WHITE The Art of Hair

I wanted to warn people about the "hidden costs" at this salon. I had a 15 min root touch up and was charged $100! When I asked what the price was for various services the answer was always "the price starts at..." instead of letting you know exactly what it will cost for your hair, especially when they can see the length etc. of your hair when you are standing in the salon. I was especially ticked when I got home and found that my roots were not even fully covered! Also - don't cancel or be late. The salon will charge you full price! more

Amanda has been cutting/styling/coloring my hair for almost a year now and I can't stop raving about her. She is not only a master stylist at the salon but is warm, understands what I want and always delivers! I love how before she starts any service, she always asks what style I am thinking about and we go over what would work for my face and what won't. I always go back to her not only because she's a great stylist but I always leave feeling great about myself and my hair! I enjoy the peaceful and comforting atmosphere of Lush and the great team of stylists!! One more thing, her head massages during the hair washing is the most AMAZING experience ever. Those fingers do the most fabulous things to the scalp! It's the most utterly relaxing feeling! Pros: clean environment, peaceful atmosphere, great stylist more

Like some of the people who posted before me, I was depressed when I lost a hairdresser after he decided to close his business. After some recommendations from people, I stumbled upon this website and decided to try out the salon because of the great reviews. Well, I just came back from Lush, and I couldn't be any happier than I am right now with the cut they gave me. I brought in pictures of the style I wanted, and we went over each one carefully. She explained to me that the haircut length was a little too short for my face shape, and by adding a couple of inches to the style I would look much better. Let me just say: she was right! I couldn't have dreamed up a better haircut if I tried. I've gotten so many compliments today, and that let's me know that this might be the best 60 bucks I've ever spent. On top of her haircutting abilities she is sweet, talkative, and REALLY funny. On top of all of this, she did not even pressure me to buy any of the products that the salon had on display. You have to try this salon, you will not be sorry. Pros: reasonable rates, beautiful and upscale decor, tons of parking, no sales pressure! Cons: needed to wait for a few days for my appointment - ITS THAT POPULAR! more

This hair salon is the worst I have ever been to. I called on my way there to let them know that I would be 10 minutes late. Already then (before I was late) I was told that the full service could not be provided. I still thought it would work out but indeed after coloring my hair I was told that I could not get my hair cut and no effort was made to work something out. When it came to paying I was charged the FULL PRICE for HALF SERVICE. Not to recommend at all. more

Today I went for my hair appointment and was told that my 12 year old daughter could not sit in the Salon to watch my get my hair highlighted! She was SO excited about the salon and was upset that they asked her to leave. They said that they do not allow children to wait in the waiting area. When I asked how old you had to be to sit in their waiting room and they said "it is more of a space issue", so apparently no one can wait unless they have a hair appointment. There was plenty of room with no more than 1 person waiting at any time. My options were 1) Drive my daughter home immediately and come back which would be approx. 1 hour roundtrip 2) Have her sit in the car on a hot day on a June day and wait for me 3) Leave with no service and be charged FULL price for my 3 hour time slot! How ridiculous! I have never been treated by any salon this way and would definitely NOT RECOMMEND LUSH salon to anyone. It is way overpriced and has rude, unprofessional customer service policies. I definitely won't be back and will make sure that I spread the word so that other people don't have to experience this! Pros: Nice decor, stylist was friendly Cons: Salon policies for cancellations, no visitors, overpriced services more

There's no way I can describe my wonderful experience at Lush in only 150 words. It was great! After reading the glowing reviews, I made an appointment with Amanda Piper for a cut/style. She's a fantastic stylist, a GREAT conversationalist, and a spunky dynamo! I've got thin/fine hard to handle hair, and she gave me a new style that I love and can replicate on my own. The entire staff was friendly, the atmosphere was very comfortable and best of all, I walked out feeling like a million bucks. She gets a big hooya from me! more

Lush Salon is so stylish, upbeat, clean, friendly, and beyond courteous. Besides being THE BEST hairdressers in the mid-west, they are accomodating to almost any schedule. The working woman has no excuse! I used to be a salon owner years ago in New Orleans, La. and I can tell you from experience, this salon goes to the Max to treat their clients special in every aspect. They are a full service salon and spa and should be recognized in Indianapolis as in the TOP! My hat is off to them, especially now since I have a great haircut and style..... Thanks Pros: Most talented hairdressers around. Cons: Might have to park 8 cars down and walk up- they are usually busy........ more

