When our a/c stopped cooling the air, these guys ran tests to isolate the problem - coolant leak in the coils of our 18yr old system. They laid out our options, gave us time to get competing bids, and squeezed us into their schedule once we made our decision. The install crew showed up a bit later than expected, but worked more quickly than I thought they could, easily finishing the job in one day. They left the jobsite clean, and even filled out most of the paperwork for our rebate!
To their credit, they did not try to talk us into replacing the downstairs a/c, which is the same age but still working. We're keeping their card, for when it does die.
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