Stitcher's Garden

I am confused by some of the reviews. We went to the store today and it was great. Sooooo many great fabrics. It is paradise for a Quilter. Sure, there are so many bolts, it is jammed, but I would rather have that than not enough to choose from. The staff was really sweet. It was a surprise after reading some of the other reviews, so I'm really glad we went anyway. more

The only good thing I can say about the store is there is a HUGE selection of fabrics. Now the bad thing about it is you have to sort through too much to find anything. Also there is a ""no refund"" policy that you find out about after paying for your merchandise. I purchased a bundle of fabric that I thought was fat quarters, get home and find that it was strips of fabric. After locating my receipt found that there was ""no refunds"". I went back to the store and explained that I thought the the bundle was fat quarters and the sales lady thought the same. She had to get the owner to see what she wanted to do. After she spoke with the owner the states ""Its wrote on there"". The clerk and myself stated ""Its very small"". The writing was so small no one would have know it was there. At this time the owner comes and gets on the phone instead of helping me so I had to wait til she was through. When completing her phone call she tells me ""well I can't give you your money back, you want to get something else."" I told her that was a problem because she should have a sign up stating ""no refunds"" to give people a chose of weather to spend their money. She told me ""You don't tell me what to do"". At this point I was through, it seems as if she needed the $42 more than I did. I picked out some fat quarters to equal what I spent. I WILL NEVER SHOP THEIR AGAIN AND I WILL TELL EVERYONE I KNOW NOT TO VISIT THIS STORE. VERY RUDE OWNER!!!!!! more

I was originally overwhelmed with this unbelievable selection of fabrics, but have realized that I am in a garden all right, perhaps even the Garden of Eden for quilters. I had a pattern and specific material which I took in, and they had 2 people searching for me. I was VERY pleased with the service, and they found all 8 different fabrics. They give helpful hints as well and never push me to buy something. I just wish I had more time to spend. I agree there is more fabric than space, but all of us creative artists have more around us than we need. All of us can be a bit quirky at times also! more

I love every opportunity to visit Stitcher's Garden. I find all the fabrics to be wonderful, and the shop looks like a garden with vivid colors everywhere. I have never had bad service in there. In fact, she stayed open late to allow me to find what I wanted. For those of you who have found them rude, I can't help but wonder how you approached her. Could she be responding to your wording? We can all be perceived as rude at times if we are upset about something else, or if someone approaches us in a way we consider rude. more

I want to say first, I wish people were a little nicer when they review. I've found my experiences at Stitcher's Garden, both locations, to be amazing! go for the fabrics, that's what they've got. I've always gotten advice from whatever staff was there, or the owner, who I found to be very polite and extremely knowledgeable. There is a lot of fabric- be prepared to look, look, look!! Nowhere i've been has this much. and organization is in the eye of the organizer. more

I was greatly surprised by the amount of fabrics to choose from. This place is certainly a garden of fabrics. Every color and pattern that the quilter would want. Yes, it is a bit overwhelming, but if you look at your own stash, is it that organized? I found the cutting area and lack of staff to cut, a bit perplexing, but when you have just what you need on the bolts, waiting is not a real issue. The store could use a bit of organization and modernization, but yet, so could my sewing room. I found just what I needed for my quilt group's challenge. It was purple and lime green and I had several choices to choose from. They asked me to bring back the finished project and I was happy to do so. Don't discount this place. Have patience and you will be sure to find what you need or are looking for and then some. I also was pleased with the prices. They don't remark up but mark and keep it there. As new fabrics come in, it is marked per today's market. Great ladies that just need a bit of updating! more

For me this place is heaven. There are so many fabrics, threads and books I find my self wanting to go just to dream up new projects, or simply drool over the amazing array of beautiful colors and patterns. The staff is always friendly and more than willing to help plan a new project or give advice to us newbie quilters. I know other reviewers have given this shop a much lower rating because of the lack of organization and the lay out of the shop and forthe most part what they have said is true. The fabrics are loosely organized by color in one section, by style in another, and separate sections for the civil war era prints and 1930's prints. Now the fat quarters are EVERYWHERE. You will find them stuffed in random places all through out but the largest grouping is right in the middle and it is more like cacophony of color than anything. So if you are looking for a shop where you can go when you know exactly what you want and can get in and out in under 5 mins, this shop is not for you. BUT if you are like me and you enjoy the process of designing your quilt and selecting your fabrics as much as you do actually putting it together then Stitcher's Garden would suit you fine. It is like going on a treasure hunt every time I go in. Again not everyone would think that is a positive but I sure as heck do! more

