Rockland M & M Moving and Trucking

Choosing Rockland Movers was the best decision. Rockland Movers team did great job moving my daughter into her new house. Julia at the office gave us a great price. She was very polite and took time answered on all our many questions. Ronald and his crew were excellent, they were very friendly and well experience. Even when we asked for an extra help they were kind and did everything they could to help us out. My daughter so happy that all her belongings were delivered to her new home in great condition. Thank You again Rockland Movers! more

I don't really write reviews much but I wanted to thank Rockland Movers team for a job well done! The guys were on time and worked within my specifications. Sam and his team worked within my restrictions and requests and were accommodating. Thanks! more

Yay! I finally got to move from cold NYC to beautiful sunny Miami. It was my first time moving and I was totally freaked out by the amount of things I had to get done. My cousin James said I should speak to the guys at Rockland Movers and that they would be very helpful. He was right! They even came an hour early and helped me finish packing without charging me too much for it. These guys are obviously experienced and very friendly. I am one happy camper thanks to Rockland Movers! more

Excellent customer service and very competitive rates! My move from NYC to Austin, TX went very smoothly with Rockland Movers. Sam and his crew were punctual. They have by far the best customer service and keep you informed from A to Z. I did research before I hired Rockland Movers and I can honestly say everything I read about this Company is Correct, Great service, and great price! more

Headed south to get closer to my daughter and her new family, I'm glad I got a good moving company to take care of my move. Julia at the office made sure I was prepared and accurate regarding the amount and size of items I was moving, nothing was left to chance or surprise, and was very glad to see the final invoice was what I was promised. Much thanks to Julia for making triple sure everything was correct. more

I used Rockland Movers to move me recently and I was very happy. Nothing broke. They were on time and very professional. They weren't the cheapest but definitely worth it. They handled the move with very professionally. You absolutely get what you pay for with these guys. more

Moving is the most stressful part of owning a home, but Rockland Movers made it so much easier. They came over to my house and did an in home estimate so I was paying for exactly what I was moving. On the day of the move, Sam and his team packed all my dishes, clothes, and knickknacks. All of the furniture was wrapped up in protective plastic and bubble wrap. I am really pleased with their work, and even though I hope I don’t have to move again for a very long time, I would use them again. more

I just completed a move using Rockland Movers from NY to VA. I used their full packing service. The movers were great on both ends - especially the guys who came to my home in NY to do the packing. They sent a total of 5 men - our home was packed one day and loaded the next. Delivery was on time within the 7 business days and their operations department was in contact with me the entire time. Gale in sales was also most helpful. These guys are a little more expensive than some of the quotes I was receiving but I used them based on reviews and being comfortable with them. At the end of the day, I can justify the expense because they did a great job. I recommend them to anyone reading this. more

My move from NY to CA was very easy thanks to Rockland Movers. I had nothing to worry about with this company! I definitely recommend this company! They were on time, very polite and nice! It was a completely stress free move. My parents told me I was lucky to have such a great company. Thanks again! more

The movers took the time to pad everything so that there was no damage loading, and unlike many moving companies, I didn't have to watch to make sure they kept ""working"" and were not just standing around. The guys arrived on time and eager to unload the truck and get the job done. Which only took 2 hours because they were really hustling to get it complete, they offered to put everything into its place and set it up. When I move again, and I will soon since I am consolidating two homes and have only done the first one, I will definitely use them again! more

The level of professionalism Rockland Movers team has is right up there with the best of customer service I have had anywhere in a long time. Our move was very organized and went very smoothly as well. Pricing was fair and delivery on time, which was my biggest concern from the start. George My consultant was informative and helpful and also patient, as we had tons of questions and concerns. Finally when it came down to the wire this company followed through with all that was promised. Thank you for all your help in successfully relocating me and my family. more

My cousin used Rockland Movers and Storage and recommended that I will use them as well. He knew that I have a lot of stuff and is be very serious about protecting it. I made a great choice listening to his advice by using be Rockland Movers because they are professional and remarkably careful! I agree with my cousin in that they really do treat all your stuff as if it were their own. Very timely and considerate! Thanks again for making this sometimes challenging process an easy one. more

never ever ever use them...they are NOT BBB rated or involved with AMSA as they claim more

When I put my information on the Online survey for moving I did not expect to get bombarded with phone but I did . I was getting calls from 20 diffrent companies and it was very over whelming. Rockland Movers was the first call I took and I am greatful that I did. The sales rep was Gale, She was very honest and up front and honest on what to expect for this move including all the companies calling me and what to look for in a mover. He went on to explain a little about his company and what kind of service to expect and it was very appealng. Of course all the other companies did the same but somthing stuck out about Rockland Movers its a local company in Rockland so i decided to go with them and they didnt dissapoint. Everything Gale said would happen ..happened. Including the packing of my furniture and the price staying the same . I would deffinatly reccomend this company to anyone weary about moving. I will forever remeber this experience and if i have to move again i will choose Rockland Movers .\r Rockland county need the works stay local \r Thank you Rockland Movers\r Sheron K \r \r \r \r \r more

Big thank you to Neil who handled my initial booking. Huge kudos to the two movers - JT and Keshean. They arrived early, were polite, took their shoes off and used the carpet runners, and worked hard. They had to overcome many obstacles in terms of odd sized furniture and stairs, etc. Everything arrived safely, and they came in under budget!!. A stressful time was made easy. \r Gloria more

