RS Mechanical

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317 US 70 Hwy E A
Garner, NC 27529

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(919) 302-8959
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Reviews
( 215 )
( 24 )
( 4 )
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( 2 )

Best

Love working with R&S Mechanical the past 4 years. Staff is friendly and I really like that they send reminders for my bi-yearly services. My technician, Hurley, is one of the b...

Worst

R & S Mechanical performed some work on my AC system awhile back. They recharged the coolant, and encouraged me to sign up for an annual maintenance plan which would include 2 s...

No hassle at all! 11/3/2011

We called R & S Mechanical Heating & Air Conditioning, along with a few other companies, to come out and give us an estimate. We needed to have our upstairs Heating and AC units replaced because a tree had gotten them in the last hurricane. There were a few reasons why we decided to use R & S. They offered a very reasonable price, they are local and the man who came out to give an estimate was nice and easy to work with. Their guys worked well and got the job done quickly and efficiently. I don't know what to say, except that it was a very pleasant experience and we'd use this company again. more
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We Recommend R&S Mechanical 10/29/2011

Overall I am happy with the service and will continue to use R&S Mechanical for our home's heating and cooling needs. more
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Prompt and thorough service 10/28/2011

This service call was my first one, but the tech showed up at the time arranged, was friendly and professional and conducted a thorough check of my heating system -- no issues so far. I will continue to use and recommend RS Mechanical to my friends and neighbors. more
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Competent and qualified technicians. 10/25/2011

Service calls have been handled promptly and courteously by technicians in a very efficient manner. Costs of services rendered have been competitve with other area electrical companies. R&S was at my home well into the night last winter completing a repair during extremely frigid conditions. Their promptness; professionalism; and knowledge speaks for itself. Great people!! more
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Preventive Maintenance 10/21/2011

A Heating tune up was performed. The electrical systems, refrigerant pressures, and all other components were checked to ensure proper operation. My husband and I were very happy with the service that was performed and the timeliness of the inspection. more
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Service Request for AC unit 10/5/2011

R&S was quick and very easy to work with. The tech explained everything to me and was very helpful. He explained all the options and had me up and running within an hour. more
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Excellent Service 10/5/2011

I was given a 3 hour window on 09/27/11 for HVAC preventative service and programmable thermostat installation. On that day, the technician Chris telephoned ahead to give me the definite time he would arrive. He was polite and professional and answered all of my questions. R and S Mechanical delivered what they promised. I will definitely use them again in the future. Excellent experience! more
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Good service and prices 10/3/2011

I got quotes from three companies and R&S had the best price. They were quick in the installation and have serviced their units. I have used them to install three HVAC units over the past few years on rental houses and my own house. more
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R&S Mechanical did a great job recommending a solution for our AC and putting in a new system. 9/16/2011

R&S Mechanical was very professional and timely in assessing our problem, recommendations and installation of a new AC system. Everyone was friendly and the service was great! At a time when good customer service is so rare, it was refreshing to deal with R&S Mechanical. more
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Good work at a fair price 7/30/2011

When our a/c stopped cooling the air, these guys ran tests to isolate the problem - coolant leak in the coils of our 18yr old system. They laid out our options, gave us time to get competing bids, and squeezed us into their schedule once we made our decision. The install crew showed up a bit later than expected, but worked more quickly than I thought they could, easily finishing the job in one day. They left the jobsite clean, and even filled out most of the paperwork for our rebate! To their credit, they did not try to talk us into replacing the downstairs a/c, which is the same age but still working. We're keeping their card, for when it does die. more
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Best Cutomer Service Ever!!!! 7/17/2011

I called in on a weekend and actually got a LIVE person! She was very helpful and was able to give me a same day appointment. When the tech arrived he was so professional and took the time to explain to me the diagnosis of my a/c unit. I didn't feel rushed and we had all of our questions answered. We even got $10 off our service call through their Facebook page! With kids at home, the prompt service and discount to save us from the heat was unbeatable! Thanks so much RS! more
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Top notch customer service 7/17/2011

I really appreciate the professionalism and quick response these guys gave me when my system went down. Heat in the Raleigh area can be very opressive and I'm not able to function correctly in a uncomfortably hot house. Their prices were also very reasonable and I would highly recommend their A/C service to anybody who needs A/C help. Thanks!! more
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Thank YOu Very Very much 7/17/2011

So the Other day my A/c went down and i decided to call my local service repair man but after getting his quote i search the net to find out about R&S Mechanical Services and they were so friendly and gave me an incredible reasonable price and they arrived on time when they had said and the total cost was less than the original quote i got over the phone. Now my A/C is working so nice and my home is nice and cozy again. Thank you R&S YOur the Best more
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Prompt and very efficient 7/11/2011

