Paradise Bridal

Just wanted to comment on a great experience at Paradise Bridals. Purchased my daughters sweet 16 gown about seven months ago at Paradise Bridals. I was a little hesitant, but it was my daughters favorite and there was no way I was going to get away without getting this gown for her. The Whole experience was wonderful. Keep in mind that Paradise bridals is a very busy store. If you schedule a fitting at 6pm you are going to have to wait a little. Luckily my daughtetr did not need a lot of alterations and we went to two fittings. Waited about fifteen minutes each time. Everyone was nice and welcoming and thanked us for being patient. My daughter was very happy with her gown, and I am happy to say her party was beautiful. She received many compliments on her gown. I would recommend Paradise Bridals to anyone having a Sweet 16. more

I took my daughter wedding dress shopping last month and we were so excited to find Paradise bridal salon. Not only were the sales associates extremely knowledgable about materials, designers, and ordering information, but they were also down to earth and genuinely caring about my daughters gown. Stephanie, Marge, and Patty made our experience a truly enjoyable one. I felt like family when I left there and have the utmost confidence that the team at Paradise bridal will help make my daughter the happiest bride in the world. What more can a mother ask for!!! Thank you Stephanie, Marge and Patty! See you in a few months! more

Let me start off by saying that I have went to MANY bridal shops on Long Island and even in Manhatten. The service and compassion I have received at Paradise is one beyond compare. From the moment I walked in, Marge, treated me with the utmost kindness and she was so helpful. Stephanie, another fantastic employee, not only helped me with my dress, she also took the time and stood almost a half hour past the stores close time to write up my contract and measure me. After reading all of the horrible reviews on city search, I even went back a second time to speak with the sales team. Once again, I left there with the utmost excitement and reassurance that they wouldnt let anything go awry with my dress preparations. My wedding isnt untill July and I cant wait to go back for my first fitting!!! A gem of a store located right on main street in Patchogue!!!! more

Today i went shopping with my mom we went to another bridal shop before we went to paradise and i had the worst experience they let me see 5 dresses that they picked for me according to what i thought i liked. I was unable to look at dresses myself and they were very cut and dry...i was so excited walking in and bumbed when i walked out..OUR SECOND STOP WAS PARADISE...!! I SHOULD HAVE WENT THERE FIRST...My mother bought her dress here and we didnt know because they moved.A girl with dark wavy hair greeted me at the door she was very sweet i was kind of nervous from my day so far...She asked me to sign in and told me she was going to get my counsultant..A few moments later a lady came and shook my hand and my moms and said hi my name is Cherise i will be working with you this afternoon and continued to make me more comfortable as we spoke...i explained my prior story to her and she really felt bad for me.. She let me feel how i always imagined so special i felt like i was overwhelmed with excitment again then when i thought she had done everything from the dress to the tiara earings and braclet and even tried to fix my hair for a better example she turned out the lights and it was like i was getting married now with reception lighting..my mom and i cried...i cant wait to come back with my bridesmaids and hopefully my fiance gets his tux there too! see u soon more

I'm so happy with Paradise Bridals! I have been dealing with you for over a year, since I first purchased my bridal gown. You have such a huge selection of gowns that I found my dress on the first try! The entire staff has all been wonderful, every step of the way. We got everything there, all my girls dresses and even tuxedos. Everything went smoothly during my whole process. Thank you so much for all of your help! more

What a great experience working with Paradise Bridals! I am a Wedding Planner who worked very closely with them for the past year, and I must say, they were fantastic. My Bride and Groom were so happy with everything! They got her bridal gown, all bridesmaids dresses, tuxedos and even the Mother of the Bride more

^^^^^THEY DO NOT DESERVE A STAR AT ALL !!!! ^^^^^\r \r PLAIN AND SIMPLE\r \r \r * STAFF IS EXTREMELY RUDE\r * OVERPRICED DRESSES\r * TERRIBLE SERVICE\r * RUINED MY DRESS !!!\r * THEY LIE\r * THEY ARE BY FAR THE WORST BRIDAL STORE EVER !!! DO NOT BE FOOLED BY THERE INITIAL NICE GUY SALES PITCH ! THEY ARE ALLLL LIARS\r \r SAVE YOURSELF ALOT OF PAIN AND MISERY BY USING THIS BRIDAL STORE .... THEY WANT TO SELL EVERYONE A DRESS AND ARE SO NICE UNTIL YOU PAY FOR YOUR DRESS OR LEAVE YOUR DEPOSIT .... THEN THEY TURN INTO THE TRUE UNPROFESSIONAL, NASTY LIARS THEY REALLY ARE.\r \r GO SOMEPLACE ELSE!!! YOU WILL SAVE YOURSELF SO MUCH TROUBLE AND HEARTACHE.\r \r ALL THE BEST ... more

