N.R.G Heating and Air

As the weather turned chilly, I realized that my furnace had stopped working. I called several companies on a late Friday night, and N,R.G. Air made time for me on Saturday itself. They gave me a free estimate and explained the problem, and then provided updates on when the part was expected. Since my furnace had been installed several years ago (by someone else), there were unforeseen issues with the system, and much to my surprise, the guy spent additional hours investigating my furnace to make sure it worked properly without billing me for his extra time and effort. He takes great pride in a job well done and checks in after the service to make sure all is well. If everyone I came across when fixing my apartment were this prompt, courteous, professional and experienced, life would be so much better! I highly recommend N,R.G. Air heating because of the quality of their work and the attention to customer service. N,R.G. Air is a crucial element to living comfortably, so finding a quality, reliable provider is such a relief! more

It is obvious that N.R.G. Air has a very positive philosophy about who they hire, how they treat their employees and how they want them to treat their customers. I rarely find a company with so many polite and congenial people. Everyone I have worked with or talked to has been so nice. Everyone Ive been in touch with at N.R.G. Air has been exceptionally positive, polite and considerate. It makes everything so much easier to accomplish when you know you can count on the civility of the people you're dealing with. There are always going to be concerns, adjustments that need to be made, and problems to be solved. I feel that I can count on whoever answers the phone at N.R.G. Air, or shows up at my door to be a polite and decent person, as well as competent. I know they are working toward my complete satisfaction with the job they are doing. It is so much easier to do business with a company that ensures that their workers treat their customers well. I will have no problem recommending N.R.G. Air to my friends. more

I checked with a lot of LA heating and air conditioning contractors before i chose one that I was comfortable with. So glad i went with N.R.G. Air. They did a fantastic job and were very nice. They had a pretty good discount combined with the $1500 tax credit and the savings from having an efficient system, this was the best value I could have possibly gotten. I'm glad they asked me to write a review for them because I am very happy to do so. I see that they have been asking others to do the same. Good thing, because the word needs to get out that these guys are the best value for your money. I'm happy to help. Go for it guys, tell all your customers to write reviews. You deserve it. more

Our furnace went out and as you know, it's been cold lately. Air makers came out the same day we called, got to work immediately and fixed the problem. i was so surprised at the price and almost felt guilty that I wasn't paying him more. Very cool dude and did excellent work. I'm happy to say our furnace is working great and we're all toasty for the holidays. more

Our furnace went out and as you know, it's been cold lately. Air makers came out the same day we called, got to work immediately and fixed the problem. i was so surprised at the price and almost felt guilty that I wasn't paying him more. Very cool dude and did excellent work. I'm happy to say our furnace is working great and we're all toasty for the holidays. more

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We were extremely impressed with the service at N.R.G. Air. Our water heater was leaking all over the garage and we needed help FAST. We were undecided between getting a new standard water heater or a heat on demand system. Technician was wonderful about explaining all the pros and cons to us about both items. We ended up getting a 50 gal standard heater and we are very pleased with our decision. He installed the heater quickly and efficiently. We definitely recommend them to anyone needing fast, quality work. more

N.R.G. Air was a company I used because they were referred to me by a friend. I had been pricing around For a high velocity system and was getting quotes all over the board. Some shady company was even offering a TV with purchase. N.R.G. Air quote was not the lowest bid but the difference in price was clearly spelled out in the quote. the N.R.G. Air crew did a fantastic job, cleaned up every day finished right on time and on budget. Would highly recommend them and plan on having them back to install central air-conditioning in my mothers house. Glad to know their are still honest hardworking contractors out there. more

Quick response time,very knowledgeable, professional,and helpful.They took time to go over my options and explain witch brands were best suited for my situation,very reasonable prices especially the Carrier equip. We are happy with the new ac and heater, works great.The guys did a great job,would recommend N.R.G. Air to all my friends & family. more

Quick response time,very knowledgeable, professional,and helpful.They took time to go over my options and explain witch brands were best suited for my situation,very reasonable prices especially the Carrier equip. We are happy with the new ac and heater, works great.The guys did a great job,would recommend N.R.G. Air to all my friends & family . more

I wouldn't hesitate to refer N.R.G Air to everyone I know who needs air conditioning for their house or business. They are very technical, understanding how your house has different needs depending on where you live and how often you run the system. We've always gotten great service - we're happy customers! :) more

