Roto-Rooter Plumbing & Drain Service

My house was built 1926 and has all the original basement plumbing. The floor drain with the little floating ball was completely non-functional and a friend recommended ROTO-ROOER as a trusted plumbing service to call. I called at 10 am and they were there fixing my problem by 3pm, same day! A hard problem to solve, due to the age of the drain parts and rust, and Jim talked me through the options, went ahead, and worked his magic, and my drain is sweet, clean, and flowing nicely. I told Jim he gets the GOLD STAR for the day. Thanks Jim!\r I am very satisfied with this company, from the 1st phone call, to the dispatcher, and the service tech. The cost was fair, and the work was professional.\r \r Lynne more

As a first time homeowner I was confussed on what to do when I noticed the drain in the bathroom was backing up. I went on line to find someone to help after several unanswered calls, it was Saturday after all, I was able to get ahold of Roto-Rooter. With 2 hours they were there to help me and it didn't cost me an arm and a leg...Thank You Roto-Rooter! more

Super quick service! Had a $50 coupon on-line that was honored without any problem. Felt as though the plumber was very honest and detailed on the issue. I had an issue with my kitchen sink not draining. He informed me that the problem was about 50 feet deep in the line and he was able to snake it out. No other service was needed! more

Roto-Rooter Plumbers 4/3/2012 more

Got online to book an appt thinking that I would not be able to get a plumber from St. Paul to my house right away on Monday for a slow floor drain. Not only did Nathan make it to my house on the Monday as requested- he was at my house before I was! I thought the service was excellent- Nathan was extremely careful bringing in the equipment he needed and left everything nice and clean. He also had some very good tips for me as a first time home owner. I learned a lot. Thanks Nathan! more

15 minutes after I called Roto-Rooter, Tony was at our door and worked very long and hard to get the drain cleared. I really appreciated that he was a plumber, so that he would know everything that needed to be done. If all the people at the St Paul MN office are like him, feel confident the work will get done right. more

After washing machine use we encountered standing water in laundry room. Roto-Rooter was called and technician cleaned floor drain to no avail. Then main sewer line was cleaned and roots were found responsible some 46 feet out where cast iron was joined to clay tile and further to sewer line in street. After video camera exam we were sold RotoX formulation to be applied to system before retiring for the night. We were told it should be OK for a couple years. We were astounded at the cost for the service but did appreciate the professionalism of the technicians. more

Had an aweful mess in my basement. Called Roto Rooter out March15, 2012. Nathan came and did and excellent job of getting my tree roots ground out, so my main drain would work again. He was very Professional and explained everything to me up front. No hidden costs. I would definitily recommend Roto-Rooter to my Family, Friends and Neighbors. Thank You. more

The Roto-Rooter Plumber from St Pal Mn Tony was very helpful and explained everything and was very professional in his work. I would recommend him and Roto-Rooter to anyone. more

branch drain was clogging up - causing standing water when using the washing machine or showering. (I thought it was the main line - thank God, not so true) I used the very quick and easy online appointment scheduling LAST night - requesting the 8am - 10am appointment today (3/12/12). At 7:15am I got the call that my plumber from St. Paul was on his way! Nathan arrived by 8:15 - and with a quick check of the drain, and me having to flush a few toilets to rule out the main line - he was quickly working - and pulling out gobs of dog hair! (woops!) Nathan reminded me to use a screen on my washing machine - and one in my shower would help too. He also left me with some commercial grade pipe cleaner. He was out of here in less than 45 minutes - he did a great job explaining - and was very professional. Don't forget to go online and print out the $50 off coupon from their website! more

Roto-Rooter plumbing service is top notch. Roto-Rooter came to my house for a backed up drain. What I thought was a routine root cleaning came out to be a major plumbing issue. The technician in charge was both informative and sympathetic to our issue. He worked as fast as he could in spite of the fact our family had to leave as the work could not be done that Sunday or the following Monday due to the holiday. But Tuesday morning, our technician was on the spot, making sure the problem would be fixed before I returned from work. Although more work had to be serviced, our technician was thorough and knowledgable about what had to be done to prevent this from happening again. We continued on with the work and Roto-Rooter had it done the next day. Our family returned to our home feeling safe and secure in that the problem was resolved and we would not have to deal with sewage back up ever again. I would definitely recommend Roto-Rooter of St. Paul to any one who had to endure a hardship as our family did. more

My experience with Roto-Rooter was an over all very positive experience considering the circumstances. Our sewage system backed up into our basement, and what became a normal root cleaning routine, turned into an excavation problem and under ground pipe work repair. Our service representative and service technician was very sensitive to our situation as well as very sympathetic. He was professional and yet concerned. He examined the problem and came up with the best possible solution to make sure our family would not have to go through this mess in the future. He was detailed and timely in getting the job done and finished so our family could return to our home and run water safely. I would recommend St. Paul Roto-Rooter to any one who would run into the same situation our family endured. more

I called rooter rooter for a backed up drain in my commercial building and found out that I had a major plumbing problem. The technicians diagnosed the problem right away and explained to me what the procedure was to fix the problem and what I could expect. They were spot on. They worked all the next day to fix the problem as not to interupt my business for an extended period of time. The plumbers were polite infomative and knowledgable. I will use them for all my plumbing needs for my personal as well as my business. more

They are very professional, very thorough and on time. They always let me know what time they come and they get there on time, not having to let me wait too long. They explained everything very well to me and I understood everything that is explained. more