I would really not suggest this store to any of my friends and family. Both my cousin and I got our dresses and bridesmaid dresses here. On my cousins wedding day, the straps that were added to the dresses came off right before the church on one girl, on the way to pictures on another girl and then before the reception on someone else. 4 bridesmaid's with straps, three out of four came off. Then, my experience. This starts with being told my dress would be in in April... It did not arrive until late June giving me literally one month to figure it all out. Then ordered my bridesmaid dresses, which got me to being told they wouldn't be in until 2 weeks before the wedding. After screaming and yelling, they magically showed up the following week (keeping in mind that 4 out of the 6 bridesmaid don't live in NY and I had to ship them). My maid of honors dress came in a size too small... The measurements taken were still the same, but based on the size chart it was ordered to small. Was told they would take it out for us and that alterations would be compensated for due to the shops error. When we went to pick it up, the lady behind the counter took the dress behind it and refused to hand it back saying it wasn't paid for. It was the most embarrassing thing they could have done (since the receipt I had was marked paid) and after finally yelling and getting another consultant to come over, they handed it back over and couldn't press it for us... Finally, my headpiece and veil... 5 days before my wedding, I was told that it wouldn't be in. After panicking and many screaming phone calls, they managed to get it in 3 days before my wedding... the root cause... they put me down with the WRONG wedding date! Nothing was stressful in my entire wedding planning experience except this bridal store. When I picked everything up, my original bridal consultant was wonderful to me and made sure it was pressed and ready to go. It was the only saving grace for me, but after all the aggravation and embarrassment, I just would never send anyone to this shop. more

I know some of you may think when you read these over the top sounding negative reviews that the reviewer must be some unreasonable perfectionist , that brides get crazy and over react about everything. As unbelieveable as these reviews sound, I can tell you, they ring true for me and my experience. more

I dont even want to waste a star on this salon. Im 32 yrs old and have been in my share of weddings including my own. This salon has got to be the worst. Lets start with the fact that my first appt was 3pm i showed up at 230 but was not told to bring any undergarments or shoes so i asked to borrow or buy from them... they dont have any what salon doesnt have that? so i told them since i was early i would run across the street and get a bra, the woman says well you need to hurry the seamstress leaves at 3p? um hello my appt was not until 3 so who messed up there. Then my follow up appt was with my daughter the flower girl she was fitted and the next day we made a late appt at 4pm so they had time to work the dress at 430 they were just starting her dress and mine was not even pressed. not to mention that my daughters dress they charged me $65 for work her dress was the same price as mine in the end!\r \r Lets talk about the Tux's for my 9 yr old that i paid $145 for his and $145 for my husbands. $145 i can buy a tux for that price and then to charge me that same price for a child half the size thats just wrong. \r \r worst bridal salon i have ever been to. more

DON'T GO THERE! I am here to let everyone know how much this place ruined my soon to be wife's wedding day. From the staff being rude to the alteration department doing a horrible job on her dress! She purchased a Lazaro gown from the shop. The dress had to be sent back to Lazaro due to a problem with the gown. I had to call Lazaro to make sure they even sent the dress back, the bridal shop was so unresponsive to phone calls that we were wondering if it was even going to be here in time for the wedding. After another month went by we finally got a call back and the dress was there. So fittings. They screwed up her alterations! They put snags in the dress holes where they pinned it. And to top it all off, they ironed a SILK dress! They put iron marks all over the dress along with it being dirty all over the place. Needless to say, the wedding is in 2 days and there isn't enough time to do anything now. I just hope to save another bride out there the upset and heartache my wife had to go through dealing with that place. They are the most unprofessional shop, and the most UN-SKILLED alterations department. Save yourselves don't waste your money and let them ruin your wedding day at Paradise Bridals. I can't wait for Paradise Bridal to come comment on this like they do all the other posts that people make. Don't let them fool you, they are a horrible dress shop. - UpsetGroom more

The selection is incredible. They have hundreds upon hundreds of gowns to choose from. I had selected several from magazines and they got almost all of them in stock! 2 that they did not have they found for me in their catalogues. I was very impressed and everyone was very nice. They were really busy each time I was there but always found the time for me. I had to wait sometimes for my fittings but with so many people I guess you never know how long is going to take for the people before you. But the fittings were fantastic too and half the price than the city!!! \r \r I highly recomend them. 5 stars! Pros: Best selection ever! Cons: Not so close to NYC more

