The staff is quietly caring,(it's a nice quiet office) provide for your information privacy. Pleasantly answer questions.The Doctor explained every step during the procedure, and offered frequent reassurances, concerned about my comfort. He apologized for needing more time than he anticipated, but was calm,not rushed. Afterwards, snacks and water was offered, and after the payment was made, I was given a lovely red rose- overall good experience to a dreaded procedure. They sent me home with prescriptions in case of need, a bag of goodies(toothbrush, pain med etc) and full instructions for after-care, making sure I had their phone number.
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