** WORST ** MEN's HAIRCUT I EVER RECEIVED!!! During the trim, I'm told "I hope you like short hair." My hair was chopped off literally down to the scalp with one swipe of the scissors. When I got home I felt like I was wearing half a mohawk. AVOID Amanda!! Also, after my daughters haircut it was so uneven in the back that I needed to take her back and have it redone. Once again, AVOID Amanda!! Most of the staff is "very" young and courteous. They seem to be trying to do the right thing in hair care. I won't be going back!! Ever. more

After I made the decision to get extensions, I really did my homework before I chose this salon. One of my good friends has Great Lengths and her hair is amazing! I really thought about going to her girl who was in LA. but after I found Lush and met with them to discuss everything, I knew I had found the place. I was a little nervous going in and they answered my million questions and I left feeling that I had made a good choice. I travel a ton and only had a 3 day window to get it done. Lush ordered the hair and scheduled my appointment when I needed it. The time flew by! We watched a movie and the manager even ordered take-out for lunch. We were done with everything in less then 5 hours including color, wash, extensions, a cut and style. They did an amazing job, I love my new hair. I spend a lot of time in front of TV cameras and everyone loved my hair as well. I highly recommend Lush they are all extremely talented artists who love what they do. Not only did I find my new permanent stylist, I made a friend. more

After reading the reviews here, I decided to try Lush and I was amazed -- every positive review written here is 100% true! I have long, dark, curly hair which I frequently blow-dry straight, and I went to Lush for a cut and new highlights. They listened to what I wanted and gave me amazing auburn and caramel highlights that work great with my hair. They explained how my last stylist went overboard with too-blonde highlights that left me with messy roots and worked for over THREE HOURS on my hair to make the color rich and even. I was thrilled with the final result and my hair looks 10 times better than it ever has. I loved, loved, loved the final results and yes, it was pricey, but no more than I have paid at other salons where I was less than pleased. Lush is unpretentious and the stylists gave me great hair advice without pushing extra products and techniques that don't work for me. They even threw in a complimentary conditioning treatment because there was a short wait between my color and cut. This is my new salon -- I don't think I will venture anywhere else! I highly recommend that you try it!!!! more

I always look forward to my appointments at Lush the Art of Hair...from the time you walk in until the time you are leaving, you feel somewhat like a celebrity or at the very least, an extremely important client. Besides the friendly service and great attention, every staff member is experienced and at the top of their game. My experience has specifically been with Sheila (haircut) and Amanda (color)...both are masters at their trade and take great pride and passion in their work. They give honest and constructive input about your hair and make you feel like you are in the hands of experts. I always leave happy with my hair and feeling great. I have noticed looking around at the other clients in the salon...they are also having fun and seem happy with their service. They also carry top of the line products such as Kerastase. I can highly recommend this salon because I have tried many newly opened salons in Carmel and Fishers with many disappointments but Lush never lets me down! Pros: Trendy, Professional, Experienced Staff, Great Service more

this is the most upscale salon indiana has to offer, the staff is friendly, down to earth, and the customer service is impeccable. it is a small cozy salon that covers all hair needs, and the staff works together as a well oiled machine, focusing on YOU during the time that you are there, from the moment you enter the salon, you are greeted with a smile, the stylists are very much into their craft, but words dont do them justice, go in and observe, they are by far the most educated and talented hairdressers this town has to offer. but dont take my word for it, go in and check it out, cold wine and foamy cappuccinos, are served while you wait, lunch is ordered if you are going to be there for a few hours and wireless internet access. this is really the best salon in town, hands down, go danita, go sheila, you guys love what you do and it shows, i will never get my hair done anywhere else as long as i live in town. Pros: Lots of parking, Outstanding customer service, Quality work. more

Honestly, I couldnt believe how fantastic my hair looked after I had it cut and dried! I have been cursed with the worlds straightest hair that wont do anything, but the stylist i had worked wonders. And to top it all off she took me through the styling process, step by step, and told me what products i should use and how i can do my own styling at home. i have never had a hair cut that i actually liked, but i left the salon completely happy! and ever since then i've noticed my hair behaves much better and is easier for me to style. I am definitely going to attend one of their "do it yourself" workshops! I want to learn all the tips!! Pros: ambience, friendly service, complimentary cappuccinos!! more

