Paul's Washer And Dryer Repair

As a local resident of Los Angeles it is not easy to find a truly local family-owned and operated business. Paul's Washer and Dryer repair is such a business. We spent our time locating a business whom we could entrust. As landlords who we hire is a direct reflection to our tenants how we treat them. The reviews on Citysearch as well as other sites indicated that Paul's was the type of company that we were looking for. We called and spoke with David, Paul's Brother, asking some questions about insurance, license number, David provided as the pertinent details. We verified the information provided and called back. This company is 100% above board. Coordinating with our tenant Paul's Service arrived on-time,. was polite, clean and had exceptional communication skills. The machine unfortunately was beyond repair, but we are very pleased to write this review on their behalf. Paul's Washer and Dryer Repair is a company that reflects our values as business owner. We strongly recommend this exceptional business. more

Didn't show up for the scheduled repair and didn't even bother to call to let me know he wasn't coming. Didn't even return my call when I called to complain! These guys used to be pretty good -- I don't know what happened. I haven't encountered such poor customer service in a long time. more

Thanks to Paul's Washer and Dryer Repair our Kenmore washer is once again functioning. The machine simply kept turning off, with visions that we would be soon replacing our machine, we made an appointment with them. Arriving within the time frame given, our machine was up and working in short-order. Who would have known that a baby-sock can get stuck in the water pump. The machine did not require any parts, the machine is simply up and working good as new. Same Day Service Local Family-Owned On-Time Good Prices Thanks, E. Francis Pacific Palisades more

I wanted to say thank you for the great advice I was just given on the phone. My General Electric washer started sound like a loose pair of tennis shoes inside of it last night. David took his time and was clear that the machine could not be fixed. It is appreciated such direct-clear communication. Laura more

I would to compliment Paul's Washer and Dryer repair service for their dedication to getting the job right, this past Sunday, our dryer was not working, it simply stopped. David spent time on the phone, working through the diagnostic process, come to find out that the G.F.I. had been tripped. I re-set it and the machine is working, good as new, I insisted on sending them a Starbucks card. Richard more

Our Whirlpool front load washer was full of water, we called another company listed and was given a quote which was quiet high. We were told that the water pump had to be replaced. After doing some more research we found Paul's Washer and Dryer Repair, there exceptional customer service was evident from the very beginning. David took his time on the phone, the company that was at our home did not even open up the machine as we came to find that this is essential for diagnosis. We made an appointment, arriving time, we come to find that there was nothing mechanically wrong with the pump, rather there was a sock stuck in it. The repair cost of 1/2 of what the other company would have charged, the least we can do is spread the word about Paul's. Stone more

To my fellow Citysearch users Paul's Washer and Dryer Repair demonstrated yesterday, 1/17/11, that what is conveyed in these reviews is in fact accurate. We called Paul's based in large part of the positive reviews written about his company, needing our dryer up and running. As a large family we need our machine working, David took his time in speaking and assessing what could be wrong with our machine. The diagnosis given and the estimate was completely accurate. Working in a professional and timely manner our machine was working with 2-hours of calling. This is simply an exceptional family-owned and operated business that is needed in this day and age. more

A good honest repair service for appliance is not easy to locate in this city. As a resident of West Hollywood we looked and a hard time understanding some of folks we called. Trying to be sensitive to the needs of others is a great practice, but sometime you did need to communicate with the repair company. We were pleased that we could communicated in a effective and clear manner with David, the co-owner, of Paul's Washer and Dryer Repair. Our Maytag Washer was simply not turning on, one it is was working perfectly the next day, nothing but trouble. David took took his time on the phone with us. A diagnosis was made and appointment was scheduled. Arriving on time the machine was repair for priced and in the time frame. We good not be more pleased with this exceptional service company. Kathy H. more

We called Paul's washer and dryer repair service this past Thursday afternoon. Our front load washer was full of water and blinking. Convinced that our machine was going to be replaced after reading some reviews we gave Paul a call. To my surprise Paul took his time in discussing the matter. The appointment was made and on time and for the price quoted our machine is working properly. We are pleased with exceptional local service company. Peter Studio City more

We called Paul's Washer and Dryer Repair, to iquire into the possiblity of having our appliance serviced. After communicating with several appliance repair compnaies it was looking doubtful that we would hire any of them, so many companies running deceptive ads, saying one thing on the net them when you call another story entirely.\r We spoke with David and he was professional and polite.\r Understanding the washer very well, a quote was given and an appointment was made.\r Arriving within the window, their repair techinican was polite, professional and performed the as promised.\r We are very pleased to recommend Paul's Washer and Dryer Repair.\r Heather B\r 90403 Pros: Professional, Polite, Local and On-time. more

I wanted to share my recent experience with Paul's Washer and Dryer Repair. This past holiday weekend our Whirlpool Washer was full of water and wet clothes. With Family in town I had to have my machine working. I first spoke with David who took the time to diagnosis the washer as best he could on the phone. It was clear to me that this company is committed to taking good care of their customers. Nancy K. Pros: On-time, professional and kind. more

