top 10

Lia Hyundai Albany

id: 38643982
marker

945 Central Ave
Albany, NY 12205

marker
(518) 458-2277
Incorrect info? Correct your listing
Main categories:

Models

Related categories:

Sports & Recreation

,

Hobbies

Reviews
( 101 )
( 10 )
( 5 )
( 3 )
( 5 )

Best

This is our 4th Santa Fe. We love the vehicle and we have only gone to Lia Hyundai of Albany, except when going across country, in which case we went to other Hyundai dealerships.

Worst

I have bought 3 cars at this dealership and over the last couple of years the quality of the personnel has gone down. From both the Service and Sales side, they are less knowled...

Accommodating! 4/10/2014

Whenever I visit, the service and accommodation are superior. I always consider using their service dept over any other alternative. more

Great Service 4/8/2014

I love the service provided at Lia. Especially Eddie who is always efficient, timely, and explains everything so that I am constantly in the loop. I would highly recommend! more

good prompt service 4/7/2014

excellent service and knowlegable staff more

Well Run, Great staff and clean & comfortable! 4/5/2014

I have never had a bad experience at their facility ..they are helpful, polite and informative - I would give them a 10 out of 10 for customer satisfaction..I have and will continue to use them as my car dealership and also recommend them to all my friends and associates - they run a "top notch" operation!!! more

Always great service.. 4/3/2014

Service is always above and beyond any I have ever received at a repair garage more



Customer appreciation 3/21/2014

They truly understand when you bring in your vehicle that they are working with people, not just cars. Thank you Lia Hyundai for your customer service, we are so fortunate to have you in the neighborhood! more

Customer Service 3/19/2014

The staff at Lia Hyundai are great. Very courteous and friendly and they take their time with each customer. more

great service 3/18/2014

We had a wonderful experience at Lia, They fixed everything and even gave me a rent a car! more

Service service 3/13/2014

Called and made an appointment and discussed my concerns with the service rep. My wife took the car in and picked it up following service. They failed to attend to one of the problems I discussed with them and didn't notify my wife of problems found during routine inspection. When she reported this to them they said bring the car back which require her to miss another day of work. Finally the service rep offered to call her back with an appointment and give her a loaner car, four days later he still hasn't called with an appointment. more


Great service 3/2/2014

I dropped by without an appointment to get my oil changed and was in and out quickly. I was impressed by how smooth and professional every part of their operation was. I wish this place was closer to my house! more

Service manager tried to rip me off! 2/21/2014

This regular maintence made me rethink about the honesty of the service managwe of the dealership. He showed me to replace the both front and rear break rotor and resurface break pad and he charged me over $600! I refused to fix them due to the quote was too much expensive. After leaving the dealership, I contaced a couple of other dealers to get estimates and thereasonable range was 250~260. I caapnnot believe the service manager tried to overcharge me. I have been using three hyundai vehicles since 2003 and rethink about the Hyundai's dealership management. Hyunday headqurter should manage local dealership thorouly otherwise you will lose a customer loyalty including me. It was the worst car maintenance experience in my life. more

Chuck, Chad, Don and Eddie 2/19/2014

Service team is the best we've found. Friendly, fast, and efficient. They always treat me and my family like friends - way beyond just getting the job done. more

People are great, fees are not, thanks. 2/12/2014

I wrote a long one, please read, thanks more

the best!!! 2/12/2014

I always get the best treatment whenever I go to Lia!!! The staff is very courteous and helpful!!! Have had 3 cars and am very, very, satisfied!!! more

friendly but not impressed with waiting room 2/11/2014

too many employees passing through waiting room, distracting, not a coffee drinker, wish there was alternative to coffee for refreshments. more

Service Dept was Excellent! 2/7/2014

Chuck Richardson in the service dept was above fantastic. He was very helpful to us and got us on the road and running quickly. ( Our son was in ICU in Pennsylvania) and Chuck expedited everything. Thank you so so much. more

Lia Hyundai Service 1/28/2014

Since 2005 we have purchased 5 Hyundai vehecles all of which have been satisfactorily serviced at this facility. Service Advisors are outstanding, personable, knowledgeable with the customer satisfaction paramount. We will continue to be return customers. more
< Previous 1 2 3 4 5 6 7 Next >
badge