Tennessee Thermal

I have used Tennessee Thermal to replace windows in 2 different homes. The first time was in 1996 and the second time was in 2016. They have hit a home run each time. In 20 years I had 2 services on my windows and they came and fixed the problem immediately. You would be a fool to use anyone else to replace your windows. Also my electric bill went down by $150 a month. more

Had all 31 of my windows replaced by these idiots! I have one window that I know that leaks like you are taking a shower when it rains and the rest probably do too just don't know it yet till the walls rot! The only reason I know this one is leaking (that's an understatement!) is because it is a second floor window with a ceiling below. My ceiling is falling worse every time it rains have called, and called, and called only to be told every single time that they will call next week to set up an appointment to replace the leaking window and they never call, and they did finally say my new window to replace the leaking was in back in Sept. 2016 and that they would call ""next week"" to set up an appt. they never called. I have called them multiple times and ""now"" I get no answer!!! I will be seeking a lawyer today!!! Tired of irresponsible people doing shoty work and getting away with millions!!!!! DONT DEAL WITH THESE IDIOTS!!!!! I paid over $17,000.00 for them to destroy my home!!!!!!!!!!!!! more

I had an appointment for an estimate on purchase and installation of a new walk in shower. After waiting a week and 2 hours past the scheduled time, I called the office, only to be told I could reschedule at a time convenient to me! They did not show up or call and I have never heard from them again. This is not the kind of service I'm looking for! more

I signed a contract on the 23rd. of July for major renovation of two (2) Bathrooms. 2 Months went by before any work was done. \r \r Then the upstairs bath was almost done; it still has two minor issues before completion. 3 more weeks go by before work is near completion on the downstairs bath. That was on the 17th. of October.\r \r Since the 17th., not so much as a call saying when the final work is scheduled, nor anything about the upstairs bath problem(s) being fixed.\r \r They advertise a $25 Restaurant Card plus a $200 Gift Card for getting the work done. Not one time has anyone said anything about either. There is absolutely no communication from Tennessee Thermal about anything!\r \r Tennessee Thermal has 24 hours from the time this is posted to your site to contact me; that means Tennessee Thermal, and not your sub-contractor Stuart. \r \r You also have until November 6th. to complete both Baths to my satisfaction! If not, you will surrender $500 per day on the contract, for every day it is not complete. more

We kept waiting for some parts to be sent to us since 2013. It is the little things that goes up on the inside of the window pane so the windows will only go up so far and that when you lay them out to clean they hold the window. The man that was sent was suppose to sent them to us because he didn't have white ones with him. We never received them. He was suppose to send us 8 white ones. Our address is PO Box 735 Monteagle, Tn. 37356. Our name is Vaughn and Edwina Coppinger. We would really like for you all to ship these to us or send someone back to our house to repair our windows. Life time warranty was in the contract. This may not seem like a big thing but we do want the window to preform like they are suppose too. Thank you. Phone # 931-924-6587 home, 931-212-5475 cell. Please let me know what you are going to do. Mrs. Coppinger more

Horrible Service! Go with Window World of Nashville instead. I called to get an estimate. I am married. The appointment maker called to create a date for an estimate to replace all the windows in my home. My wife is not part of this business transaction and she could care less what brand windows I decide to go with. The company refused to come out without my wife being present. She works out of town most of the time, so what does this matter? I asked Paul this question, he replied we aren't going to run all over Middle TN just to give an estimate without everyone there. SHE IS NOT PART OF THIS PROCESS! Idiots... they just lost a 30 window replacement deal and no telling how many more! We will be going with Window World who offered superior customer service and a lifetime warranty. more

I am considering buying windows----everyone says they got a good price-----what did you pay per window? I want to get a fair price. Several are recommending the triple pane----how much more than double pane are they-----are they worth it? I would like to see a breakdown by window to know what I am paying but no one seems to want to do that. more

My wife and I are beyond pleased with our triple pane windows. We were not quite ready to have windows installed even though we really needed them. However we did not want to miss out on the $1,500 tax credit that ended in 2010. After talking to several companies my brother suggested we talk to TN Thermal. They installed his windows in 2001and he has been very satisfied with the quality of the product and service. After looking at their products I was shocked at how affordable it was compared to the competition. They were offering triple pane windows for less than most companies selling double pane windows. TN Thermal installed our windows in November 2010 and we have noticed a significant reduction in our gas bill. The windows look great! I am so glad we contacted TN Thermal. Pros: null Cons: null more

I started researching replacement windows about a year ago. I had multiple companies give me estimates and all of them where so expensive. I had pretty much given up on having my windows replaced when I saw a commercial for TN Thermal and decided to give them a call. The best call of my life. Turns out they had replaced the windows for 3 of my neighbors. I talked to my neighbors who could not have been happier with TN Thermal I decided to let TN Thermal replace my windows. I am very pleased with my beautiful triple pane windows. There products are simply better than the competition , less expensive and their installers are fantastic. I highly recommend TN Thermal! Pros: null Cons: null more

