The drain to our only bathtub was clogged and we had not showered in over a day. I called four other plumbers before Roto-Rooter, none of which would come out on a Saturday.
When I called Roto-Rooter, I was greeted by a friendly person who expressed empathy and was eager to help. She told me a plumber would be out in an hour!
Sure enough, Bryan showed up within the hour. He was courteous and knowledgeable, not pressuring us to do more than what we needed. He found the problem quickly, fixed the problem, and was out in less than an hour.
We were thankful to be able to shower again. It was a little more of a hit to our bank account than we would have liked, but I guess it's true that you get what you pay for.
Pros: Professional, knowledgeable, quick,job done right (on a Sat)
Cons: seemed a little pricey
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