Volkswagen of Duluth

Was in for annual oil change. more

Joel was a great person to work with. He always took our needs and opinions into consideration. He was a very honest trustworthy person to work with. more

We needed to go inside to find someone so we could test drive a vehicle. more

The transaction leading to the purchase of my vehicle from VW of Duluth went smoothly and were very quick to get me back on the road. recommend more

I was pleased that they took my car right awawy and I had a comfortable place to wait and read my book. more

Quick and friendly service. more

I have had no issues getting repair work done since becoming a customer of VW of Duluth. I recently had a scheduled service--everything was clearly explained and understood prior. Very friendly staff. Going into the service I noted that the check engine light was one and had been on for a short period. After the service was complete, I asked about the cause for the light. The service manager indicated that it was recommended to change a plug. Instead of doing it while servicing the vehicle (or asking me if I wanted to have it done upon discovery during the service), I became aware of it at the end of the service and had to ask them to bring it back and change the plug so I did not have to come back. Nothing major, by any means, but it took a little more time than I had expected. Other than that, shuttle service to/from the mall and other places was good. Shuttle car was clean. Very knowledgeable staff. Car was washed nicely when received back. Recommendation about body work through a authorized VW bodyshop (for a minor mishap) was relevant. Nice facility. This is a far cry better than other VW dealerships in the region, for service work. more

I enjoyed working with the people at the dealership. They quickly diagnosed and fixed my car. more

Great service department! They addressed my concerns and explained things to me. Guys in the service department have great personalities! more

I've always been pleased with the service received at VW of Duluth. They do a great job! Axel always makes my wait as comfortable as possible and always offers rides to the mall, etc. The free WiFi in the wait area is also appreciated as was the free tote bag I received on this visit. more

Had an engine light repaired. The service was fast and efficient. I was very pleased. more

Warmly received and professionally treated. I liked the service department experience. more

Thanks! Excellent service, as usual. more

It is really great to go to a service appointment where they really know you and care about you and your car. The car comes out clean and running like a top. more

Staff are nice people. Service is good. more

Great service department more

I was able to use a loaner car while my VW was being serviced- a nice option when having car serviced. more

Reasonable cost and right on time more

The service dept is very trustworthy the five stars are for the service department more

The sales person was friendly and helpful and did not apply too much pressure. But the purchasing process too way to long, I have had better experiences at other VW dealers. Too much upsale pressure. more