled stylists, friendly yet cool atmosphere Cons: Can be hard to get an appointment-Very popular Indy Salon more

After reading the good reviews on Lush, I decided to try it. I've been to several well known salons in Indy. After making my first appt I received a call to reschedule it. Then I finally got there. Kylie was good at the color and cut. However, there wasn't any services to make it special. It was like a mall salon visit. Then I purchased some Kenra hair products. The price was outrageous. An hour later I tried to return it with the receipt and still packaged. They refused to refund it, but would give me a salon credit. I kept it, but I've seen nicer results at a third of the price. Then I had scheduled my second appt with Kylie and received a call she is gone. I finally called in to make another appt and was told "I'm with a client, but will call you back in 5 minutes". 48 hours later I made appt at another salon, which was a disappointment also. Guess I'll have to go back to the big league salons. Pros: Parking close, Evening hours Cons: Hard to count on appt, price of products, no special treatment more

I've been going to Lush Salon for over 3 years. I get my color and cut there. To date, I?ve recommended over 12 people to this salon with my common suggestion: "Doesn?t really matter who you go to....they are all fabulous" The salon offers an inviting upbeat atmosphere & the staff is friendly, fun & highly skilled. The location is fabulous. The products they sell (which include Kerastase) are the best. It?s no wonder this salon is among the top ten in Indiana if not the country. Lush Salon is #1 on my list. To the review regarding Kylie who was my stylist before Lauren I heard she moved back to Cincinnati, Ohio. more

I just received a phone call that Kylie is gone? I loved the way she cut and colored my hair, and she was the reason I went to Lush. Does anyone know where she went? Salon is nice. Pretty expensive. more

My experience wasn't great, but wasn't terrible. The atmosphere was nice, a little more pretentious that I would have expected, but they did seem to know what they were doing. Other than my color being a little off, eveything was fine. The overall experience really wasn't significant enough, one way or the other, to warrant writing a review except for two things (both of which deal with the numerous reviews I read prior making my appointment). First - Several of the negative comments had to deal with late arrivals and the lack of flexibility in scheduling and/or being charged fully and denied full service. I find that a little hippocritical being that I had to wait on my stylist for over 25 minutes past my appointment time with no mention of a discounts. Second - I'm wondering if the review from "jp1981indy" is the same JP in the front, responsible for my wash and massage (actually the highlight of the evening - nice work JP)? If so, perhaps the management should read rule three of the "User Review Guidelines" before asking their employees to write reviews. Pros: Wash and Massage Cons: Pretentious feel and stylist attitude more

After the never-ending winter, I found myself in desperate need of a new hair cut and color for the spring. Having been to what seemed like every stylist in Indianapolis, I was referred to Lush by a close friend. I must say, I was beyond impressed. The salon itself was enough to make me go back- with a highend atmosphere, complimentary wine and some great music you truly leave relaxed. But what was even more impressive, was the fact that for the first time in years I felt my stylist knew what she was doing. She gave me exactly what I was looking for: something edgy, yet able to wear to work, and easy enough to style at home on a daily basis. She also gave me color that was lively, and beautiful - perfect for the new spring season. In addition, I took home some of Kerastase products from there color retention line, and have been very happy with the results. All for far less than I reluctantly paid at some of the over-hyped (and EMPTY) Carmel and Fishers salons. I'd recommend this salon and products to anyone! more

I can honestly say that I will never recommend nor go back to LUSH again. I moved to Indy a year ago from CA and found LUSH online. After reading reviews I was hopeful that it would measure up to the standards I had come to expect from nice salons that charge nearly $150 for a cut and color, but was disappointed. In the 11 months that I was a client there, I went through three different stylists.....not by choice. Twice I showed up for appointments and the stylists were no longer working there and no one had bothered to call me to let me know (or ask if I wanted to reschedule with someone else.) They just pawned me off on whoever was available in the shop at the moment and of course I was willing to take a risk because I didn't want to wait another 3 weeks to get an appointment. My 3rd stylist was Kylie, and I was satisfied with her, but lo and behold I got a call last week that she was no longer with the salon so I would need to reschedule with someone else. (Funny that someone else posted on here that they knew she was gone on June 22nd yet I didn't get a call until a few days before my appointment.) For me that was the last straw. It is a very poor reflection on a business that either it cannot retain it's employees, or has made mistakes in hiring. There are good things about this salon - as most others stated the people at the front desk are VERY nice, and from observing others getting extensions they did a great job. But many of the stylists seemed extremely full of themselves and I witnessed an instance where one in particular was downright rude to another stylist and belittled her in front of me and another client. That is unbelievably unprofessional and uncalled for and it's unfortunate that it was done in front of clients. Obviously I am in the minority and many people have had great experiences there, but having gone to salons in California where they know how to treat clients, LUSH is not anywhere even close to the same league. more

