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The Steam Team

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1904 W Koenig Ln
Austin, TX 78756

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(512) 451-8326
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The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
Reviews
( 114 )
( 11 )
( 1 )
( 1 )
( 2 )

Best

We had a slow leak between our bathroom walls and it was starting to mold. Steam Team came out on a holiday weekend and absolutely saved us. The team was courteous and informative...

Worst

While these guys were quick, they were not very thorough. They left some very obvious stains on our carpet. The price was outrageous. The whole time, the guy was trying to upsell ...

Best Job Yet! 4/13/2012

I am extremely pleased with the job that Frank from the Steam team did. My bedroom carpet looks bright and cheery and so do my rugs in my other living areas. Frank was extremely professional and was very helpful and providing me with several tips to keep my carpet and rugs cleaner. more

carpet cleaning 3/30/2012

Roman came on time as promised and did an amazing job! I truly thought that my carpets were going to need to be replaced but you should see them now...I just saved thousands of dollars...Thank you! more

Carpet Cleaning 3/19/2012

Ruben and Ronnie were AWESOME! ?My carpets look like new!! ?I will call The Steam Team the next time I need my carpets cleaned. ?I truly am a grateful and satisfied customer!!!!!!! more

Great Service! 3/15/2012

The Steam Team did a great job on our carpets! They arrived on time and provided fast, friendly service. We're hiring them again - no complaints here! more

Steam Team rocks! 3/2/2012

Brian Jones just left our home afte steam cleaning a couple of bedrooms currently being lived in by a couple of college kids (and two dogs). The end result was nothing short of amazing. Thank you for a job well done and I'll have you back soon to take care of the rest of the house! more

The Steam Team 2/28/2012

My carpet looks great, Ronnie was professional and explained cleaning options to me. Pleased with the end result, will be calling them to clean area rug. more

Great service 2/4/2012

My carpets looked as good as new after my service. Todd did a thorough job and was very professional and courteous. I will be calling them soon to clean the carpets in two more rooms. more

VERY PRICEY 1/3/2012

While these guys were quick, they were not very thorough. They left some very obvious stains on our carpet. The price was outrageous. The whole time, the guy was trying to upsell us on something new. more

Great Service, clean carpet ! 12/23/2011

The carpet cleaning went very well with Shon. He showed up around 5 pm during our 3-6 pm window. A phone rep called us in advance to let us know he would be there. He was very efficient and moved the furniture/sofa/baby crib. We had about 37 stains before the cleaning and I only counted 1 after the cleaning. That specific one was grape juice spill and it didn?t recover. Either ways, we are very satisfied after the cleaning. The only suggestion would be to let the customers know in advance that the hallway cleanings are $ 18 each (so either from the door to the living room or from the living room to the rest room would be counted as two hallways). more

Major water leak 12/16/2011

Recently I arrived home to find my residence flooded with water. My first concern, our dog, Lexie. She was ok, but scared to death as she stood in three inches of water. more

The Steam Team did a Great Job! 12/9/2011

We were very happy with the job The Steam Team did. The carpet looks like new again. We got a 5 room special and added 2 more rooms to that. Our tech Shon was super hard working, polite and professional. A couple of tough spots returned once the carpet dried but The Steam Team is coming back out to work on them no extra charge and we live past Georgetown, TX. We definitely recommend The Steam Team!! more

Best Service 12/9/2011

Great service and they were able to get stains out I did not think would be removed. carpet looks new. Ruben and Ronnie were very professional and took care in cleaning the carpet in my whole house. more

The Steam Team was AWESOME !!! 11/19/2011

I purchased a two room steam clean Groupon from the Steam Team and called and made an appointment. They sent me a great tech named Caleb and he was very professional in every way. I had one spot that concerned me but Caleb got it out with no problem at all. After using these guys with the Groupon, I will definitely seek them out for future business. Thank you Steam Team and Caleb for doing such a great job. more

Like New! 11/16/2011

My carpet looks brand new! I used the groupon and was so excited they were able to come out so quickly. I will definitely use them again. Brian and his team did great work. They were courteous, professional and on-time! more

Great Job! 11/8/2011

I used today's Groupon to get two rooms cleaned for $49. While on the phone scheduling my appt it came to light that this deal only applies to rooms with wall-to-wall carpet, not area rugs. We only have one room with wall-to-wall carpet (and a few area rugs in others) so The Steam Team generously offered to clean and Scotch Guard the wall-to-wall carpet since we didn't have a second wall-to-wall carpet to clean. Also, they were able to come out today and had no problem accepting the Groupon even though it technically does not activate until tomorrow. Cool. Mario, their Senior Cleaning Specialist, arrived well within the quoted time frame. He was friendly, professional, and respectful. Within seconds I could tell that he knew his job well. I showed Mario my area rugs because I wanted a quote on how much it would cost to get a few spots out. Once Mario saw how small (and inexpensive) the rugs were, he said he would lump them into the Groupon and just charge me a nominal fee to scotch guard the wall-to-wall carpet. Even better. The entire process didn't take very long and the wall-to-wall carpet looks brand new. Mario took care to advise me on how long it would take for the carpet to dry. The cleaning solution is pleasantly scented but not overpoweringly so. Overall an excellent experience. Will I use them again? In a heartbeat! I've been looking for a competent carpet cleaning company and I'm happy to report that I've found one. more

Great Experience 10/24/2011

Ruben cleaned our carpets and tile on Friday. He was very, very good. Worked hard and the results show! The office staff was friendly and professional, too. I will use The Steam Team again!! more

Steam team of austin 10/12/2011

steam team is the company to use for sure! I have 5 dogs, three cats, as you enter my home you only see my animals, you don't smell them! I have used steam team for over eight years and I'm so glad they make my home stay fresh and odor free! Thx steam team l L. Lander more

Best Carpet/Rug cleaning 9/15/2011

We have hard wood and tile through out our house so I have area rugs that get lots of traffic having 3 kids and a dog. Ruben at Steam Clean came out and made all my rugs look like new. Not only was he very professional but he was nice and informative about anything I asked him. It's so worth the money to have like new rugs. Now I am about to schedule to have our tile floors cleaned and sealed and definitely using Ruben of the Steam Team because of how professional and nice he is. Thanks Ruben! more

Highly Recommend 9/6/2011

I cannot believe how good our carpets look again. We had just a few stains and they are gone, plus the high traffic areas came to life again. I highligh recommend The Steam Team and I plan to ask for Ruben for repeat service as needed. He was very informative and professional, and he seemed to really care about doing the best job possible. more

Amazing job on our carpet 9/1/2011

Our technician, Ruben, showed up right on time. Being in animal rescue, our carpets have had a lot of things done to them. more
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The Steam Team Cleaning and Restoration Experts

Owner Message
  • The Steam Team is a true Austin original, the only locally owned, full-service cleaning, and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses

Editorial
  • Full-service cleaning and restoration service for 20-years works on carpet, upholstery, leather and marble; water and fire damage restoration available.

  • 8/19/2005 Provided by Citysearch
Additional information
  • Hours: Daily 24 Hours
  • Payments: Visa, American Express, Master Card, Discover
  • Neighborhoods: Brentwood, Brentwood - Highland, Austin
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