Horrible Product,Service and installment! We purchased our Tn Thermal windows in March 2009,well for a year now we have been trying to get something done,they will not return our calls,twice they have returned the calls when we told them the problem they said oh they would have to talk to someone else then call us back,well Guess What? No one has called us back yet.In 2 of our bedrooms the windows are messed up,one will not latch and it leaks everytime it rains,therefore ruining my wall..In the other bedroom if you even touch the window it falls out.The facings around the windows are of very poor quality.They were in such a hurry to get our money but when we have a problem they do not want anything to do with us.I would not recommend anyone to buy from this company,they do not stand behind their product or their service.And they are not cheap....the windows and facings are of cheap material but the cost sure isnt..If you pay that kind of money for something you want good quality items.I wonder if they will respond when they are sued? So people please think twice before you do business with this company!!!
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