I've been good to Chaplins/Michaels and generally a big fan. Brought my 2010 CC in with a nail in the tire and unfortunately didn't get it back for 2 days. Don't know if that's normal but it certainly felt like a long time to change tires. On top of that, couldn't change the tire earlier because the "log ring key" (?) was missing. My car has only been to Chaplins and you guys replaced the tires a few years ago so it must have been lost sometime while being serviced. Regardless not sure if i have a new key or if i need a new key. Please let me know. Looking forward to the bugs getting resolved while the transition to Michaels continues.
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