my name is Patrick Kennedy
I have been a customer of Transmission World since 2009... everytime I have ever needed work on car (which is a 2004 PT Cruiser) Jim was always there to help.... even after hours .... I have never been turned away from there ....
I am a Courier for Express Courier based out of Alcoa,TN. I drive about 140,000 a year .... I first time I needed the help of Transmission World was when my car reached 175,000 miles .... my Transmission was showing signs it was about to go out, so I stopped at Rice Chrysler on Alcoa highway .... they wanted a large sum money all up front , just to repair it ....
Well I left there and driving home was when it gave up the ghost .... I walked home , called some friends , they didn't know anyone that fixes transmissions..... I looked in the phone book and called ....Transmission World .... Jim towed the car into shop within an hour ....
the next day he gave me an estimate ..... well his estimate was low : (because more damage had been done to the transmission by me driving it home from Rice) ...... So it needed a complete re-build .... now because of my job I needed my car to work in the long haul ... so I said yes, please fix it right and completely ..... I drive 140,000 miles a year .... and it won't last if it is not done completely right ..... Jim assured me it will be done correctly and completely .... well folks.... Jim stood behind his word ..... for today I have 460,000 miles on the car and the transmission is still going strong ..... and Jim also does engine work as well ...for at about 320,000 miles my timing belt broke on the way to Nashville .... and anyone knows your engine will be damaged at highway speeds when your timing belt breaks ....Transmission World and Jim fixed my car again .... it does not smoke .... it runs great .... I would have not made it as far in miles without Jim's help ..... and believe me I will always go there as long as Jim is there .... NO company out there has a 100% satisfaction rating ..... and I would not trust a place that does .... but Jim and Transmission World try to have a high rating in customer satisfaction .... and they strive to do every job right ..... I will always tell people go see Jim at Transmission World .... I even carry extra Transmission World business cards to give out ....
THANK YOU JIM FOR ALL YOUR HELP.....
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