I went into La Dolce Vita over the weekend to use the Groupon I purchased last month. I had been there before, and the prices with the Groupon couldn't be beat, so I figured I'd have a good experience. Unfortunately, that was my last visit to La Dolce Vita. The services performed were fine, and the woman who did my manicure, pedicure, and eyebrow wax was great. She couldn't have been nicer and she did a wonderful job.
My problem was with the rest of the staff present in the salon. I appeared to be the last customer of the day, and they were cleaning up during my appointment. I listed to a conversation that included complaints about tips, comments about how ugly another customer that day was, and mocking of somebody because she works as a waitress. It was totally unprofessional, completely classless, and enough to ensure that I won't step foot in the salon again.
I'm sure La Dolce Vita participated in the Groupon promotion to attract and retain new clients. In order for that to work, they should probably teach their employees to have some tact.
Pros: Location
Cons: Personnel
more