This was my experience....sad, but true.\r \r I am a very recent bride who used this poor excuse for a bridal store for my wedding gown, as well as, my bridesmaids and flower girl dresses. I just happened to drop in to this store very soon after my engagement to ""just look"" and wound up trying a few dresses on. To my surprise, I found a great dress. I hadn't taken the opportunity to read up on reviews of this place (which now I completely regret) and figured they'd been around a long time, so how bad could it be? Well, very, very bad! \r \r During that first visit, the salesperson, Loliita, was very nice, of course, as she was trying to sell me a dress. After I agreed to order the dress, I found the bridesmaids dress and flower girl dress I wanted. I was in, and I had NO idea what I was in for!\r \r I will cut to the poignant moments of my experience....\r \r My dress was ordered in November. It arrived in January. I was NOT ALLOWED to come in to see it AT ALL until June. That's right, JUNE! I was told they would not allow it to be handled until 6 weeks before the wedding. UMMMM....it's my dress! I asked to try it on, at least (it was too small when I initially tried it on, so I wanted to see how it looked on me for the first time) and they told me absolutely not. I was dumbfounded and terribly angry. I spoke to the ""manager"" (a term I use VERY loosely) Donna, who was rude and basically told me ""too bad"". \r \r I was finally ALLOWED, after several unpleasant phone calls, to try my dress on in mid-june ( I would not take no for an answer any longer). But I wasn't allowed a fitting until late June. Thankfully, my fittings went ok and the dress ended up being fine (although very wrinkled upon picking up..I sent it back 3 times to be re-pressed..still not that great). \r \r Throughout the months of my engagement (which is supposed to be a lovely, happy time) I was faced with the rudeness of every employee of Paradise Bridals. They are in NO WAY a group of women (and one random man??) who are in the wedding business because they love what they do and are equipped to deal with brides and bridal parties. They fall very short on professionalism and compassion.\r \r As for my poor bridesmaids (who were just casualties in this battle)...\r \r Their dresses were ordered in January (for an August wedding). I started to call about their arrival in late May, figuring that had been plenty of time. Nope. I was told they were not in and they had no idea when they'd be in but was told by everyone not to worry (that's their famous phrase, even when you're in tears in their store). I called so many times throughout June. No dresses, no answers. My bridesmaids called almost daily throughout June. No dresses, no answers. I was told, by one of the bright ones that works there, that the dresses take a very long time to come because they come by cargo ship and it takes a very long time for the ships to sail here. Huh?? Then the next day, my bridesmaid called to see where the dresses are coming from and they told her that they come from a manufacturer in NYC. That's a LONG boat ride! That is just one ridiculous story out of too many that was given to us. They lied to us...a lot...all of them. The dresses arrived the second week of JULY for an AUGUST wedding!!! \r \r I won't even go into the nightmare that was the fitting process. To sum it up...shoddy seamstresses...no flexibility in appointments...rude seamstresses who tell you how fat you are (even said it to my 2 junior BM, who are 10 and 13).\r \r Each of the many, many times I was in that store, there was ALWAYS someone (a bride, a BM, a mother) complaining and unhappy and every time, it was as if the staff could care less. \r \r I would never recommend using this bridal store....ever. \r Cons: too many more

DO NOT USE PARADISE BRIDALS! Save yourself the hassle and go ANYWHERE else. The salespeople are rude, unfriendly and do not want to help you if they can possibly help it. I was rushed into buying my gown, and now I have to wait till 4 weeks before my wedding to even SEE IT! I was told that they do not do ""showings"" so even though they have the dress I am not allowed to go see it (and make sure they ordered the right one) or try it on until 4 weeks before my big day. Pros: Lots of dresses Cons: bridal fitting policy more

What made this experiance so nice for me was the staff first of all.. I don't know how anyone can complain honestly i seen them try to help a woman who only had 2 months to get a dress and was in a panic,,, The store seemed to also be kept well allowing customers to see their options and feeling compfortable to try on the samples n there dressing rooms! Donna i believe is the manager and she has been there any time i have had a question i have also been haelped by Tiffany and I think lauren. Sorry i try to remember everyones names..anyway i too have seen the horror of customers in there and i can't ever say that i could remain at such a professional level like them..Paradise Bridals has an excellent team if you want to be happy don't listen to some girls having a bad day go down there for your self to see!! Pros: BEST CUSTOMER SERVICE,ALTS CAPPED,TUXS,LARGE SELECTION!!!!! Cons: ABSOLUTLY NONE more

I was not the easiest bride and I am sure they get their fair share of bridezillas... (I saw one while I was in my second fitting and I could not believe my eyes and ears seeing this woman behave with the Staff, insulting them and all! But they kept corteous and put up with the abuse. I guess they are used to it because I would have not reacted that calmly if it was me in the receiving end...) Pros: Fantastic selection, helpful Staff, alterations, LOW PRICES more