I was so unhappy with my experience with this abominable place. This business has serious problems!! 1) I came into this store looking for a particular fabric- YOU CANNOT FIND ANYTHING HERE BECAUSE OF THE HORRID MESS OF BOLTS ALL OVER THE FLOOR! They have bolt holders but they are blocked by piles among piles of bolts laying on top of each other! 2) They know it too! I asked someone who worked there to help me find a fabric with a general color scheme & she sighed & ran her fingers through her hair before generally pointing me to an area (of MORE PILED BOLTS!!!) 3) I asked they lady at the register if she ever ran ""sales"" (thinking it would only be worth it to ""rummage"" through these things if they were lesser prices. She seemed to be the store owner because she said ""I DONT DO SALES! I CANT GIVE IT AWAY YOU KNOW"" she seems to think she prices everything fairly but I beg to differ. EVERYTHING is 8.95- 9.95/ yard- even your low-end fabrics--- or the fabric she's forgotten she's has from 1980 (under the piles). It seems like a good deal if you are looking for something---- but then again GOOD LUCK FINDING IT! boo- boo on the way this business is run! Big ole thumbs down. - Oh the address is incorrect on this listing it is next to 209 South Royal Oaks Blvd, Franklin TN 37064 more

I had a great time at the Stitcher's Garden yesterday. I went with a friend and we found everything we needed and we had a very varied list. The owner and the clerks were very helpful and we had a great time and laughed and left there feeling like we had friends at The Stitchers Garden. Yes, there is a lot of fabric stacked rather willy-nilly in some places, but the owner knows where to look for anything you might need. more

Reading these reviews made me laugh. I have made two or three visits to this shop. One since they moved. The shop makes me nervous to say the least. There is way too much stuff - it is not organized or displayed attractively and no one even offers to help you. I have visited several much smaller shops that are just delightful. I don't plan to spend any money at this one.\r Cons: Too much stuff - old fabrics and notions and poor service more

I come from Washington state, and have traveled through all of the western states to just this side of the river and up into Amish country , a bit of Virginia and NEVER have seen such a mess. I take everyone with me to see it./ Obviously the carmugeon that owns the place doesn't trust anyone that works for her, there are no discounts or sales, but it is worth a visit, just to see it.\r When it was in downtown Franklin the fabric spilled out into the hallway of the building and if you peered through the dusty doors of other rooms fabric was jambed in there too.\r So when I came back a year later and found they had moved to a ""roomier sunnier:"" place, I was excited to see what had been done . NOTHING< they just moved the mess to the new place and everything was the same.\r It is like entering a museum, or maybe a thrift store of fabrics, some very ancient by quilting standards. everything is willy nilly, but if you have hours to spend, and can go ""splunking"" through all the caves of fabrics you can find things that went out 5 years or more ago, which is worth the hours you will have to spend in the shop. \r The staff would like to help you but the owner is so archaic and unusual they are afaid to move. The cutting area is where the cashregister is, no nice huge table, no good lighting, they use scissors mostly to cut, so expect slightly crooked cuts. Every thread is counted by the owner, and check out is excruciatingly long and painful. they actually write things down on little invoices I think so the owner can check, like Ebeneezer Scrooge at the end of the day.\r Now the good things, it is entertaining, everyone I have drug in there has spent hours talking about it at their next meeting, you can find old pieces of fabric. She cuts the border prints off and sells the panels seperate to make more money, but you have to dig through piles that have spilled onto the floor to find them, the book section is the most tidy. it is a remarkable find, but if you go have lunch first, and have a break , which you will need, because there is always three peole at least wating in front of you, so pile your stuff up, and go out to the car for a coffee and rest your legs, count the people coming out and then rush in at the last minute to check out. \r WHAT a place. It should be listed in the Quilt shop book as ""The deep dark cave of fabrics, enter with trepidation"". have fun, go there with a good spirit and good shoes, have fun looking around but don't ask for help they can't give it, no one could catalog that place. Pros: lots of fabric, strangest place, most confusing Cons: messiest fabric store in America. more

