Transmission World

Due to start working in a new office out of town on Monday and these guys worked their rear ends off to guarantee that I am able to get to there. Had my car done in a matter of days!!! They worked beyond ""business hours"", 100% dedicated to customer service !! Can not say enough positive things about this company they are truly one of a kind! more

I have only great things to say about Transmission World!!! I have been a long time customer as my family has also.. They take care of all my families cars from regular maintenance to major repair.. Fair prices, Quality Work and people who care!! you could not ask for more! more

Transmission World is the only place I take my car to be worked on! THEY R THE BEST AROUND! more

I was panicked to say the least when my car started acting up. Like most of us these days I am struggling to make ends meet and with the holidays around the corner I was sure I would be choosing between fixing my car and Christmas for my children. I took my car to 3 different places claiming to be HONEST...Claiming to be THE BEST PRICE with THE BEST SERVICE in town!!!!! Needless to say all three gave me the run around salesman bull crap. I'm not the Barbie doll type that gets cut a break for my looks and I know nothing about cars! The quotes were all over the place. I am new to TN so even word of mouth is difficult for me to go buy since I know next to NO ONE HERE! All I can say is THANK GOD for the amazing people at TRANSMISSION WORLD! From my first call to the moment I picked up my car they went above and beyond to help this Single mom of 3! The night before I was suppose to drop off my car I found myself stuck on the side of the road. I called and even though it was after hours Jim answered the phone and said ""Its OK! WE got you!"" Within 30 minutes he had me safe at home with my kids and my car on its way to the shop. The next afternoon my car was repaired and let me just add that the total cost was way less then the other quotes I had gotten. A week later I received a note in the mail thanking me for my business... I thought to myself I am the one who should be THANKFULL! As if that wasn't enough, just a few days ago I got a call from Transmission World just to make sure all was well. I can not say enough about this company and its employees! They are HONEST, They are THE BEST IN TOWN! and above all that they genuinely care!\r \r PS - we will still have a GREAT Christmas!\r THANK YOU FROM THE BOTTOM OF MY HEART TRANSMISSION WORLD! more

On my way to Fl. after visiting family in Illinois, my van started to slip. In a panic and being so far from home I decided to get a motel room in Knoxville. Being a woman and not having to deal with these kind of problems before my husband passed, I asked people which is the best way to handle my situation. After calling around I settled on one place and I am so grateful that I did. The people at Transmission World checked out my van for free and found that my transmission wouldn't need to be replaced and that they could repair it. Not only did they save me a lot of money, they had me on the road the next day. My van is running just like when it was new. They gave me a warranty that is good anywhere in the country, not that I will ever have to use it the way my van is running so great now. Thank you Transmission World for being so helpful. Ann H. more

\r These guys rock! took my truck to another transmission shop first that told me the torque converter was coming apart. My instincts were good that day. I brought it to them and they diagnosed an engine miss within a couple of hours. A tune-up solved my problem. There was nothing wrong with the transmission at all! Thanks guys! more

I love Jim Ray and all the good folks at Transmission World! As a woman, I always dread taking my car to be serviced. At most other service centers, I have been met with a condescending attitude and have left feeling that I was taken advantage of. Not so at Transmission World! My experience there was quite different and truly exceptional. Jim was helpful, reassuring, and very patient in explaining my options to me. My car is back on the road and running better than ever. I feel that I was treated fairly and with great honesty and integrity. From now on, I will only be using Transmission World for all my car care needs and will recommend them to all my family and friends. more

BUYER BEWARE!!!!!! I would NEVER go to transmission world. They start off very helpful. After arriving at their shop, my front windshield was broken and they refused to pay for it. Then I was still having problems with the transmission and when I took it back to them, they said there was nothing WRONG WITH IT. Shortly after the warranty expired, the torque converter went out again, at my expense. PLEASE BE VERY CAUTIOUS. I WOULD NOT RECOMMEND THEM!!!!!!!! more

I will always go to Transmission World! Over the past few years I have had them rebuild the transmission on my ford ranger, put brakes and rotors on my wife's audi, do my mom's clutch in her honda, and fix the ABS light problem my neighbor was having with his lexus. Every time I have come to them, I have been treated fairly. Jim always makes sure I know what's going on every step of the way, and I know his mechanics know exactly what they're doing. Even my neighbor recommends them now. more

They replaced my manual transmission. Returned because third gear was whining. There ads say you get a free rental with internal work, asked what the chance was of getting one and was told ""slim to none"". Had to pay for rental. Got the truck back and first, third gear now grind when engaging into, third and reverse like to jump out of gear, fourth and fifth make terrible noise when you are running at low RPM's, third and reverse like to jump out of gear and reverse screams when going backwards. Took it back for a third time went for a ride with a tech and they said bring it back on a Saturday and they would replace the fluid with a heavier weight fluid. Also, quoted 800-1100 on the phone, then it went to 1100-1400 when I called and the final price was 2300. Could have bought the same transmission at Advance for 1150. Never went back and I recommend that you don't go either. more

