Sunset Towers

I moved in with my boyfriend in 2013. We were told we could park anywhere, even after we offered to pay extra to have a reserved spot. So we did so. Then, they closed down more than half of the parking lot because of ""parking structure issues"", yet they have done nothing about it for weeks. There are 15 floors, and 8 units per floor, so you can imagine how little parking is available. One day, we parked in a spot that was apparently reserved (even though we weren't given this benefit), and the maintenance man gave the tenant our apartment number and allowed him to pound angrily on our door and threaten to tow us. We explained the mistake, but this should have never happened, and the staff is to blame.\r \r We were also not provided with a key to our unit, and were forced to track down the previous tenant (whom we did not know) in order to be granted entrance to our home, or we had the option to pay an additional fee for keys. \r \r Not only this, but the elevators have broken down repeatedly, and we live on a high floor, so going up and down the stairs is no small feat. Currently, only one elevator is operating, so it now takes 10 min to leave the building. This is incredibly inconvenient for our disabled tenants, as well, and I have seen elderly women struggling up the stairs with their canes and bags multiple times.\r \r Our dishwasher has broken down repeatedly, and every time it takes maintenance days to get to it. \r \r The entire building is under renovations. When they began renovations on our floor, they changed the locks to our apartment with no notice, and closed the office before we could get home. Luckily, our neighbor was able to give us a heads up, and we were not locked out of our unit for the night.\r \r The lobby is currently under renovations, so the mail room has been moved downstairs. The boxes were never bolted to the walls, and nearly killed the mail lady while she attempted to do her job two months ago. They remain unbolted.\r \r The ground floor containing the laundromat and the gym was stripped and closed for renovations for 3 months before any work was done on them. So we paid for a laundromat and gym we had no access to for months. The new laundry room has raised the prices, and no longer has a coin machine. Now, that the floor is finally ""renovated"" (still looks terrible), we have no gym, even though this is in our lease agreement, and we are still paying for it. \r \r We have been treated like absolute garbage by the staff because we are alternative looking and have no children, even though we pay our rent on time, have had no complaints from our neighbors (other than the parking debacle). The maintenance man is a creep, always asking personal and inappropriate questions. This has been brought to the manager's attention, she has done nothing. The manager is a gossip, and likes to pump her tenants for information on each other, but not for info a landlord needs. More about folks personal lives and lifestyles.\r \r And, on top of all of this, they are raising the rent, even on non-renovated units from $860 for a two bedroom to $1000. They are not worth that, even renovated. These are cheap apartments from the 1970's, not terrible, but definitely not fantastic. I have also heard rumors of bed bugs from my neighbors, but I cannot confirm that.\r \r Needless to say, we are moving. more

Covered Parking is expensive, Office staff are unavailable evenings and weekends (when working people are off work). There is a galley instead of a full size kitchen. Few washers and dryers (and inconsiderate tenants who leave laundry in machines which could otherwise be used). Can't put boxes down the garbage chute, yet the dumpster is locked. Management can forget about a service request for a few days, yet heaven help the tenant who is late with rent (outlandish late fee!!!) Pros: great view!! Cons: management-centric poor customer service more

Don't move here. They tell you one thing and give you another. It is a great view but that is where it stops. The parking is expensive there isn't much storage so you have to pay for extra storage. I pay $730 to live on the 13th floor but I also pay $10 a month to be billed and $20 a month for heating even if I don't use it. In the summer I pay about $80 a month for crappy AC that doesn't even cool us down. Oh by the way you can only use either the heat or the AC depending on what the whole complex has set up for that time. So plan on sweating in your sleep. My neighbors smoke maryjane all day. At random it smells like someone is smoking a cigarette in my kitchen. The laundry machines are horrible, to do one load of laundry it costs $2.75 and the machines are very small so you have to do a ton of loads. Basically I pay on average $900 a month for the apartment and that doesn't count my electric, cable, phone, or internet bill. It is not worth it you can do a lot better elsewhere. Never live here. Pros: The apartment name is a lie so the city is blighted with only one tower not towers. Cons: Expensive, old, smelly, trickery, hidden costs more

We've had some problems with the management: capricious pet policy, passive-aggressive enforcement practices, and some failure to fix things in a timely manner. There are also some noise problems occasionally due to the UCMT dorms being located there. Covered parking is available, but expensive. Overall, we felt we were paying a rather high price for a strictly average apartment. Although it does have a great view of the city if you're on one of the upper floors. Pros: Spectacular View, Good Location, Large Apartments Cons: , Some noise more