DO NOT USE THIS COMPANY! It wasn't just one thing that went wrong, it was everything...In my 37 years of purchasing product & services, this takes the cake for the worst experience I have ever had. They guaranteed a delivery date and then missed it by 10 days. They left a pallet of furniture in their warehouse which arrived weeks later They lost a piece of my furniture and broke the frame of my couch. And they 'outsourced' my job twice (neither time their company delivered...in one case it was on a Ryder truck. And the furniture came the 2nd time just with a driver. So even though I paid $2,800 for what their contract said was loading and unloading, my boyfriend did it. And 3 separate times my parents drove 9 hours to help me unload when I was told my furniture would deliver and it never showed each occasion and no one bothered to call me to tell me in advance (or at all). I got no calls after the responsive sale person (who made all kinds of promises) got my business. No apologies, no credits, no nothing. Trust me, the guy who said any positive reviews for this company are fake is correct. They are not a legit company.
more