Dear City Search, I have used Paul's Washer and Dryer Repair on four occasions. Today that we at our home and provided us exceptional service. Our Maytag Washer and Dryer set was recently moved by our plumbers and they simply have not worked properly since. David took his time adjusting the machines and inspecting all aspects of their operating. We could not be more please with the quality with their services. It came to our attention that there are companies attacking this good honest and family-owned company. This company is the real-thing. Monique Pros: Trustworthy, Honest and Local. more

A testimonal for Paul's Washer and Dryer Repair, we hired Paul's Service based on the website and a solid recommendation from a well established appliance business in Santa Monica. Our front-load was full of water and our clothes were locked inside.\r David spent his time on the phone and gave us an diagnosis and estimate. Arriving on-time the diagnsosis and quote were right on.\r This is a dependable and reliable company.\r The reviews composed are clearly ment to harm this good and honest, did I mention local company.\r Robin and Richard Pros: A Great Find. more

After having previous appliance repair experiences that were terrible, I was not looking forward to finding a company to work on my washing machine. But after discovering Paul's Washer & Dryer Repair, I have renewed faith that knowledgeable, quality and honest repair people do still exist! Paul's Washer & Dryer repair is a hands-on, personal service company. Paul's is not a huge company with a frustrating automated phone system. I spoke to Dave about a washer part than needed to be replaced. He took the time to discuss it with me, which also showed that he was completely familiar with the problem. David recommended that I have my dryer cleaned out at the same time since Iâd never had that service performed before. He quoted me a very reasonable price over the phone and gave me an actual appointment time (unlike the big service contract companies that give you a window of four hours). David and Oscar were timely, professional, clean and courteous. They removed and replaced the part on my washer and also checked out my dryer. David said that my dryer was very clean as it was, and therefore didn't need further cleaning. He added that doing unnecessary work can sometimes bring about other issues. He could have easily gone through the motions of cleaning my dryer and charged me for it, but he didn't. So I ended up paying less than what I had been quoted. I highly recommend Paul's Washer & Dryer Repair and only wish they serviced other appliances as well! Pros: Local, Hoenst and Family Owned. more

My husband and I hired Paul's Service, yesterday, 1.23.10 for the repair of our Whirlpool Dryer. Friday working perfectly, Saturday no heat, we called an spoke with David and he spent time with me diagnosing the machine. David was polite and gave us an estimate. How many companies did I call prior to getting a straight answer before I called Paul's Service too many. Our machine was fixed yesterday, we could not ask for a better repair company. Mark and Sally. Pros: Called and spoke to the owner, great value. more

I just want to express my appreciation for Paul's. A good well done for the a great price. I called several companies and David on the phone diagnosed the problem gave me a quote and completed the work for the quoted amount, nearly $80.00 less than the company wanted to charge me after coming to my home for 10-minutes and collecting $37.50. This is truly a Family Owned Business. Roger 323.848.7283 Pros: Honest, Local and Family Owned. more

I wanted to share my recent experience with Paul's Washer and Dryer Repair. This past holiday weekend our Whirlpool Washer was full of water and wet clothes. With Family in town I had to have my machine working. I first spoke with David who took the time to diagnosis the the washer as best he could on the phone. It was clear to me that this company is committed to taking good care of their customers. I scheduled a time for Friday 1-1-10, and on-time Paul arrived. Within a half-hour my machine was working and for the price quoted. I was pleased with all aspects of the repair. It is clear that the bad reviews were simply not about the company I had in my hone. Mark Pros: On-time and got the machine working. more

Community my experience with Paul's Washer and Dryer Repair. I did some research and came across Paul and decided to give them call, reluctant given all the disparaging comments. It became evident within a short period that the negative reviews are not reflective of the quality of this companies commitment to their customers. David spoke with me to determine the possible reasons why our machine was not working and gave us an estimate. I scheduled a time and Oscar arrived within the time frame. David clearly knows his machines, what he estimated on the phone and what was repaired and charged was one in the same. I is good to have my trust affirmed that their are good companies still around. Sondra Pros: Clean, Friendly and Local. more

I saw the nasty review at the top, and then saw all the reviews that gave phone numbers disputing that post, plus Paul's own explanation and thought I would call based on all of the good feedback. He had Oscar come out within the hour, he had already let me know over the phone what the price would likely be, and it was a fair price. Oscar came in, fixed the dryer, cleaned it up, and was so nice and informative. I have had a lot of horrible repair people before, it is a relief to find someone who is real..and real good. I highly recommend you call Paul, and if he wants, I will be a reference. Betsy Martin Pros: Courteous, informative, clean up after service more

Awful! Dont waste your money with this company! Dont call this people again!! You will truly REGRET IT!!! Pros: terrible Cons: terrible services more