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Service manager tried to rip me off! - Review by citysearch c | Lia Hyundai Albany

Lia Hyundai Albany

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Service manager tried to rip me off! 2/21/2014

This regular maintence made me rethink about the honesty of the service managwe of the dealership. He showed me to replace the both front and rear break rotor and resurface break pad and he charged me over $600! I refused to fix them due to the quote was too much expensive. After leaving the dealership, I contaced a couple of other dealers to get estimates and thereasonable range was 250~260. I caapnnot believe the service manager tried to overcharge me. I have been using three hyundai vehicles since 2003 and rethink about the Hyundai's dealership management. Hyunday headqurter should manage local dealership thorouly otherwise you will lose a customer loyalty including me. It was the worst car maintenance experience in my life. more
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