Sassouni Management

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9 Park Place
Great Neck, NY 11021

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(212) 358-1153
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Property Management

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Real Estate

Reviews
( 34 )
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( 3 )
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( 27 )

Best

I would not typically write a review on this site, but the overwhelming amount of horrible reviews about Sassouni are disturbing and I felt the need to say something. When I was ...

Worst

The person who picks up the phone is just terrible when it comes to customer service. She treats you like you are not worth her time and gives so much attitude. I have not recei...

terrific 5/20/2011

Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter. more

They Suck 5/10/2011

They are extremely unprofessional, uneducated, and rude. My building super has been MIA for months. Allen clearly hates his life, and Ambi never returns phone calls. more

Excellent Management 4/29/2011

Thank you so much for your time, help, and understanding. more

Thanks so much 4/26/2011

I wanted to begin by thanking you for having so much patience with me during this difficult stretch. I appreciate that very much, as I understand it's not an easy thing to do in this economic climate. Ambi has been a terrific account person and I appreciate her help in attempting to resolve this matter. more

nice apartment 4/25/2011

I appreciate a successful year in a nice apartment! more

Worked with us 4/22/2011

I want to thank you for your understanding and willingness to work with us. We aspire to be among your valued tenants and we appreciate that Sassouni is providing us with the opportunity to prove our merit. more

Wonderful apartment experience 4/20/2011

Thank you so much for a wonderful first NYC apartment experience. My roommate and I will continue to try and rent from the apartments in all of your buildings. We look forward to working with you in the future. more

A Pleasure 4/19/2011

It has been a pleasure working with you and Sassouni Management these last 18 months, and I sincerely hope it continues for years to come. Thank You more

Worst I've Ever Dealt With 4/18/2011

Yes, the apartment itself was a deal that I couldn't pass up, but the building itself was very neglected. The hallways always smelled atrocious and looked dingy. Roaches and rodents were not uncommon - including inside the apartment. The most unimpressive thing about Sassouni, however, is the lack of customer service. It's always frustrating when you feel like you're being ignored, and Sassouni Management deserves a prize for that! You're lucky if you can get someone from the management company on the phone, but when you do establish contact, don't be surprised when you are condescended to, yelled at, or even hung up on. It really was astonishing and pathetic. more

Great place to live 4/13/2011

I'm one of Sassouni tenant on E10th St. Its been a pleasure to rent, to live and deal with them. as someone who lives in the East Village for the past 10 years i can tell you that the yare GREAT!!!!. never increase the rent crazy (like other mgm), the building is very well kept, when something need to be done they are taking care of it right away more

love the area 4/7/2011

During mid December we signed a one year lease. Since then it has been a great experience. Their have been no maintenance problems and our rent has always been paid on time or early. The apartment is wonderful and we love the area. more

enjoyed our time 4/5/2011

We very much enjoyed our time with Sassouni and are sad to go. Thank you for five years of professionalism and courtesy. We wish you the best with the new tenants. more

Thanks so much 3/28/2011

Thanks so much for a great year in the apartment and to Bill who has been a wonderful Super. Another thanks to Alan at Sassouni for his suggestions with studio and one bedroom apartments as it is much appreciated. more

Good Management Company 3/29/2010

Sassouni Management is a great company and I do not know what some of these reviews are talking about. Of course there are occasional problems with the apartment or in the building but such things are always taken care of as soon as the office is notified. My super has been excellent and Sassouni has always made an effort to take care of any problems that the super could not fix immediately. The apartments rent at reasonable prices and are renovated very nicely. Normally I do not write reviews, but they have been extremely nice and helpful anytime I have been in contact with them and I wanted to point out that they are most certainly not the bad landlords that some people claim they are. more

Unbelievably Rude 8/24/2009

I've been living in a Sassouni-managed building on West 11th street for 3 months, and just today found out-only after I investigated the matter myself and called them-that my apt is responsible for a second meter associated with a different apartment number then my own, apt 14, which no longer exists and is now part of my apartment after renovations years ago. Not only did Sassouni not inform us when we moved in that we are responsible for the apartment 14 meter, but they opened an account with con ed in the name on our lease, all without telling us, so that an unpaid balance accumulated unbeknown to us in my apartment. So today, when I finally cleared up the mistake, and Sassouni realized what they'd done, I got upset, expressed my feelings to the sleaze-bag on the phone for not warning me of my responsibility to 2 meters, he said ""consider yourself forewarned"" and hung up the phone. I'm fuming. more

WORST MGMT Co., Good Apt., I Got Lucky 3/18/2009

I've lived in a building managed by Sassouni for over three years and after reading all of these reviews I believe I must've gotten very lucky. YES, Sassouni is AWFUL. Ambi truly is as evil and horrible as other users have described, and the worst part is, she's the ONLY person at Sassouni that can make any decisions. I had to fight VERY HARD and it took a lot of calling back and demanding her attention to keep her from raising my rent drastically year after year. And the Company is completely negligent in terms of problems in your building.... Pros: TONY - My building super Cons: Sassouni Mgmt, Ambi more

THE WORST 10/24/2008

You would be hard pressed to find a nastier group of people to deal with. Everyone Sassouni employs from the corporate office staff, to the superintendents in the buildings, are extremely rude, condescending and unhelpful. Hot water and gas is provided sporadically, heat isn't turned on until well into the cold weather days, repairs are never made, hallways are filthy, rodents and other unwelcome visitors are laughed off...and the worst of it, the tenants are direspected when they try to complain. There are plenty of rentals in this city - stay far away from any owned by Sassouni. Cons: people, properties more

Terrible Managing Agent 9/15/2008

The worst!! Buildings are poorly maintained and super is a total ahole. Construction is ongoing byu workers who are likely under insured or not insured at all. Hallwyas and stairwells are a mess with dirt, dust and dibris. People who work in the office are morons. more

absolutely great 9/9/2008

I have been living in Sassouni buildings for years now. I could not be happier with my apartment, my rent (relatively in the nyc market), and the people who work there. BITA is a great and definitely brilliant asset to this company and Ambi has only been super helpful. These people will not tolerate any BS and it is obvious that they are just doing their jobs the way they should be done. Those who complain should just start paying their rent on time and stop breaking things on purpose to get rent breaks (I have witnessed this many a time). THANK YOU SASSOUNI! more

Sassouni Management 8/4/2008

Though I can't speak for anyone else's experiences, I was quite surprised to read some of the reviews on citysearch regarding sassouni management. I just resigned my lease for a second year in my east village 1 bedroom aparrment. Firstly, the apartment is fantastic. I absolutley love it and will never move out. It is in great condition, and it is apparent that it has been well maintained over the years. Beyond that, any problem I've ever had has been remedied in a very timely fasion. Many thanks to Tony for that! Though few and far between, here is an example: Shortly after I moved in I had a problem with my oven. Tony came ande checked it out and resolved that it would be more cost effective to replace the oven than to try to repair it. Two days later I had a brand new stove. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods: Stuyvesant Town, Midtown, Great Neck Gardens
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