I called in on a weekend and actually got a LIVE person! She was very helpful and was able to give me a same day appointment. When the tech arrived he was so professional and took the time to explain to me the diagnosis of my a/c unit. I didn't feel rushed and we had all of our questions answered. We even got $10 off our service call through their Facebook page! With kids at home, the prompt service and discount to save us from the heat was unbeatable! Thanks so much RS!
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