Michaels Bellevue Subaru

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15150 SE Eastgate Way
Bellevue, WA 98007

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(425) 641-2002
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Michaels Bellevue Subaru - Bellevue, WA
Michaels Bellevue Subaru - Bellevue, WA
Michaels Bellevue Subaru - Bellevue, WA
Michaels Bellevue Subaru - Bellevue, WA
Michaels Bellevue Subaru - Bellevue, WA
Michaels Bellevue Subaru - Bellevue, WA
Reviews
( 74 )
( 12 )
( 8 )
( 6 )
( 29 )

Best

I had a great experience at Michaels VW. I didn’t have an appointment but I still was able to get my car in the shop. I drove the car home the same day. Very helpful and knowledge...

Worst

I made a reservation for an oil change the week before my appointment (you knew I was coming for a standard oil change). I get there on time and wait an hour for them to tell me t...

Very friendly and helpful staff at Michaels VW! 11/24/2017

I had a great experience at Michaels VW. I didn’t have an appointment but I still was able to get my car in the shop. I drove the car home the same day. Very helpful and knowledgeable staff. Great atmosphere. I would recommend them to friend or family member. more

2 Days to Change a Tire 10/16/2017

I've been good to Chaplins/Michaels and generally a big fan. Brought my 2010 CC in with a nail in the tire and unfortunately didn't get it back for 2 days. Don't know if that's normal but it certainly felt like a long time to change tires. On top of that, couldn't change the tire earlier because the "log ring key" (?) was missing. My car has only been to Chaplins and you guys replaced the tires a few years ago so it must have been lost sometime while being serviced. Regardless not sure if i have a new key or if i need a new key. Please let me know. Looking forward to the bugs getting resolved while the transition to Michaels continues. more

Recent Service at Michael's 10/15/2017

Service was quick. I expected it to take longer, and was pleasantly surprised when it was done in one day. Staff is very friendly and makes sure you understand what needs to be done. more

Haaken was fantastic! 10/14/2017

The salesperson that I worked with was phenomenal: he made everything simple and easy. I really appreciated all of the extra effort that he put in. more

Oil Change 10/14/2017

ok but was surprised the Service Technician was unwilling to break down the 60K Service charges. more

Quick easy service 10/14/2017

Professional and timely. Great experience! more

Service 10/12/2017

Great job more

Horrible. 10/11/2017

I made a reservation for an oil change the week before my appointment (you knew I was coming for a standard oil change). I get there on time and wait an hour for them to tell me that they could not complete my oil change because they did not have an oil filter. i am not sure what kind of dealership service department doesn't have an oil filter in stock.. They told me I would have to wait multiple hours. I had to go to work and I made my appointment in the morning for a reason. I then had to take a loaner car to work and then come after work out of my way to pick up my car all over an oil change. Not impressed. The only reason I am giving 2 stars is because the front desk lady was very sweet. more

Ricky is the reason we come back for service. 10/9/2017

Was slightly inconvenient not getting a loaner car, seems things have changed with new owners, the vibe is not the same but Ricky is your stable employee & goes the extra mile. more

Unbelievable service and terrific Rep. 10/8/2017

I will always go to Michael's and request Chrissy for any work that needs to be done on my car. So Impressed !!! more

New Golf Alltrack SE 10/6/2017

Purchased an Alltrack SE w/DAP from Tim and had a great experience. It was a fairly quick process and nothing was pushed too hard on me and we walked out with a car we love! Tim made sure to offer us everything we could have wanted to make sure the buying process was pleasant for us. Even including scheduling our first service on the car. Thank you Tim for a great experience! more

Customer Care 10/6/2017

We were able to get an appointment within 24 hours. They finished the work ahead of schedule. We were greeted professionally and our service representative was kind, thorough and efficient. We felt well taken care of and will return when our next appointment is due. Thank you! more

Great! 10/4/2017

My car came back with the sensors working perfectly. It was detailed and smelled brand new! Thank you! more

Justin was awesome! 10/4/2017

Very busy place but great service. I will definitely schedule a follow up appt this spring for a full going over. more

New Car Look! 10/2/2017

I have a 2007 Jetta. Last week, I headlights on my car were buffed and the interior/exterior of my car detailed. Other than a few stickers left on the windows by my grandchildren, my car looked and smelled like new! more

Ricky Ancheta always provides truly exceptional service 10/2/2017

I purchased my new Jetta in 2003, have worked primarily with Ricky Ancheta since for servicing needs, and he has always provided truly exceptional service. Appreciate it. more

Excellent job 10/1/2017

I love to come with my Volkswagen at Chaplins. Great excellent job, great service , satisfaction guaranteed at superlative! Thank you very much for everything! more

My review 10/1/2017

They did not complete the work they we supposed to complete. No shuttle pick up as requested. more

TDI fix, sort of. 10/1/2017

I scheduled my TDI to have the necessary recalls repaired and an oil change. One of the repairs was overlooked as the check engine light would need to be on for it to be repaired- a day later, its on. The oil change was forgotten about. I've also never had a dealership perform repairs and not vacuum the interior. My car was returned dirtier than I brought it. The loaner car I was given- while it is always greatly appreciated for the convenience (really the only saving grace here) I was completely covered in white dog hair every time I sat in it. And I wear all black for work. The irony of this is that I was told I would be charged $150 for a cleaning fee if I brought a pet into the car (I don't have pets). Given everything that was overlooked and that i would have to go all the way back to Bellevue for an experience that really wasn't positive, I will call back and find out exactly what wasn't done and go to University dealership for the other fix that was overlooked. I have an appointment tomorrow elsewhere for the oil change & tire rotation. more

Excellent and Easy 9/28/2017

Great experience, thanks for making my first service visit a great one! more
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Additional information
  • Hours: Sun 10am-7pm, Mon-Fri 9am-9pm, Sat 9am-8pm
  • Payments: Visa, Master Card, Discover
  • Neighborhoods: West Lake Hills
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