my name is Patrick Kennedy I have been a customer of Transmission World since 2009... everytime I have ever needed work on car (which is a 2004 PT Cruiser) Jim was always there to help.... even after hours .... I have never been turned away from there .... I am a Courier for Express Courier based out of Alcoa,TN. I drive about 140,000 a year .... I first time I needed the help of Transmission World was when my car reached 175,000 miles .... my Transmission was showing signs it was about to go out, so I stopped at Rice Chrysler on Alcoa highway .... they wanted a large sum money all up front , just to repair it .... Well I left there and driving home was when it gave up the ghost .... I walked home , called some friends , they didn't know anyone that fixes transmissions..... I looked in the phone book and called ....Transmission World .... Jim towed the car into shop within an hour .... the next day he gave me an estimate ..... well his estimate was low : (because more damage had been done to the transmission by me driving it home from Rice) ...... So it needed a complete re-build .... now because of my job I needed my car to work in the long haul ... so I said yes, please fix it right and completely ..... I drive 140,000 miles a year .... and it won't last if it is not done completely right ..... Jim assured me it will be done correctly and completely .... well folks.... Jim stood behind his word ..... for today I have 460,000 miles on the car and the transmission is still going strong ..... and Jim also does engine work as well ...for at about 320,000 miles my timing belt broke on the way to Nashville .... and anyone knows your engine will be damaged at highway speeds when your timing belt breaks ....Transmission World and Jim fixed my car again .... it does not smoke .... it runs great .... I would have not made it as far in miles without Jim's help ..... and believe me I will always go there as long as Jim is there .... NO company out there has a 100% satisfaction rating ..... and I would not trust a place that does .... but Jim and Transmission World try to have a high rating in customer satisfaction .... and they strive to do every job right ..... I will always tell people go see Jim at Transmission World .... I even carry extra Transmission World business cards to give out .... THANK YOU JIM FOR ALL YOUR HELP..... more

Old manager was good/honest. JIM is a con artist!!!!Took my car there to have transmission done (just starting to need changed). NEVER had a problem with my car until I took it to JIM & the mechanics there! Didn't get my car back when they said. When I finally got it back, it broke down 1 hr later & had to miss work. Had to have it towed back. They found the problem...it was their mistake with a part. They shouldn't have been around water pump but yet, they broke a bolt off in it & a piece of water pump off! I know my car inside & out & had NO leaks or issues. DON'T GO THERE UNLESS YOU PLAN ON GETTING SCREWED!!!!!! more

Since moving to Knoxville about a year and a half ago I have been consistently disappointed with automotive repair service. This was different. The manager was professional and knowledgeable. They fixed the transmission in my 03 Dodge truck for a fair price and had it done in 2 days. I appreciated the loaner car. more

They fixed my car in three days after another shop had it for 2 whole weeks without figuring out the problem. I'm so glad I towed it in to Transmission World. I could tell on the phone that this guy really knew his stuff, so I decided to take try them since the other guys couldn't get their act together. What a difference! These guys were very straight up with me, and let me know what was going on throughout the whole process. Even more important, my car actually works like it's supposed to now. Good job. I will definitely come back here if any other problems pop up. more

They just fixed my Honda Civic. Nice people, I would definitely recommend them to anyone having car trouble. A lot of times I feel like places try to take advantage of me because I don't know anything about cars, but I never once felt like that any of the times I talked to Transmission World. The manager even called me to let me know that one of the parts they ordered ended up being cheaper than they were told it would be, so my bill wound up being cheaper than I had agreed to pay. He was great, and my car runs like it did when it was new. more

Thanks to Jim Ray and the folks at Transmission World my daughter's 2003 Jetta is running better than it ever has. more

these guys just finished my dodge neon. it works great, but what i was really impressed with was the service. everyone was really courteous and paid attention to every little detail. this was the first shop i have ever been to where my car was fixed right the first time. i am keeping my neon until it dies completely (which i hope won't be for many more years) and i will definitely be back for any other work i need to have done on it. more

My experience with this shop was good. My mother's 1998 Toyota Corolla quit pulling and she called me from the side of the road. I live in Florida, and did not know of any shops in Knoxville. After making several phone calls to other shops I got a hold of the manager of Transmission World at 7:30 pm. He arranged to have my mother's car towed in, got her a ride home, and called me at 10:30 am the next morning with the diagnosis. They were able to rebuild the transmission and have her back on the road in three days. She has had no problems since. I would recommend their services. more

Really good job on my truck. They towed it in after hours, and got me a rental car so I didn't have to take any time off of work. It was ready earlier than when they originally told me, and they stayed to let me pick it up after work one night. Very nice people. more

My husband's Pontiac was acting up, and I wanted to bring it in to a shop to get it fixed before it got any worse. I called and talked to the manager at Transmission World and he told me that he could have it in and out in two days. I was a little bit skeptical that it would actually be done by then, but he said I could have a rental car while I was getting it fixed, so I decided it would be okay either way. I was so surprised when I got a phone call telling me that it was done on schedule! It's been my experience in the past with other shops that it always takes twice as long as you thought it would. How nice that there's a shop in town that actually does what it says it will! And when I got my car back, it worked right the first time, I didn't have to take it back to get it re-fixed. The mechanics really know what they're doing, and my husband appreciates the good job they did on his car. He hasn't had any problems with it, and I know that the next time we need a service or some maintenance done on either one of our vehicles we will be bringing it to this shop. more