We had the unexpected occur, just before Christmas. The old unit was Carrier and had served me well. I did my typical online and friend and neighbor research. I called several big name HVAC companies. I was having some difficulty with inconsistent information. A neighbor referred me to N.R.G. Air, stating that they had a very difficult install and that this was the only company willing to take the job on. They were quite happy with the outcome. Technician came out and walked my home. We discussed options, needs, preferences, costs. I promptly received an estimate for three options, each of which he explained fully to me. I decided to add central air and replace existing duct work at the same time. I chose Rheem products. The day the job began, we had rain blowing sideways, the attic roof leaked, the yard turned to muck. We encountered many challenges in this project that never could have been for seen. This guys were super. Very patient, provided great problem solving suggestions as they occurred. The crew are knowledgeable, polite, professional and worked hard in difficult conditions. They showed up on time, cleaned up each night and accommodated my 4 cats and a dog. I am not one to gush about customer service and I am VERY PICKY about contractors and fit, finish and function. They system exceeds my expectations. Follow up customer service has been prompt and professional. In short, I would highly recommend N.R.G. Air for your HVAC needs. Thanks guys! more

I called N.R.G. Air when my heater wasn't working. They came out within the hour and the technician was very good at what he did and I had heat within a half hour. I had 2 other companies come the day before and both told me my heater needed to be replaced which I thought was strange since it was only 11 years old. I just want to say that this is a good company to call if you need someone good and they seem very reasonable as far as price. more

I called N.R.G. Air when my heater wasn't working. They came out within the hour and the technician was very good at what he did and I had heat within a half hour. I had 2 other companies come the day before and both told me my heater needed to be replaced which I thought was strange since it was only 11 years old. I just want to say that this is a good company to call if you need someone good and they seem very reasonable as far as price. more

I have been a customer of NRG for many years, I think the first time was just from the Yellow Pages, but ever since I have exclusively used them for all my air conditioning and heating needs. I find their technicians very knowledgeable, pleasant and polite. They are reliable and show up for all appointments promptly and on time. Their prices are very competitive, especially for the high quality of work they do. They are always available for any emergency that might occur. A few years ago I had them replace my water heater. Since then I have them do a checkup every year. Recently two technicians arrived for my annual checkup. One of them even did some minor adjustments on my kitchen faucet at no extra charge. He drained my water heater efficiently. The other technician spent over an hour with my gas heater. He changed some of the settings to make it run more efficiently. more

We went through quite a few appliance repair places before, finally, our neighbor recommended NRG Air saying that they are really laid back, but they really know what they are doing. I don't think it takes a rocket scientist to repair dryers, so the most important thing is that their work is solid and their prices are decent....even on the inexpensive side. And, in the time, when I've been faced with an appliance repair emergency, NRG Air was there! more

Dear NRG, I want to say thank you for the wonderful and professional service provided to me by Ben R. and his crew and Chris and his crew in the instillation of my furnace. They were knowledgeable, polite and courteous. The work was complete and they left everything clean. I would highly recommend them to my friends and family. Thank you again. In appreciation, Esperanza Gray more

I want to thank you for your rapid response to my call for help when my new house heater was not performing correctly- I have found your company to be professional with a sincere desire to help your customers. I especially want to praise the quality of help you have. Your technicians, Tony and Alex, made the whole process a pleasant one. They were very professional and exhibited an earnest desire to please and get the job done. It was a pleasure to have them. Thank you again. I am very pleased with my new heater and the company that sold and installed it for me. Sincerely, Carol Dele more

My 25 year + heating and air conditioning was giving up the ghost. I had a couple of repair estimates that were, to put it mildly, ridiculous (both in price and identified ""issues""). I had estimates to replace the whole thing (condenser and furnace) and NRG Air won my business with their no-nonsense approach and their willingness to work on different price option/combinations. Trust me, I called several different HVAC repair companies when my air conditioning wasn't working and NRG Air was definitely the most prompt to return my calls and gave me by far the most reasonable price for the repair job. They were extremely professional during their inspection talking with me about all the possible causes and potential solutions. New equipment was installed Monday and I couldn't be happier. Their work is clean, clean, clean. They keep to their word, show up on time and their work is professional. Pricing is excellent. One of the things that differentiates this company from other tradesmen is that he reads and promptly answers (that night) e-mail! This might seem like no big deal to some, but to me it is a huge deal as all communication, negotiation etc. is done promptly, a record of such is established, and it imbues a sense of trust. I have worked with others who apparently think e-mail is only useful to spam me with the latest deals, coupons, fall specials and whatnot, and can only be bothered to communicate over the phone. Not NRG Air. I won't hesitate to use them in the future... Excellent customer service and NRG Air certainly knew what they were doing and did it at a reasonable rate. I wouldn't hesitate to recommend NRG Air to my friends and neighbors, and should I ever need a new heater, this is the company I will call. These guys are great! more

I recently had my furnace stop working and after reading the reviews, so I called NRG Air. They arrived 10 minutes early (unbelievable for most contractors) and had replaced the malfunctioning part and were gone in less than 1 hour. The tech was extremely nice and explained everything clearly to me. The office manager was also very helpful in scheduling an appointment. Couldn't be happier with NRG Air...Highly recommend! more