I started off working with the Sale Rep JULIA GREEN who was friendly, helpful, and made many promises. The promise she made of the quote was not kept as well as the ""guarantee"" she gave me of the delivery time.\r \r On the day of the move, the movers were 2 hours late. (if you read the other reviews, the movers have been late on several occasions and theres always a poor excuse for it)\r \r The quote she gave was not honored and the movers charged me an extra $300. Julia guaranteed this would NOT happen but in fact it did. I called to question this and was then put in touch with GALE (she calls herself the Dispatch)\r \r Fast forward three weeks later and I still did not have any of my items. After calling them every day, they kept saying ""its almost there"", ""book your elevator"", ""the driver will call you when hes near"" or did not answer my calls at all. I had to block my number or call from a different line to event have my calls answered. During this whole time, I remained patient, polite, and tried working with them. They not only lied each time and the fact that I had to keep following up was frustrating in itself.\r \r Finally after over 3 weeks of waiting, i received a call from a driver who said he was going to deliver everything the following day. I booked the elevator and waited and waited and waited. He did not show up, did not answer his calls, and GALE kept assuring me that she was working with me, and would get him there.\r \r He finally called me hours later and stated that his truck was too large to get to my building and that I had to pay them more to get use of a smaller truck. Shocked at this, I contacted my building and they assured me that a truck his size COULD in fact enter the area and that many trucks had in the past. After I communicated this to the driver and owner of the truck, he verbally abused me, yelled and flat out refused. He said if I wanted my items, I would have to pay for a smaller truck - end of story.\r \r Frustrated and feeling like I had no choice in the matter, I agreed and set up a delivery for the next day. Again, the driver did not show up or answer his calls. WHen I finally reached him, he said he could not find a smaller truck and that if I wanted my items, I""d have to get my own truck and pick them up! The entire reason I hired a moving company was so that I did not have to do the move myself! Left with no choice, I hired a Uhaul and made the journey to a remote truckers yard and got my items only to have big ticket items missing.\r \r I spoke to GALE and she said she would find them and send them to me. I still dont have them.\r \r I call them daily to follow up and they say they will call me back and never do. Instead Gale is argumentative, talks in circles, is defensive, and never resolves anything.\r \r A week later, I saw the same sized truck completing a move into my building!! Rockland lied about not being able to deliver my items and instead just tried to get more money out of me. I contacted Gale and she still argues that it could not be done. AND i have a video proving it!\r \r Its now been months and I""m still dealing with them to get these missing items, reimbursement for the truck I had to hire, and this company is a nightmare.\r \r For anyone event considering hiring them PLEASE DO NOT. I'd even offer my moving help to you so that you would not have to go through what I and many other have. If you want more details email me.\r \r If you have already given your deposit, get it back and find someone else! more

A horrible company to work with in every conceivable way. more

Do Not Use This Moving Company!!! This company is a living nightmare. We moved from NY to Fl back in August. We used this company to move all of our furnitures. They did not deliver on time as promised by the dispatcher/owner. Majority of our furnitures were damaged. We had many missing items, like both of our dining tables had missing legs. Our leather sofa was damaged and they lost the back cushions. Gale the owner is a liar and very unprofessional. She and her associate Elise will keep on promising to call back, and it never failed, they do not call you back! Movers that packed from NY were not professionals to begin with. They guaranteed professional movers, that is a lie, they are not professionals. Those movers made holes on our walls and scratched our hallways and floors. They could not figure out how to re-assemble bed frames and furnitures. All screws were missing. It is now October, 2 months had passed and we are still waiting for our missing items to be delivered. Gale claims that out of 200 jobs they did in August, we were the only family that had damaged furnitures and with missing items. Of course, knowing her short history with me, I do not believe her. I am writing this complaint hoping that no one else will experience our living nightmare. more

DO NOT USE THIS COMPANY! It wasn't just one thing that went wrong, it was everything...In my 37 years of purchasing product & services, this takes the cake for the worst experience I have ever had. They guaranteed a delivery date and then missed it by 10 days. They left a pallet of furniture in their warehouse which arrived weeks later They lost a piece of my furniture and broke the frame of my couch. And they 'outsourced' my job twice (neither time their company delivered...in one case it was on a Ryder truck. And the furniture came the 2nd time just with a driver. So even though I paid $2,800 for what their contract said was loading and unloading, my boyfriend did it. And 3 separate times my parents drove 9 hours to help me unload when I was told my furniture would deliver and it never showed each occasion and no one bothered to call me to tell me in advance (or at all). I got no calls after the responsive sale person (who made all kinds of promises) got my business. No apologies, no credits, no nothing. Trust me, the guy who said any positive reviews for this company are fake is correct. They are not a legit company. more

To start, any positive reviews you see of this company are completely FAKE. If you look at the date ranges of them this is a sure sign that the staff of the company has done them themselves. Read on to hear of my experience and if you choose not to, PLEASE DO NOT USE ROCKLAND M&M MOVERS. THEY LIE, CHARGE YOU EXTRA AND ARE UNETHICAL. SAVE YOUR MONEY AND SANITY BY DOING IT YOURSELF. THEY WILL MAKE ANY AND EVERY EXCUSE FOR NOT COMPLETING THEIR SERVICES. more