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Lia Hyundai Albany

4.6
124 reviews
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id: 38643982
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945 Central Ave
Albany, NY 12205

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(518) 458-2277
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Reviews
( 101 )
( 10 )
( 5 )
( 3 )
( 5 )

Best

This is our 4th Santa Fe. We love the vehicle and we have only gone to Lia Hyundai of Albany, except when going across country, in which case we went to other Hyundai dealerships.

Worst

I have bought 3 cars at this dealership and over the last couple of years the quality of the personnel has gone down. From both the Service and Sales side, they are less knowled...

Good Service 9/1/2014

Chuck at Lia Hyundai is polite and professional. Good job. more
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Good Customer Service 8/30/2014

Service Rep was outspoken and very helpful. more
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Attentive, Thorough, Clean, and On the Ball! 8/27/2014

I have had all very positive experiences with this dealership and employees from the purchase to any and all service calls. more
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No repair shop fear/intimidation 8/27/2014

Service experience was pleasant, informative and reasonably priced. more
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Great people working there 8/26/2014

Employees are very courteous and do great work. more
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Waste of time, again!!!! 8/25/2014

Very dissatisfied with the service once again. I have had my vehicle in numerous times for problems with my blue tooth. Last summer after taking the car in numerous times and nothing was fixed I had Eddie, the service advisor and the tech who had worked on my car come outside after I had just picked up the car and was told nothing was wrong. This time both Eddie and the tech saw or should I say heard for themselves that it wasn't working. I was told to bring it in and they would replace the Bluetooth in the car. I did and once again nothing. Same situation last week. I also took the car in because of a vibration when applying the brakes at high speeds. I was told my rotors needed to be turned down and new brake pads for the front wheels for $320. My car only had 9,800 miles. It is always in the garage and isn't driven on bad roads. I previously bought a 2008 Elantra with 24,000 miles on it and original brakes. I am VERY dissatisfied with the dealership and my Elantra!!!!! more
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Excellent service and communication 8/25/2014

Don McClennan explained very well an issue I was having with my oil pan. He is always professional and polite. A definite asset to Lia's service team. more
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Very frustrating... 8/21/2014

We brought the car in for a specific problem and were given an estimate of 24 hour turn around. The 24 hours turned into a week, and it felt like every time something was fixed, something else was damaged in the process, necessitating further repairs (and time, and money...). more
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Personable and Professional 8/12/2014

Staff were friendly, professional and got the service completed when they said they would. more
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Great service dept 8/11/2014

Always friendly and timely...don't push extra service beyond what the customer wants. more
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Very satisfied with Lia's service staff 8/8/2014

Everyone was so professional & helpful. more
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Scheduled Routine Service 7/30/2014

Scheduled maintenance service: appointment was on time and I was out within the hour! more
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Service staff is very pleasant. 7/29/2014

Had been to other dealerships for my repair on vehicle & it always seemed to be a hassle. Donald & Jon were very pleasant, friendly & courteous. I definitely recommend dealership repair work out of this facility!!! more
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Car repairs 7/22/2014

Made an appointment through Ed Kosec and as usual everything went exactly as quoted. Repair time and cost were exactly as quoted. more
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professional staff 7/22/2014

I have always had a good experience with Lia. The staff makes you feel comfortable and are always professional. more
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Chuck Richardson!! 7/22/2014

Chuck Richardson was extremely helpful and seemed just has concerned has me with getting my car fixed. more
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Honesty and customer service. 7/9/2014

Highly recommend lia on central ave albany. Friendly, knowledgeable and patient. more
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Service 7/8/2014

Excellent! more
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Lia Service is great! 7/4/2014

Excellent service for my car. My advisor Daryl is very accurate and efficient. more
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