My experience with this shop was good. My mother's 1998 Toyota Corolla quit pulling and she called me from the side of the road. I live in Florida, and did not know of any shops in Knoxville. After making several phone calls to other shops I got a hold of the manager of Transmission World at 7:30 pm. He arranged to have my mother's car towed in, got her a ride home, and called me at 10:30 am the next morning with the diagnosis. They were able to rebuild the transmission and have her back on the road in three days. She has had no problems since. I would recommend their services.
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