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John Waters Inc.

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2315 Watterson Trail (at

Call us at 502-896-0850, we'll send our trucks to you

)
Louisville, KY 40299

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(502) 896-0850
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John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
John Waters Inc. - Louisville, KY
Reviews
( 573 )
( 47 )
( 0 )
( 5 )
( 1 )

Best

Great

Worst

I signed up for a service contract with John Waters for our heating and cooling for preventative maintenance to hopefully avoid costly repairs on our 7 year old system. The servic...

Perfectly done! 4/22/2016

Service with a smile~ a kind word~caring about the last 6 mths. use professional! more

Excellent service, as always!! 4/20/2016

Technician representative arrived on time, per scheduled appointment. Very professional, knowledgeable and polite. Answered all our questions. Careful not to track any dirt into the house; much appreciated. Completed service in a timely manner. Office staff is very efficient & polite. VERY pleased with John Waters, Inc. Highly recommend them. We have been a customer since 2012. more

Highly Recommend 4/19/2016

I like the way the tech work to make sure the heat and air system is working properly. Very satisfied. more

Highly Recommend, wuldn't use anyone else! 4/19/2016

As always, the Service Technician (Troy) not only did a thorough inspection of our unit but then took the time to go over all of the detailed readings with us on the condition of unit. Very professional and honest about what to expect based on system's age. more

Excellent service; professional; customer-oriented 4/19/2016

The service tech, Troy Baumgardner, did an excellent job with the service, describing the results with the customer, and was on-time, efficient, and professional. more

We think so highly of John Waters, Inc., we recommended them to our daughter who is now contracting with them. 4/15/2016

We have found representatives of John Waters, Inc. to be both professional and engaging. They consistently demonstrate a genuine concern for your home. more

Great, on time 4/15/2016

Very efficient. Explained everything. more

Always quality work & service 4/15/2016

John Waters installed a new AC/HVAC which was a great experience. The service on both our new & old units has always been great even after hours! more

Excellent 4/15/2016

Fast, courteous, and did an excellent job more

Polite, professional, and punctual 4/15/2016

Technician was very polite, professional, and punctual. This was an annual check, and I appreciate that they called me to set an appointment. Always happy with service here. more

Great service 4/14/2016

Service tech (John A.) was knowledgeable, professional and thorough. He tested things not previously done by other companies we have used in the past. Very pleased. more

Very satisfactory 4/12/2016

Troy was extremely and professional both in reviewing the work he performed during our service call as well as explaining all the features of the Gold ESA plan we purchased. Definitely reinforced our decision that going with John Waters Inc. was the right move for us. more

Steven was extremely helpful 4/12/2016

Customer service was extremely easy to deal with and prompt in scheduling appointments. Steven was excellent and proficient in exploring his diagnostic process. Overall, great service. Steven should be celebrated for his customer service skills. more

Very pleasant 4/5/2016

Very pleased and happy with Troy. Easy to work with. more

Thanks again 4/1/2016

Troy serviced my a/c unit today for when ever warmer weather gets here. Today April Fool's Day. Have enjoyed the yearly package and the service as had compressor problems, air line leaks in the vents last year. 5 star. I had a friend knock on my door just before my appointment and thought you might be early but told him how much I was glad to have this company doing my work.. more

Arrived on time. Called ahead to say that there were traffic problems 3/29/2016

Serviced the generator, warned us to turn off computers before a check - was courteous. Checked to be sure we had power before he left. Couldn't check A/C; will reschedule a visit. Customer care/service is KING. I am happy. more

It was great, these two guys were super! 3/28/2016

They arrived on time. Included me in all things. Answered my every question and my every concern. more

Timely and Professional service 3/19/2016

John Waters has been my service company for heating and cooling for 30 years. Have always provided professional service. more

very good 3/16/2016

Troy Baumgardner was very professional and friendly. We've been customers for John Waters for many years and all the staff have always been great to work with. Thanks! more

Excellent experience 3/15/2016

Troy is very professional. Once the problem was fixed he also tested the system thoroughly. more
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Serving homes across Louisville since 1970!

Owner Message
  • Our Residential and Commercial Heating and Cooling Department offers our customers a complete line of products to improve the indoor comfort and air quality of their homes. Generator Repair

Additional information
  • Hours: Mon-Fri 8am-5pm
  • Payments: Master Card, Visa, American Express
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