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The Steam Team

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1904 W Koenig Ln
Austin, TX 78756

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(512) 451-8326
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The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
The Steam Team - Austin, TX
Reviews
( 114 )
( 11 )
( 1 )
( 1 )
( 2 )

Best

We had a slow leak between our bathroom walls and it was starting to mold. Steam Team came out on a holiday weekend and absolutely saved us. The team was courteous and informative...

Worst

While these guys were quick, they were not very thorough. They left some very obvious stains on our carpet. The price was outrageous. The whole time, the guy was trying to upsell ...

Great Service 1/21/2010

The service is always prompt, efficient and courteous. The carpets are always sparkling clean - with extra effort to eliminate stains and protect long term. Thank-you Steam Team! Pros: Best Carpet Cleaning! more
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Always great service 12/22/2009

We have used Steam Team for many years to clean tile grout. Anthony came this year and worked us in to accommodate a party we were having. Everything looked great. Very professional. Will use again and have already recommended to others. Thanks. Pros: Worked us in at last minute; dependable more
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Great Job 12/17/2009

I had my Stairs, hallway and 2 rooms cleaned by the Steam Clean team last week. They had early appointments available and easy to schedule. The day of the cleaning, the dispatcher called ahead because the tech would be delayed a bit. Anthony got here before the estimated time and did a patient and thorough job. I would definitely use and recommed them again. Thanks Steam Team! Pros: Easy scheduling, professional service more
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Wonderful job 12/9/2009

I will definitely use Steam Team again - work was much more thorough than Stanley Steemer. My sofa and loveseat look brand new again and the carpet looks beautiful. Thanks. Pros: My Steam Team tech did a very thorough job more
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Fresh and Clean! 10/29/2009

I called the Steam Team when I saw their offer on ""groupon"" and got 3 rooms steamed cleaned & treated for $69.00. What a deal! Even though we have a home carpet shampooer, I knew they would do a better job by far and I was NOT disappointed. Matt was on time, very polite & efficient and I will call him back when needed. Pros: Timely and very efficient Cons: No problems what so ever more
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Excellent, professional job 10/20/2009

Matt showed up about 30 minutes earlier than scheduled, which was certainly not a problem (though we were told we'd get a 30-min advance notice). He was very professional and a real pleasure to deal with. The carpet cleaning was very thorough with a lot of attention paid to detail. I'd certainly use The Steam Team again. Ask for Matt! Pros: On time, delivered as promised Cons: Didn't call beforehand more
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The Steam Team 10/16/2009

I called The Steam Team on a Thursday at 0755hrs. I got the answering service and left a message that I would like information on getting some work done. To my surprise I got a call from Tiffany, who sound amazing, to follow up on my request. She answered all my questions and was supper nice to deal with. She said she could have a guy to my place in two hours. We agreed on the following day at 1000hrs. Matt arrived on time, took a look at the job and advised me of the best way to proceed. He worked steadily and did a fantastic job. He made sure I was pleased with his work before getting out the paperwork. I would like to thank Matt and Tiffany for very professional and courteous job. I highly recommend them. Deke Pros: Better than the rest. Cons: Did not see any. more
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Professional, knowledgeable and courteous service 9/28/2009

I need the carpet both cleaned and stretched. Matt Hagebusch arrived on time, quickly assed what needed to be done and got right to work. He was able to complete the work in a timely manor. He did a very good job. Pros: On time, and effective more
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The Steam Team Is Fantastic 7/31/2009

Matt Hagebusch did a fantastic job on our rather old and very dirty carpet. He was on time, professional, and went to extra trouble and effort to retreat some very stained areas and even to tidy up frayed edges. Carpet looks 100% better. Will definitely use The Steam Team again Pros: Carpet is so much cleaner more
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Fast, friendly service 6/5/2009

Matt Hagebusch is an outstanding service technician. On time, efficient, friendly and respectful of our home and its contents. We have used Steam Team before and always have received very good service but Matt is head and shoulders above any service person we have encountered. Pros: On time, friendly, helpful staff more
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Its no stretch... 5/12/2009

My wife and I just moved to Round Rock and purchased a 13 year old house. Its no stretch to think that the carpet needed some work done on it. Pros: Flexible scheduling Cons: Only so much you can do with 13 yr old carpet more
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Great service 5/4/2009

I had some problems with the hardwood floor refinishing, however customer service was great and all issues were rectified. Managers work hard to make sure you are satisfied, and I had no problems getting a refund. Pros: Risk free 100% guarantee Cons: hardwood floor refinishing more
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Excellent Service, Excellent Results 4/30/2009