Plumber Tony Dentz from Roto-Rooter on Grand Avenue in St Paul came to my home on Friday, February 4 and rebuilt the interior of two toilets. He was competent, professional, and efficient. After he completed his work, he brought in and filled my water softener. I will certainly call him for future issues. My house is 17 years old and issues will continue to occur. Thanks for your good work. more

I have lived in my house for around 12 years. I had a drain issue with my kitchen sink and after trying myself to snake out the plug with no success, I decided I better call a Plumber out of St. Paul,MN. I was so impressed from the very begining. The lady was very courtious, listened to my issues and fully informed me that Roto Rooter would be happy to come out and give me a FREE estimate within 2 hrs. After hanging up the phone, within 1 minute I recieved phone call to inform me they were on thier way..WOW. Tony the Service Technician Greeted me with a very professional call from the minute I answered the door. He asked questions, looked at my drains, basement pipes, and then told me the recommended process to fix. He also told me in laymans terms what causes issues with the drains and some simple things to do to keep them from re-occuring. So I made the decision based on the customer service I was already getting to proceed. Within 1hr, my drains were wide open and he even reinstalled my plumbing under the sink. I was so impressed by the overall experience, most cases plumbers or companies don't take the time to discuss what is going on and just charge you a fortune and move on. I now have a new trusted profressional that I can rely on for any future issues I might have. All this for a very reasonable Price and with an assurance 2nd to none, that the job was doe right! P.S. Make sure you get the Pipe Sheild preventative maintanence solutuion, it really works and is highly recommended and worth the cost! Go Roto-Rooter St. Paul! more

I have lived in my house for around 12 years. I had a drain issue with my kitchen sink and after trying myself to snake out the plug with no success, I decided I better call a Plumber out of St. Paul,MN. I was so impressed from the very begining. The lady was very courtious, listened to my issues and fully informed me that Roto Rooter would be happy to come out and give me a FREE estimate within 2 hrs. After hanging up the phone, within 1 minute I recieved phone call to inform me they were on thier way..WOW. Tony the Service Technician Greeted me with a very professional call from the minute I answered the door. He asked questions, looked at my drains, basement pipes, and then told me the recommended process to fix. He also told me in laymans terms what causes issues with the drains and some simple things to do to keep them from re-occuring. So I made the decision based on the customer service I was already getting to proceed. Within 1hr, my drains were wide open and he even reinstalled my plumbing under the sink. I was so impressed by the overall experience, most cases plumbers or companies don't take the time to discuss what is going on and just charge you a fortune and move on. I now have a new trusted profressional that I can rely on for any future issues I might have. All this for a very reasonable Price and with an assurance 2nd to none, that the job was doe right! P.S. Make sure you get the Pipe Sheild preventative maintanence solutuion, it really works and is highly recommended and worth the cost! Go Roto-Rooter St. Paul! more

Had a late night issue with water backing up through floor drains in the basement. Called the city just to make sure it wasn't something on their end. City facilities worker recommended some local plumbing companies and I spoke with them early the next morning. They were quite expensive and would have to "schedule" me to their convenience. I called a contractor I knew to see if he had any recommendations. He told me to call Roto-Rooter, a company he routinely utilizes. He said that they did a good job at a good price. So, I called the Saint Paul office at 1043 Grand Ave, and it was immediately answered by a very polite customer service rep. I was told that a service technician would be at my residence within the hour. Approximately 25 minutes later, Nathan arrived. He did a quick inspection, gave me an estimate and I told him to have at it. While the job was more difficult and challenging than first thought, Nathan did a thorough cleaning, quickly and solved the issue. Throughout the time he was here, he kept me informed of what he was doing, explained why and how it worked. Nathan was extremely knowledgeable, had a great professional demeanor and represented the company well. I was entirely satisfied with the results and especially the price as compared to the other companies I spoke with. Thanks, Roto-Rooter...Thanks again Nathan. more

Had a late night issue with water backing up through floor drains in the basement. Called the city just to make sure it wasn't something on their end. City facilities worker recommended some local plumbing companies and I spoke with them early the next morning. They were quite expensive and would have to ""schedule"" me to their convenience. I called a contractor I knew to see if he had any recommendations. He told me to call Roto-Rooter, a company he routinely utilizes. He said that they did a good job at a good price. So, I called the Saint Paul office at 1043 Grand Ave, and it was immediately answered by a very polite customer service rep. I was told that a service technician would be at my residence within the hour. Approximately 25 minutes later, Nathan arrived. He did a quick inspection, gave me an estimate and I told him to have at it. While the job was more difficult and challenging than first thought, Nathan did a thorough cleaning, quickly and solved the issue. Throughout the time he was here, he kept me informed of what he was doing, explained why and how it worked. Nathan was extremely knowledgeable, had a great professional demeanor and represented the company well. I was entirely satisfied with the results and especially the price as compared to the other companies I spoke with. Thanks, Roto-Rooter...Thanks again Nathan. more

I woke up at 3:00 AM on December 2, 2011 with a toilet that would not stop running. I panicked and got out the telephone book looking for a plumber. Roto-Rooter of St. Paul popped up and had a very impressive ad including emergency service 24/7 no extra charge nights and senior discount. I called and made an appointment. Man called and said a plumber would be here at 8:15 AM. 8:10 AM the plumber was here (Nathan I believe). Very nice young man. He even helped me remove a cupboard above the toilet (he also replaced it for me). He repaired it in less than an hour. I was very impressed and would call them again if I had a problem. I have also passed on your name. Thanks again for being available and handling the whole matter professionally and friendly. more