Many compliments to Tennessee Thermal! About 6 months ago we had thermal windows installed in our home. Thought about it for some time and finally, we decided to investigate. Our neighbors suggested we call Tennessee Thermal, as they were so thrilled with their new triple-panes. Pros: null Cons: null more

My wife and I are so happy with our windows. Our house is so warm and quiet. We cannot hear anything outside. I had no idea how great of a purchase this would be. The installation crew was the most professional workers we have ever had dealings with. They took their time and cleaned up everything. Great job guys. I am so thrilled to deal with a company that delivers more than what was promised. WE had 5 estimates and TN Thermal was by far the best deal. THANK YOU! Pros: null Cons: null more

Great windows! Triple pane is the way to go. Reduced my heat bill by 50%. Without a doubt the best deal on windows. Everyone else was higher for double pane. They did my neighbors house 10 years ago and the windows still look great but what really sold me on Tn Thermal was he had a service issue and they fixed it immediately. Also checked them out with the BBB and they have an A plus rating the highest rating you can have. Pros: null Cons: null more

Horrible Product,Service and installment! We purchased our Tn Thermal windows in March 2009,well for a year now we have been trying to get something done,they will not return our calls,twice they have returned the calls when we told them the problem they said oh they would have to talk to someone else then call us back,well Guess What? No one has called us back yet.In 2 of our bedrooms the windows are messed up,one will not latch and it leaks everytime it rains,therefore ruining my wall..In the other bedroom if you even touch the window it falls out.The facings around the windows are of very poor quality.They were in such a hurry to get our money but when we have a problem they do not want anything to do with us.I would not recommend anyone to buy from this company,they do not stand behind their product or their service.And they are not cheap....the windows and facings are of cheap material but the cost sure isnt..If you pay that kind of money for something you want good quality items.I wonder if they will respond when they are sued? So people please think twice before you do business with this company!!! Pros: null Cons: null more

Around 1/10/12, a representative came to our home to do a estimate on replacing our windows. He left with my credit application and i was told that once the application was approved, someone would be calling us to schedule a time to come out and get accurate measures of our windows to be ordered. A man called the next day and came by that night to measure and said that he would be contacting us in a couple of weeks to set up a time to come install them. 3 weeks later, i has not heard anything, so i called and left a message with TN Thermal to get a status update on my order, and never heard back. ( still havent). So, i track down Tony's # ( who is just a contractor by the way) by looking up my call history, and we talk to him. He says that it should be " on the truck next week"- this was a the 3 week mark. So, we wait another week. We are now at week 4 since the initial estimate meeting. I called and left another message with TN Theramal and still have not heard back from them from either call. We called Tony again last night, and he is the one who informs us that he spoke with our representative that came over that first night, and was told there was a problem with our credit. Nobody has ever called us to tell us anything about this!!! I have never received any calls or letters in the mail. So, Tony gives us the reps #, i call him, and leave a message. I have my husband call from his phone and he answers!! He tells my husband that he is driving right at the moment, but that he would call back in about an hour and a half. He still has not returned our calls Pros: null Cons: null more

Letter sent in by Mr. and Mrs. Drunkenbrod: Pros: null Cons: null more

I cannot believe how my home feels! I am freezing and it is 99 degrees outside. These triple pane windows are amazing! Tennessee Thermal is amazing. The installation was incredible. Professional without a doubt. No pressure more

I saw the infomercial, and was very impressed as I used to work in a place that manufactured this type of window, but these seemed to be better! I called and set an appointment with one of the sales reps from Tennessee Thermal, and after seeing them and the offoer that was made along with 12 months same as cash this was a no brainer, ( I REPLACED ALL 23 WINDOWS IN MY HOME ) and let me tell you my home is cooler, quietier, and the added curb appeal my neighbors are in aw as they seemed to have paid considerably more for a lot less. And I must mention the installers. (TNT) pure dynomite, customer satisfaction, and pride in what they do, no mess left, and unlike some Tony stayed to make sure that the job was more than just satifactory, they treated my home better than if it was thier own, and allways curtious but best of all PROFESSIONAL! more

i bought windows from tennessee thermal almost 10 years ago............they were installed properly, they are triple panes and very warm in the winter, and cool in the summer........no problems.........the salesman was courteous and friendly and no pressure........we have enjoyed this upgrade to our home......would highly recommend tennessee thermal to all looking for new windows! more

I have owned my house for 18 years and have froze every winter. Tennessee Thermal installed 14 triple pane windows in my home .My house is so warm now. It is amazing. I cut my heat down and it is warmer than before. more

Came out and educated me about windows.. I looked at many products and by far the most energy efficient window in industry. Best price also. Installation was great. Chris and his crew were very polite and explained the entire process. I am a very satisfied customer. I highly recommend Tn Thermal. They put windows in for my mother 12 years ago and they still look great and are still under warranty. Lifetime warranty more