We had been contemplating the idea of moving both AC units to the side of the house for such a long time and were skeptical about using our builder's recommended company (Yellow Dot). Long story short, we went ahead with RSMechanical, and have no regrets. Not only it was done in a timely manner, but it was done RIGHT to meet our expectations. Now we can sit out back and have a pleasant conversation, without having to hear both AC units running. Life is good!!! Thanks Sandy. more
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Great Service.. They Care!! 7/4/2011

They were the only one that would come out late at night when my air conditioner went down. They were so friendly. the service was great. Im happy to say my AC is working and i could not have been happier. Thanks Randy. more
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Was more expensive in diagnostic and total service charge than others, but I believe more honest in assessing the issues 5/21/2011

Service was responsive on the service call, but cost to diagnose was more expensive than another service I called; workers were pleasant and polite,and got the work done as scheduled; quality of work was good more
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R & S Mechanical is a company who cares about their customers 5/20/2011

I would recommend R & S Mechanical at any time for those who are looking for professionalism and ability to make a major job look like it's a minor one. I contacted R & S as one of 5 suppliers and service companies to install a new unit in my house. Even though price was a factor, but I was also looking to work with an organization that would be honest and caring. I did find such values with R & S. They were the only one out of the five who actually called to follow up on their offer and ensure that everything was well explained and clear. There was no fine prints and Mike the sales person who came to the house to evaluate the job, was one of the reasons that made me make my choice. Very honest, straight forward and cared to call. He was on top of the job until he knew it was done. The day they promised to come they were there, unfortunately I was not ready for them. The appointment was rescheduled immediately without any complaint. I felt embarassed but they took it very nice and with professionalism. They understood the reason and worked with me. They came the day after and it was a blessing to have the two technicians that came. Total confidence, pleasant to have them around and very effficient. The job took longer than expected and once again no complaints. Absolutely great guys and they made sure to keep the place clean after they left. I definitely made the right choice. more
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good, BUT... 5/19/2011

I was called within minutes of requesting a service through my home warranty website - wow! Scheduling was easy too. However, the day of the service didn't start out on a good note. I was taking time off work and given an 8-9am arrival window. 9:50am comes around and I had to call to find out where they were and I believe the answer was they were on their way, not far. They showed up an entire hour after my call. Once at my house the A/C guy was professional and courteous, though on his cell phone a lot. It took significantly longer than what I expected to figure out the problem and get it fixed (about 2 hours). While things were moving slower than I liked, he was friendly and very knowledgeable - I asked A LOT of questions so I could fully understand what happened and why, fortunately he didn't seem bothered by it and was ready to share information. more
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Compressor Problem 5/19/2011

At the beginning of this summer my AC upstairs broke. I schedule a time for R&S to come out and fix the problem. There were multiple problems with the unit, the biggest being a malfunction of the compressor. R&S did a great job in every aspect including help scheduling a time to see what the problem was, diagnose the problem, and fix the issues causing the problem. This required a couple of trips given seperate malfunctions. The problems were communicated to me well and the fix came in at exactly what was quoted despite the need to make an extra trip. I was very happy with the service and will recomend to friends and neighbors. more
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Installed a new A/C system and furnace to replace a failing 8-year-old setup. 5/16/2011

Completely satisfied with the entire experience, from the initial consultation to the installation. more
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Owner Message

  • R & S Mechanical Services is a full-service HVAC, heating, air conditioning, and refrigeration company located in Garner, NC. We specialize in the installation, services and maintenance of Heating, AC, and Refrigeration systems. We are state licensed HVAC service contractors and Refrigeration contractors. We provide heating, air conditioning & refrigeration services for residential,commercial, and light industrial facilities. \n\nCommercial HVAC\nR & S Mechanical HVAC Services experienced to service all commercial brands of heating and cooling equipment. From forced air systems, to chillers, our NATE certified HVAC repair technicians are prepared to solve your comfort, maintenance or breakdown needs.\n\nResidential HVAC \nLocated in Garner, NC R & S Mechanical Services is your residential heating & air conditioning service professionals. We can install a variety of makes and models of air conditioning products. From air handlers to package units, we can help you with your HVAC needs for Raleigh and surrounding areas.\n\nRefrigeration \nR & S Mechanical commercial refrigeration services of Garner, NC specializes in the design and installation of walk in freezers and coolers, and much more. We are also certified to handle puron refrigerant systems and all Emerson controls in the design, installation and maintenance of commercial refrigeration in North Carolina.\n\nHome / About Us About Our Raleigh Heating, Cooling & Refrigeration Servicesrs-mechanical-team-picture\nR & S Mechanical HVAC & Refrigeration Services is Located in Garner NC and Founded in 2003\n\nWe specialize in the installation, service and maintenance of Heating, Air Conditioning and Refrigeration systems. We are state licensed HVAC service contractors and Refrigeration contractors. We provide heating, air conditioning & refrigeration services for residential,commercial, and light industrial facilities.

Additional information
  • Hours: Daily 24 Hours
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