I too used to go to Kylie and was hesitant to try anyone else. Was I surprised and relieved when I was scheduled for my cut and color last week with Lauren. I have found my new hairstylist! She took the time to look at pictures that I brought in and spent more time talking with me than anyone has before. By the end of our consultation I no longer felt nervous. Lauren made me feel at ease and even took the time during the cut to explain what she was doing and why she was doing it. No one has ever done that for me! She even corrected what I thought was a good cut by Kylie. She saved my hair today and ended my anxiety for a new stylist. My hair looks absolutely amazing, (I've already received compliments!), and thanks to her advice I can even style it, (almost), like a pro! THANKS LAUREN!!! Pros: great location, excellent service more

I recently relocated to the area, and was overwhelmed with all of the choices of salons. My last colorist (who had done my hair for about 15 years) recommended me to Lush Salon. I made my appointment without knowing who I was going to get. Well, as I am certain all of the colorists at this salon are great, I think that I got the cream of the crop. Lauren, the colorist that did my hair was so thorough and personable during my consultation. I absolutely LOVE my color, and would highly recommend anyone thinking about changing colorist's or thinking about getting highlights or trying a new color to go to her. I was reading someone's previous review and laughed at the fact that someone chased her down to ask her who cut her hair, well in 1 day I was approached by two different women who asked me where and who did my color. I opened my cell phone, gave them the number to the salon and told them to ask for Lauren. Pros: everything Cons: none more

Amanda has been doing my hair for the past year, as well as my husband's hair and kids. I just recently had her put extensions in my hair. I love them. They look so natural. No one can tell where my own hair ends and where the extensions start. I never thought I would want extensions because I feel that they look fake. Amanda convinced me to get them for my sisters wedding and I agreed with the intention to take them out as soon as the day was over. I received so many complements that I decided to leave them in. I now get compliments on my hair everywhere I go. I can't imagine going back! Pros: Quick!, Professional!, Reliable! more

I actually followed my stylist here when she came on with the staff. She originally worked at a larger salon/spa where the service was great, but the professionalism was hard to get. I love the small business feel and the warm response you get from the stylists when you walk in. Ambiance and inter-communication skills aside, these people know hair. They are a real team that work together to make sure you walk out with exactly the haircut/color you walked in wanting, and I always end up having to go out on the town and party the night I get my hair done here to show off my hair- and of course I receive compliments left and right. more

Just when I finally find someone to cut/color my hair the way I like it, she's gone! I called to schedule an appointment with Kylie yesterday and was told she no longer works at Lush. What a shame! If anyone knows where she went, please spread the word. It seems like everytime I go into this salon the stylists are changing. What's going on??? more

Lush is the place to go for beautiful color and an up-to-date cut. It's an upscale salon without the upscale attitude. Everyone there is friendly and accommodating, especially the receptionist, John. For your next cut or color, go to this beautifully decorated salon and experience their commitment to excellence. Ask for Amanda and she'll listen attentively and give you exactly the look you desire. Don't go to the other less expensive salons. I learned my lesson---you get what you pay for. At Lush you are getting a highly skilled and professional colorist and stylist. It is worth every penny!! more

I visited Lush after having read over 90 good reviews of the salon on Citysearch. I was previously a DL Lowery customer for years, but was really looking for a less pretentious salon where I would be treated with more personal attention, and where I could feel more comfortable, as I am not a fashion model, but a thirty-something mother of 3 who just wants to look her best while juggling a busy life. I was so impressed immediately by the warmth shown to me the moment I walked in the door-Amanda the receptionist is wonderful! So polite and helpful. Kylie cut my hair, and I must say she is a genius!! She actually listens to you and genuinely cares about pleasing the customer. I had quite long hair and wanted it cut much shorter-she consulted with me about what I wanted & then proceeded to give me the best haircut I have ever received! My hair is much more manageable now, and always looks great-I get a lot of compliments every day. The salon is upscale, but not pretentious in any way. I was very impressed with the look of the salon as well as the atmosphere-I finally found a first rate salon where my hair will receive the best of care while I am treated with the friendly personal attention I have never found at previous salons- they all pale in comparison to Lush?s wonderful group of caring professionals!! I have found my salon and I have no reason to go anywhere else! Pros: Friendly atmosphere; top notch service; wonderful staff!! more