DO NOT USE THIS COMPANY..the owners Russ and Eric are HORRIBLE HUMAN BEINGS THAT LACK RESPECT AND DIGNITY..This company took all my father in laws money then refused to come back to complete the work needed to be done..we received permits for this pool February 21st ..the salesman told us if this pool was not completed within 30 working days after permits were done then we would receive 1000$ off every day over the 30 working days..THIS IS NOT TRUE!!! Our pool wasn't completed until July and it was no thanks to Pool town.. they left the yard a muddy mess and refused to come back to take away the dirt.. The company that they used to dig the hole and remove the dirt was very unprofessional the first day they were there they said they were late because one of their workers was drunk and couldn't make it. After that they told us we needed to Pay them for a half day of work due to their work are making them late the previous day. PJ pool excavating out of Princeton New Jersey is the company who left our yard and mass with pool towns knowledge. When we tried to call Paul town nobody would answer and if they ever called us back it was from a unknown private number.The owners kept telling us they were going to send somebody out there to pick up the dirt. after a month of trying to get the dirt out so we can finish the pool we finally had to hire somebody we found on the side of the road in town working. He came and took all the dirt away which was five truckloads full and cost us thousands of dollars more. At this point it is now June. The owner Eric called and said that he would not reimburse us for anything extra we paid to get the dirt removed. He then tried to tell the concrete guy and the waterfall guy not to finish our yard even though we already paid in full for everything. Pool town reimbursed us with a $750 check for not receiving the diving board. In the back of the check it said if we cashed it that they were no longer held responsible for anything else that they may have done. We have not cashed the check yet because they should be held responsible for everything that they did. This pool was for eight injured police officer that has a brain injury and we need to the pool for therapy. The owners of the company Russ and Eric knew that but they obviously didn't care. We felt very helpless trying to deal with this company and after paying out over $50,000 we were left with a pool in the ground with mounds of dirt surrounding it. If it wasn't for the guy Frank that we found on the side of the road to excavate the dirt and take it out we would still have no pool and no therapy for my brother-in-law. He will gladly go over and show you all that mess the pool town has made for him and all the money it cost him extra to have the pool in his yard. Do not use this company they are scam artists and horrible human beings.
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