Puente Hills Hyundai

I have had such a great experience here. When I bought my car, I had everyone involved. The salesperson, the sales manager, and the customer service manager, I even got to meet the GM! The sales managers were so helpful, they made sure I got everything I needed in my car. The salesperson was great, he let me test drive 4 different coupes before I chose mine! AMAZING! I have taken my car back for it's first service and I wasn't charged anything and my car was washed! Every time I go there (which is every Saturday for the free car wash), the employees greet me, free hot dogs, popcorn, wi-fi (or if you don't have a laptop, you can use one of their computers in the customer area), and they even have these free water bottles with their own labels on it! I have never experienced better service from a car dealership and that's why I will always keep going back for any of my vehicle needs! more

We came in and looked around, talked numbers, and left to make a decision. Although they offered an amazing deal, we still wanted to be sure of decision. We went back the following week and I was surprised they gave us the initial offer. I thought for sure they wouldn't since we waited so long. Very good service! more

I really felt like they heard what I wanted, didn't try to sell me anything different, and matched my expectations to a tee. I am very happy with my experience and purchase. more

I wanted to send you a note to thank you for the service last night. I?d been to two other dealerships prior to coming to Puente Hills and I can say that yours was clearly the best. It started with Steve who was a great salesperson. He listened and was attentive without being pushy or making me feel like I was between him and his next customer. He was very friendly and approached the negotiation process in a professional and respectful manner. I have to say that I have never had a sales manager spend as much time with me as you did to close a deal. While I can say that you were friendly and professional, I think it?s more important to point out that you clearly understand the value of establishing a relationship. The value of that relationship is that you didn?t change the price $1, yet I still felt very good about the purchase and that I was dealing with good people who wanted my business and to make sure that I was taken care of. The follow up with Lynn was at the same level. She was very professional, courteous, and competent in her knowledge. She explained everything very well and didn?t make me feel rushed despite the late hour. From my point of view, you run a great business and have great people working for you. I wish you and your team much success. more

I want to compliment you and your service department, specifically Larry Rusk, for the excellent treatment I received during my visit on 12-28-11. I purchased my 2009 Sante Fe from PHH in January 2010 and I have been very satisfied with the vehicle and the great service I receive. Thank you. more

I dealt with the nicest least pushy sales people I have ever met in the car buying world. My sister doesn't work here and the location is an hour from my house so I wanted to be sure it was worth the drive. I passed several other dealers on my to get to PHH. The site supports an online chat which is light years better than the 15 form emails I got (I really shopped around) saying how happy they were to hear from me. The fleet manager, who helped me was named Jake and he was comfortably laid back maybe sometimes over selling but not more than most and when I had real questions he had real answers. My credit situation is tough and they made it work without using their internal lending facility. Even the financing lady was great. I don't know what kind of experience other people had but I wanted a Hyundai Veloster which was hard to find and they made the whole thing nice and easy. I'll buy from them when my warranty is up or when my 10 year old is old enough to get her first car. My experience was that good. more

I am a new customer to Puente Hills Hyundai and I wanted to relay my experience to you since I was having difficulties getting my review to go through on Edmunds. Kelly Chacon, the customer relations manager at the dealership gave me your email address and said it would be ok to let you know of my overall experience. I had my car serviced a little over a week ago and I wanted you to know that the service was really fantastic. Kelly Chacon set everything up including a car for me to drive while mine was being worked on for five days. She navigated the entire process from beginning to end flawlessly. Her communication was outstanding. She made sure to stay in contact with me with updates as to what had been done on my car, and what was left to be completed. She answered any and all questions I had repeatedly with the utmost of intelligence and professionalism. The tech that worked on my car Javier was also fantastic. He introduced himself to me and said he would be working on my car the day I dropped it off. Javier even called me twice to let me know how everything was coming and what sort of parts were replaced. He was also awesome and deserves recognition for his outstanding work done on my car. I cannot say enough about the service and kind greeting I received from the first day I arrived onto the showroom floor. The reception was even nice. I must say that I would drive further to your dealership again and again, as opposed to going to Hyundai right here in the South Bay area. Everything from the service staff to customer service at Puente Hills Hyundai doesn't compare to any other dealership. I thank Kelly again for everything she did in helping out when it was needed. She was there and most definitely made sure my needs were taken care of. more

Buying a car from Puente Hills Hyundai was a very nice experience. My sales person John Madarang was very friendly and helpful. I was looking for a black Elantra Limited (sold out everywhere) for a few months. John kept me updated with his inventory and notified me immediately when there was one available. The whole transaction was fast and easy. I will highly recommend John and Puente Hills Hyundai to everyone who is looking for a Hyundai. 5+ Stars to John Madarang and PH Hyundai. BTW, finance manager Larry was very nice as well. more

I wanted to share my thoughts about your employee John Madarang. Mr. Madarang and I started corresponding via email about my potential purchase of a 2011 Hyundai Elantra. Since our first email/phone conversation Mr. Madarang was friendly, helpful, and knowledgable. He made my husband and I feel like we had known him for years. He was very easy to talk to and offered as much detail as possible about all of the cars we were interested in. Over the past few weeks we visited several dealerships, but John made our decision about who we wanted to purchase from very easy. He walked us through the entire process and was very accommodating the entire time. It is employees like Mr. Madarang that make the car buying experience a pleasant one. Thanks to him, we will make Puente Hills Hyundai our dealership of choice and will make sure to refer friends and family to your location. Thank You, Mia and Donald Young more

I have been interested in buying a 2011 Elantra Limited for over 2 months now. I have contacted over 12 Hyundai Dealerships in the inland empire, LA county, and Orange County, most dealerships either didn't have what I was looking for, or were very rude on the phone, or had huge markups on the MSRP prices. I contacted Puente Hills, and luckily I dealt with the nicest most honest Sales Man (MANNY SOTO), he was a man of his word, he kept the car for me till the next day (WITHOUT A DEPOSIT), and gave me an amazing deal (totally not like other car sales people, who deceive and bleed you dry for your last penny). If you want to buy a Hyundai, I really recommend Puente Hills Hyundai and more importantly MANNY SOTO. Great guy. more

I had the best time picking out my new vehicle. The staff was friendly and helpful and best of all so patient. I love my new Sonata and I am so thankful they were able to work with my budget. My sister and cousin bought a car here too and we all go to the free carwash on Saturday mornings! I would recommend anyone that wants to be treated honestly and fairly go to this dealership. I have purchased several cars in my life and I have to say I have never been treated better. Ask for Manny Soto he is great! more