I just walked in the door from Paradise Bridal and let me tell you... it's anything BUT a paradise! I was so upset I had to write, hopefully to help others avoid this place.\r \r When a BM and I walked in the door, I gave my name and appt time and was told, ""Who made that appointment? We're between shifts right now, I have no one to help you."" Despite the abrupt greeting, I patiently waited (20 minutes at least) and checked out the bridesmaids racks while we looked. When an associate finally approached me to take me to the bridal section, I began explaining my dress likes and dislikes to her. She clearly found me to be too picky, as her eye rolling and tone of voice pointed out. She frequently walked away from us, leaving us to search the racks alone. \r \r When I decided on a few dresses to try on, I asked for a slip and corset/bridal bra to use. She returned- after quite awhile of waiting- with a VERY large ball gown slip. I told her that I thought the slip was too big for the dresses I was trying on, as they were all A-lines, and she literally SCOFFED at me, ""You don't know what you're talking about, trust me, this is what you need."" I continued to protest, knowing that it would totally change the look of the dress if the slip were all wrong, and she again rolled her eyes at me and began talking to me like I was an idiot: ""Trust me, sweetheart, this is what you need. I don't have anything else for you."" \r \r I gave in and went in the fitting room to try it on, only to realize I did not get a bra. I waited, half undressed, for about 5 minutes. My BM then went to find the attendant, only to be told by ANOTHER employee that they do not give out bras or corsets- a point I could've used when I made my appointment (What bridal salon has only one extra large ball gown slip and no bras for trying dresses on???). Regardless, I closed the door again and struggled into my dress- alone, as the attendant did not help me dress (she was gone again). I opened the door and asked my BM to find her and bring back some dress clips so I could come out into the store and look in the mirror without exposing myself to the entire store. ANOTHER 5 minutes later, she came back to tell me that the woman asked her to wait and walked away.\r \r That was the final straw- I dressed, left everything in the fitting room, and walked out. As we were leaving, I heard the woman saying, ""I TOLD you to give me a minute!"" \r \r Overall, the customer service at this ""salon"" was atrocious. Unless you make a point of saying you intend to purchase on the spot, you will not be treated well in this store. It is not worth the time and frustration. And FYI- 2 of the dresses I saw in others salons were $700 MORE here than in the other stores! Pros: good selection Cons: rude, terrible customer service, unprofessional more

What a terrible experience! Unless they are making a sale the associates want nothing to do with you. They were rude to me (the bride) and rude to my girls. They never answer the phone or follow up to let you know your dresses are in. It was one let down after another. I was promised a discount that they couldn't honor. The prices may be cheaper but it is well worth paying more somewhere else for better service. And worst of all, after I bought mine and all the bridesmaids dresses there, they wouldn't give me a discount for the tux's! more

when my sister had her 3rd fitting we were told that the dresses came in two weeks prior to her fitting and we were neva called. so no its 4 days b4 the wedding and i the maid of honor still having problems wiht the dress fitting me. they had to order me a size 20 and they needed to take it in. so they did and i told then lady doing it that not to take it in that much i want to be able to breath and sit at the wedding. she told me it has to be this way b.c the dress is a form fitting dress. so she took in to much and i guess they never heard the saying meassuare twice cut once. b.c they cut the dress b.4 my last fitting. my first fitting was on may 2nd and now on friday im going for my 4th. yes u hear me right 4th. they couldnt get it right the frist 3 tiems.my bones in the dress are messed up also and she said it just has to get ironed i said no it needs to get fixed. so thank god for one of the other bridemaids being there and when they say the two dresses next to each other they say it was wrong. i dont understand y they cant do there jobs right the first time. i wish we neva went there. and they really need to learn how to answer a phone and put u throw to the right people. they had me on hold for 45 mins on night. thats not right. if the wedding wasnt 4 days away i would of said screw them and went somewhere else. theres one lady i think her name begins with a P.... is a roaly Bleep. she needes to take the stick out of u know where. i think the owner needs to make major changes there and she should get let go. what does she do anyways she walks around like her (sugar honey ice tea )doesnt stink. i told all my firends not to use them and had them spread the message. its not right what they do to people. its ur job do it right people. Pros: had the dress we wanted Cons: service, altarations, phone skills more

I loved the store, the people and the selection. I was overwhelmed by the vast array of bridal dresses and headpieces, veils and all the rest. The sales people were excellent and they helped me with all my (many!) questions (thank you Marge!) Prices were great too! \r \r I almost forgot: my mother got her fantabulous dress here and she was the talk of the party. What a gown!\r \r I know that it is impossible to please all people all the time but you made me very happy. Thank you! Pros: Amount of samples, quality and prices more