We are putting our house on the market next week and were trying to decide whether or not to replace or dirty, stained carpets or to have them cleaned and offer a carpet allowance. We opted to just try and clean them, but we weren't expecting miracles. Matt, a member of the Steam Team, showed up on time, was very professional and, when he was finished, our carpets looked amazing! Our realtor even stopped by later and was shocked and agreed that our carpets no longer needed to be replaced. We are thrilled with the service and price and will exclusively use this company again in the future. I have been raving about them all morning at work. Pros: Professional, affordable, and great customer service. more
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Great Carpet Cleaning!!! 4/10/2009

The Steam Team is the best carpet cleaning service we have used, and we have used a few. The tech (Anthony) was very professional and knowledgable, and went above and beyond what anyone has done to clean our carpet. The carpet looks brand new, and even my daughters bedroom, which I thought was beyond repair, looks great. The prices are competitive, and there are usually good specials. I will not use any other carpet cleaning company except The Steam Team. Pros: Great professionalism...Beautiful carpets! more
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Awesome Work - Thanks Matt! 4/1/2009

We called STEAM TEAM to help us 'make-ready' a rental house we own in S. Austin. At initial review, we felt a good carpet cleaning, stretch, tile cleaning would be fine... Matt met at the house (right on time), did the review and suggested it might take up to 4 hours... we'll the job was bigger (due to the immense amount of work to complete)... nevertheless, he rearranged his afternoon schedule, stayed and worked none-stop, was friendly and courteous to us the whole day and DID A WONDERFUL JOB! That's exactly what we are looking for in a vendor! I'm super happy with Matt and will recommend him specifically to all our clients and friends. Pros: Professional, Courteous, Helpful, Thorough more
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The Steam Team saved the day!!!! 3/15/2009

I LOVED working with Josh, Wes, Cy, and Leo. Everyone was very professional and very very nice. They were great about returning calls, answering my questions, coming to my house several times, and getting me and my house back together after my washing machine overflowed. I had the best experience, much better than I could have possibly expected. Thank you, thank you, thank you Josh, Wes, and Leo!!! I will be sure to tell EVERYONE I know how great the guys were! Everyone went above and beyond my expectations. I told Leo that I will look forward to seeing him in a year to clean my carpet again!! I am also telling all of my Facebook friends about you guys!!! Thanks again! Call them when your house floods or when you need your carpets cleaned!! Tell them I sent you! : ) Pros: Best carpet guys in town. Cons: What are the drawbacks? more
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Ready for the In Laws! 1/20/2009

It's rare that the details are so carefully attended to. . . yesterday, my house was once again ""Ready for the InLaws"" visit. more
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My Only Choice Now for Carpet Cleaning 12/17/2008

H Martin Pros: Worked around my schedule, were ontime, provided high quality service, and Mario and Justin Cons: None. more
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Best Carpet Cleaners I Have Ever Used (how's that for a headline? ;) 12/11/2008

I had these guys over this morning (12/11/08). Here's the situation, we're two bachelors, so of course the carpet was past filthy, and was probably supporting alien life forms. I honestly didn't think it could BE cleaned! But, these guys went to work, did their magic, and what do you know, I have a clean carpet again!! Way cool!! Take it from me, you could go to the discount/coupon guys, but getting it done right is worth the extra $50!! I will always use these guys now!! Pros: these guys really know their stuff! Cons: I slipped on their cleaning solution a few times, be careful!! more
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5 stars is not enough! 8/25/2008

They were on time, curteous, and stuck to the price they gave me when I received my quote! I would not want to use anybody else. I have travertine floors and they sent a lady out to give me an estimate first. She came out and emailed me the quote later that day. We handled everything through email, which I loved! If i had to say something bad it would be that they were a little higher than other quotes BUT you get what you pay for and it was worth every penny! My floors look great! The guy that came out, Anthony I believe was his name, was very professional and did a fantastic job! Pros: Customer service, on time, floors look great!!! more
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The Steam Team Cleaning and Restoration Experts

Owner Message

  • The Steam Team is a true Austin original, the only locally owned, full-service cleaning, and catastrophe management company in the greater Austin area. The Steam Team serves homeowners and businesses

Editorial

  • Full-service cleaning and restoration service for 20-years works on carpet, upholstery, leather and marble; water and fire damage restoration available.

  • 8/19/2005 Provided by Citysearch
Additional information
  • Hours: Daily 24 Hours
  • Payments: Visa, American Express, Master Card, Discover
  • Neighborhoods: Brentwood, Brentwood - Highland, Austin
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