My experience at Lush was the best I have had in a salon since I moved to Indy 10 years ago. The staff is always helpful and friendly. The stylists are knowledgeable about the newest styles and the atmosphere is always upbeat and fun. They also have Kerastase products which I haven't found anywhere else! I was greeted as soon as I entered the door and offered something to drink. Then as soon as I sat in the stylists chair I felt right at ease. We discussed my lifestyle and what hair best suits me. The cut and color was just fabulous. I highly recommend this salon. It was a little more money than I am use to paying but the services and professionalism were worth every penny. I give them ten thumbs up!!!! Pros: stylish, good service, fun atmosphere more

I am ultra picky about my hair. I had this wonderful stylist in New York who I trusted completely and then went through several not-so-great stylists in Hawaii... so when I moved here, I was very scared about finding someone good. I found Lush on Citysearch and when I saw that they sold Kerastase I decided to try them out. I got set up with Amanda and she was amazing. She started out with a Kerastase treatment ( WOW!!) and then did the most beautiful highlights I think I have ever had. She then walked me through my new Kerastase regimen and even followed up with a phone call a few days later. Lush will definitely be my salon of choice. Great products and best of all, the price was fantastically cheaper than what I am used to paying. I've already made plans to return and recommend them to anyone else wanting great hair. Pros: Clean, customer service, atmosphere more

I have been looking for a stylist in this area for 2 years. I've tried several salons in Carmel, but to no avail. Hence, I was trekking once per month to Chicago (3 hrs one way) to visit my stylist there. I was pleasantly surprised by the work Kylie performed. I took her a picture of both the cut and color that I wanted. She matched my new style and color exactly to those photos. This was a rare occasion! My new style is really short. So, for short cuts--Kylie is your woman!! She did not try to slam products down my throat but left the decision entirely up to me. Although, I did decide to take one color-enhancing conditioner out of need and not force. Oh and the complimentary scalp massage was great. It was so invigorating! I'll be visiting Lush next month...so long Chicago...Hello Nirvana! more

I've spent a fortune on my hair in this city -- my husband calls me a "hair-aholic -- and I was pleasantly surprised to finally find someone that "gets it." Sheila did a better job on my hair than I have experienced at some of Indy?s so-called "top salons" where I usually get the cookie-cutter treatment. As others have stated, she truly has an eye for finding the right color. When I met Sheila, she asked me what I did for a living and if I wanted low maintenance color. She knew exactly what I wanted and EXCEEDED my expectations. We had a great conversation. It was if I had been going to see her for 5 years. My cut and color is exactly what I wanted. She made sure I was happy with the bangs (they grow like weeds) and she took me outside so I could see my color in natural light. I was blown away with the personal service I received. I would recommend this to anyone who is looking for an expert color and cut. I am so relieved that I found someone in Indy to do my hair. I had compliments on my hair for the first time in ages! Thanks! more

Amanda is my absolute "hair savior"! I found Lush after searching this website, and I feel extremely fortunate to have found this salon. When I was first presented to Amanda, I had over processed, permed, straw-like hair that was actually three different colors. My hair was falling out and breaking off in clumps. Needless to say, I realized any new stylist I went to was going to have quite a challenge restoring my hair back to a healthy state. When I first sat in her chair and she started analyzing my hair, I was completely amazed at her vast knowledge base. She was able to explain to me in great detail how and why my hair was in the shape it was in, and exactly what we needed to do to fix it. She did not give me any unrealistic expectations, and explained to me more than once that restoring my hair to a healthy state would be a work in progress for quite some time. I have been to numerous salons in the Indianapolis area, and I have never met another stylist who possesses the same impressive background, knowledge, skills, and expertise that she has. I have been going to her since November of 06, 6 visits total, and my hair is growing back with a beautiful, lustrous sheen. My hair is now my normal dark brown color with beautiful, fine highlights, and I have received numerous compliments regarding the transformation. What has amazed me the most is how they were able to achieve these results without using any harsh chemicals that would further damage my hair. Also, her cuts are absolutely perfect and precise. The cancellation policy is the same here as any salon in town and benefits me when no-shows allow me to come in early for an appointment from the waiting list. I have always found the entire staff to be very professional and courteous. I highly recommend this salon. Pros: courteous staff, no product sales pressure, reasonable prices for the quality of service more

Do not be afraid to confer with an attorney about their 'charge in full' policy with no exceptions. Your attorney can also draft a motion for the defendant (Lush) to pay your attorney fees. more

If you miss an appointment, they will charge you anyway for whatever you have scheduled - even if it is the first time missing the appointment. Over priced and coloring not so great. more