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Mike Counsil Plumbing and Rooter

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1915 Otoole Way
San Jose, CA 95118

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(408) 444-9381
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Reviews
( 185 )
( 96 )
( 7 )
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( 16 )

Best

moved in to our new home, to find that our piping was a mess and we weren't getting hot water and pressure was low... Bobby came in and provided and overview with solutions that f...

Worst

Mike Counsil Plumbing is very over priced. The overall job was good but not great. my expectations of the length of the job and the overall quality did not meet he price charged...

Very Professional Job 8/15/2016

Charles Saulus lead the team and he is very knowledgeable and capable. He does Quality work and communicates on a regular basis which is very helpful. more

Outstanding service and Outstanding Plumbers 8/13/2016

Mike Counsil Plumbing, performed a repipe of our home. The plumbers were very polite, accommodating, and friendly. They kept our home very clean during the project by installing a plastic barrier to keep the dirt and debris out. Very happy with their performance and helpfulness I would highly recommend them to anyone who needs plumbing. more

Fixed the main water line into the house 8/13/2016

Our main water line into the house was suddenly started leaking. We called your company and within 3 hours your staff came out, fixed and replaced the pipe a few hours later. We appreciate the professionalism and expertise your company offered. more


Very good serice 8/11/2016

Prompt response to call. Very efficient. more

The man was nice, did a decent job. 8/10/2016

The man should have looked a bit more carefully at the problem before diagnosing and giving an estimate. The actual problem was not what he originally thought. I had to point this out to him. more

medical building 8/8/2016

MC Plumbing is on the high side of pricing. Their work is good but I question their sales individuals. more

Excellent Service 8/3/2016

Everyone at Mike Counsil Plumbing is professional, competent, conscientious and very easy to work with. They are more expensive than some others, but it's worth it to feel confidence in the service we're getting. They are willing to do as much as possible to give you the best deal they can. more

no service performed* 8/2/2016

*But I put down a deposit of 5,000.00 at least weeks ago, the program did not approve me, and I am still waiting for my money to be refunded. Apparently, someone was on vacation, (I guess business stops when this important person is away), and after numerous calls still no call back or refund check. more

Professional 7/27/2016

Great job in assisting me with my plumbing needs. more

Cody did a great job on this service call. 7/26/2016

We had our annual inspection and service. The service tech, Cody was on time and did a great job inspecting our plumbing, servicing the water heater and making suggestions regarding maintenance. we were very pleased. more

very unproffisional 7/25/2016

They had a window between 330pm and 400pm.they arrived at 430pm. I told them what the problem was and they said they needed to go under house to check pipes. I told them there was a clean out in the front of house and on the roof. they stated that they were not allowed to go on roof. They then turned off the main in the front of the house and tried to clear the clog in the master toilet with a 10 foot snake. When that didn't work he disconnected the water feed from the toilet and unbolted the toilet. That is when he told me that it would cost 585.00. to six hundred to pull the toilet for repair. I refused the charge and he went back to secure the toilet bolts. He then went out to turn on the water but forgot to hook up the line to the toilet. This caused water to spray threw the whole bath room when I yelled at him to turn it off. he said he would come back in and clean up the water that was in the bathroom. at this time I was not letting him back in the house. My son hooked up the water and we bought a 50 foot snake and fixed it our selves. 15 min to clear problem. If you had a third person from your company with them I would have had all three stooges in my house. I hope you are better electricians then you are plumbers. I feel I thru $89.00 dollars down the toilet for your workmanship. I will never recommend your company to anyone! more

Unable to provide diagnostic services 7/25/2016

We called for a diagnostic service on our water heater to determine which of two parts had failed and get estimate to replace the faulty one. Plumber did no diagnostic work at all and simply quoted me to replace the two parts I told him could be faulty. $90 visit to tell me what I told them. more

Complimentary check-up 7/24/2016

Eric and his team came to inspect the work they had done when they replaced our entire sewer system as well as our water system. This was a complimentary follow-up which is part of the service they provide. They noticed that our water heater anode rod (they showed it to us) and explained why it needed replacing. They did so during that same visit as well as installing a seismic valve. As usual they were friendly, prompt, courteous, and respectful of our home. more

Over Valued 7/22/2016

Mike Counsil Plumbing is very over priced. The overall job was good but not great. my expectations of the length of the job and the overall quality did not meet he price charged. They quoted 10 days to complete the job, they completed in 8. This would normally be a good thing except for the price they charged. There plumbers left early and sat in their trucks. They did follow up on my clean-up concerns and credited me for trenching they did not have to do but the credit didn't related to the amount they charged vs the percentage they actually did complete. I will say they do an awesome job of lining your house. But the last day they left without cleaning all the dust from the front yard they created. And they constantly asked for more money during the process. more

True professional service. 7/21/2016

Prompt, experienced personnel who kept me well informed of the problem and alternatives to fix it. more

EXCELLENT SERVICE! 7/21/2016

SERVICE WAS EXCELLENT. JERRY WAS VERY FAST, COURTEOUS AND PROFESSIONAL. HE FOUND THE PROBLEM RIGHT AWAY AND FIXED IT IN NO TIME AT ALL. WE WOULD DEFINITELY USE YOUR COMPANY AGAIN. more

It was fine. 7/19/2016

It was done to our satisfaction more

Too expensive. the cost is not reasonable. 7/18/2016

The cost estimate from Mike Counsil technician of $ 3,756.00 to replace and install new heater unit is too expensive. I got it only for $ 2,500.00 with the same brand and capacity of water heater installed by another licensed contractor. more

Too expensive. the cost is not reasoble 7/18/2016

The cost estimate from Mike Counsil technician of $ 3,756.00 to replace and install new heater unit is too expensive. I got it only for $ 2,500.00 with the same brand and capacity of water heater installed by another licensed contractor. more
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Owner Message
  • Mike Counsil Plumbing has been in business since 1994 and can handle all of your emergency plumbing issues and any other plumbing issue you may have. Our plumbing technicians can clear your drains, toilets, showers, tubs, sinks and do it in a clean and professional manner. Trechless sewer lines are a specialty of ours along with hydro-jetting, water jetting, and general plumbing repairs. Our plumbers are friendly, clean and professional. We service. San Jose, Cupertino, Los Altos, Sunnyvale, Cambrian Park, Willow Glen, Saratoga, Milpitas, Santa Clara County, San Mateo County and Alameda County. Best plumber in the valley

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