Stitcher' Garden is full of weeds!! The new space is lighter and cheerier...but it's the same old mess. You cannot see all the fabrics because of the many fabrics stacked in front of others. It certainly is not a friendly place to shop which is too bad. Customer service is non-existant because the employees seem to have limited permission to do anything. There are other, happier places to shop for fabrics even though they have less to offer. Oh, and if you need help planning or sewing...forgetaboutit!! Pros: Many fabrics Cons: Hard to see the fabrics more

I had not been to Sticher's Garden in over a year. Today I went to find some extra pieces to go with a discontinued collection. Anyway, they have moved and it is ""ORGANIZED."" I use quotes because the old store was a mess and now it is very well put together by their standards. The new store is light and airy and there is room to walk up and down the ailes. There is still a major overflow spilling out at every corner but not like it used to be. They have the whites and creams together and the marbled fabric together, everything was in very manageable order. She said the space is the same size but this place seems much bigger. The customer service has improved but it is still lacking. When you are putting together a quilt you are going to spend between $200-$400 per quilt. You need someone behind the counter that can give some insight based on their quilting experience and guide you while you select colors and patterns. You will not get this here. This is not the store if you need help. If you need help you need to go to Goodletsville to the Quilter's Attic. Those ladies will help you til you are satisfied. Stitcher's Garden is merely for hard to find fabric. DO NOT GO TO THIS STORE IF YOU ARE A NOVICE. It will turn you against quilting. If you are on at least your second quilt this store will be fine. Good Luck and happy quilting! Pros: TONS OF FABRIC Cons: CUSTOMER SERVICE IS SKETCHY more

This shop would be wonderful if Myra didn't own it. She truly is rude to her customers and doesn't trust any of her employees to run the register. Checking out can be a LONG wait. Wonderful selection of fabric and notions, the atmosphere is just awful. Pros: Lots of inventory Cons: Rude and discourteous owner. more

what a selection of fabric, but can you move around everything?\r the customer service is terrible, not enough room to tend more than one customer at a time, and not enough help. It is a shame, I don't see how they stay in business.\r there are many other good fabric shops in the area, in Murfreesboro, in Crossville and even in Knoxville if you want to drive that far. Pros: fabric selection, quality Cons: customer service, crowded store more

They should rename this shop ""Two Old Bats""--since that's who actually run the store. The two old ladies that run this operation are ""very rude"" as another reviewer noted and don't even have the audacity to ask any questions, unless you want the third degree. I avoid shopping here when possible- and only go if I need to find a discontinued fabric (chances are you might find it--cause they don't even know what they do and don't have in inventory--its so messy). If you want to stay in Franklin, check out the ""Quilter's Square"" just a minute from downtown. more

Has an incredible supply of fabric, but only if you can step over bolts and not trip! Very messy presentation. Organization is very poor and difficult to locate items. Not sure I have ever been in a shop in such dis-array. I ,also, found the lady behind the counter very rude and short in her answers to questions. I happen to overhear another customer, had obviouly traveled far, asking a quilting question. The lady behind the counter sighed, looked at her, never smiled, and answered the question as short as she could. There were no other customers around and she did not appear to be busy with anything, only tending the register! I also did not purchase anything because of "" register lady's "" attitude. What happened to southern hospitality? Sad thing, I've been back, and the lady is still there, still not greeting her guests and always working the register! Pros: variety of fabric Cons: customer service, presentation, lack of organization more

This store had the best fabrics I've seen in a long time. If you need a fabric that you can not find elsewhere because you did not buy enough, this is your store. However, the woman that was working there when I went in was very rude. She never spoke to me and when I asked her a question she pointed to the other side of the store, never looked at me and shook her head as if I had bothered her. My daughter asked her a question and she got the same treatment. So...the fabric is nice but the service is awful. I was here from Texas and I would have spent money ,but she did not get any money from me. Quilters are happy people and I've never experienced rudeness in a quilt shop before. I loved Franklin though!! Pros: has discontinued fabrics that are hard to find Cons: awful service even if you find that special fabric more