Minneapolis St. Paul Plumbing Heating Air

Wayne, thanks for a job well done and promptly. Your tech, Pete, was very nice and installed the disposal, and a new faucet that he had on the truck, and cleaned up thoroughly. Appreciate the work. more

They were very professional. They were not pushy and seemed to operate with high business standards. They answered all of our questions. - R. Meden more

Very friendly company, and the service provided was excellent. The furnace issue I had was completely handled all over the phone, and for that level of customer service I have to highly recommend St. Paul Plumbing. - Jennifer S. more

Very friendly company, and the service provided was excellent. The furnace issue I had was completely handled all over the phone, and for that level of customer service I have to highly recommend St. Paul Plumbing. - Jennifer S. more

Plumber was very professional in all he did- Auntie Carol more

The service was wonderful. - Barb D. more

Service Technician was friendly, knowlegable and efficient. - Bill F. more

Outstanding professional expert plumber he did a great job. more

I called this company because I needed a new garbage disposal installed. I had already purchased the garbage disposal at Menards - it was on sale - and just needed someone to help with the installation. I called this company to come out and install the new disposal. The guy opened the cupboard door, looked at the old disposal, and wrote up a quote of $390.00! \r \r I wish I would have researched pricing for this work earlier. I had them do it because I thought well, OK, if that's what it will cost...\r \r I am very disappointed in this company - they truly are scam artists. They prey on those that don't fully understand the work needing to be done. What happened to the "good guys?" The repair men and women that come out, access your problem, fully explain what they will be doing to solve it, and charging a fair price to do so. \r \r Please, learn from my mistake and do not use this company. more

I called this company because I needed a new garbage disposal installed. I had already purchased the garbage disposal at Menards - it was on sale - and just needed someone to help with the installation. I called this company to come out and install the new disposal. The guy opened the cupboard door, looked at the old disposal, and wrote up a quote of $390.00! \r \r I wish I would have researched pricing for this work earlier. I had them do it because I thought well, OK, if that's what it will cost...\r \r I am very disappointed in this company - they truly are scam artists. They prey on those that don't fully understand the work needing to be done. What happened to the "good guys?" The repair men and women that come out, access your problem, fully explain what they will be doing to solve it, and charging a fair price to do so. \r \r Please, learn from my mistake and do not use this company. more

We hired SPP&H to check out a leak in our toilet. The plumber came, and just for taking the toilet off charged $468!!! To top it off, they added just a new phlange and wax ring, and a new toilet, for an additional cost of almost $1100 for a total of almost $1600!!! Just to replace a toilet! We looked up the cost of the toilet on the manufacturers website and found the model we were given sells for over 1/3 less than SPP&H charged. Also, after consulting 4+ other plumbers, every single one agreed that we had been completely ripped off! Do NOT hire this company unless you want to pay multiple times what the work.product is worth!!!! Pros: Nothing Cons: Horribly overpriced service more

I wanted to be sure you heard from me about my request for help with a dishwasher installation, December 12, 2009. I called to see about getting some help, was told the service call would be $68 and some change but that would be applied to whatever work I needed done. Mind you, I told the dispatcher I needed a dishwasher installed. I wasn’t given any range of costs, just the information I relayed. So the tech shows up, sees the already unboxed dishwasher sitting feet from here it needs to be installed, all parts present, old dishwasher disconnected and removed. He checks the dishwasher, his book, and then writes me out quote for $516. $516, plus removal as I asked about that. I laughed, rather than cried, at the audacity of this insane number. I’ve had a hell of a week, and thought I’d get a pro on this job and make things easier. Instead, I just got hours of waiting for some insane aggravation that could have been avoided if the dispatcher would have said something like “oh yeah, in a perfect world, this is going to set you back at least $500. Minimum. Still want us to come out?” So, I wrote a check for $68 for the privilege of being treated like a rich idiot, and declined the offer. I set about doing the work myself, which took me a little more than an hour. I’m a nonprofit manager, but I can read an installation manual. So I gritted my teeth and did just that. Assuming your people have actually installed a dishwasher before (as I hadn’t), they should have been able to do it about half the time. They want $1,000 an hour? Really? Pros: Used to be good Cons: Prices too high for anyone to use more

The technician was not only very competent, he was very friendly. So often, service technicians are missing the customer service concept; being able to explain the inner workings of the equipment in laymen's terms. The technician that serviced my furnace absolutely got it. He did an outstanding job. more

I was very pleased with the professional service I received from your estimator, technician and office staff who set up the appointments. They answered all of my questions, and ensured I understood what to expect and how to request my rebates. more

I appreciate the efficient, courteous response of the staff who answers the phone, in this case it was Jennifer. She listens carefully and responds quickly. Mark Skog installed a water heater for me a year ago, and I requested him for this last call to drain the water heater and make other repairs. He is a fine plumber. He knows his field, and does quality work. He is intelligent, well spoken, and pleasant to speak with. He explains the work he is doing to the customer, and answers questions, which is important to me. He leaves everything in order, and is very competent, patient, and calm while doing his work. I feel quite comfortable with Mark coming to my house. Thank you for your fine service. more

Good, this was the first time I've used your services and I was happy with the results. Everyone from the receptionist to the technician were very friendly, knowledgeable, and professional. ***Authenticated review by Review Boost Pros: very friendly, knowledgeable and professional more

We had two repairmen (one plumber and one HVAC). They were prompt, professional, and friendly and seemed to do a nice job. My only comment is that the service performed seemed to be pretty expensive for what was done. I have no doubt it is high-quality but it just seemed a lot higher that what I thought for what we needed done. To be fair, though, I was given the estimate before the work started and it ended up being less than the estimate because some of the work was done more quickly than estimated. Overall I was very happy and would recommend the service. Just make sure you are prepared to pay what it will cost. ***This review has been authenticated by Review Boost more

Called up St Paul Plumbing with a leaky faucet. They came out the same day and fixed the problem. I even knew the cost up front. I would recommend to anyone. Pros: Same Days Service, Cost up front. Cons: Can't think of any more

My wife called them since we were remodeling and wanted 2 toilets reinstalled after our project. Their estimate was over 3x what we eventually paid for the work. Over $800 to install two existing toilets! If we were talking installing toilets in the space shuttle I would understand, but not a residential bathroom. We ended up paying $250 for the both of them. They charge a fee to come out (over $60) so be careful, if you don't like their estimate you have to pay them anyway. I am guessing that this fee is a big part of their business. Never calling them again and telling others my story. Pros: Showed up same day Cons: If you don't like the high estimate, you still pay a fee more

I called St Paul Plumbing for a leak under the sink. They sent out a plumber the same day. He looked at the work that was needed and gave me a price. He performed the work which was a bigger job than he thought. However, I did not pay any more than what he said it would cost. I am very happy with service provided to me. Pros: Response and Work Cons: Don't Have Any more